Make Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the user-friendly automation capabilities of Make, streamlining business processes and enhancing operational efficiency. (22 mentions)

Users praise the ease of use of Make, finding it intuitive and efficient for automating business processes. (20 mentions)

Users highlight the easy integrations of Make, praising its extensive support for various platforms and seamless setup. (11 mentions)

Users value the wide range of features that Make offers for seamless automation and integration with various tools. (9 mentions)

Users value the seamless integrations of Make, enjoying its powerful automation capabilities across numerous tools and systems. (9 mentions)

Users find error handling frustrating, often struggling with unresolved issues and error-prone workflows. (7 mentions)

Users find the learning curve steep, especially those without coding experience, compared to simpler alternatives like Zapier. (7 mentions)

Users find the learning difficulty with Make challenging, especially for those without coding experience. (6 mentions)

Users find Make's complexity challenging, especially for non-technical users compared to simpler options like Zapier. (5 mentions)

Users find API issues challenging due to poor documentation, slow support, and a lack of comprehensive resources. (4 mentions)

5 Pros or Advantages of Make

1. Automation

Users love the user-friendly automation capabilities of Make, streamlining business processes and enhancing operational efficiency.

See 22 mentions

See Related User Reviews

Muhammad Faiz M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Platform with Powerful Automation Features"

What do you like about Make?

This is a fantastic platform that offers a wide range of features for automating your business processes. Its extensive capabilities make setting up a

Saul S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful, User-Friendly Automation for Seamless Integrations"

What do you like about Make?

Make is an incredibly powerful and user-friendly platform that enables seamless integration across a wide range of systems and tools. It allows busine

2. Ease of Use

Users praise the ease of use of Make, finding it intuitive and efficient for automating business processes.

See 20 mentions

See Related User Reviews

Muhammad Faiz M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Platform with Powerful Automation Features"

What do you like about Make?

This is a fantastic platform that offers a wide range of features for automating your business processes. Its extensive capabilities make setting up a

Saul S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful, User-Friendly Automation for Seamless Integrations"

What do you like about Make?

Make is an incredibly powerful and user-friendly platform that enables seamless integration across a wide range of systems and tools. It allows busine

3. Easy Integrations

Users highlight the easy integrations of Make, praising its extensive support for various platforms and seamless setup.

See 11 mentions

See Related User Reviews

Saul S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful, User-Friendly Automation for Seamless Integrations"

What do you like about Make?

Make is an incredibly powerful and user-friendly platform that enables seamless integration across a wide range of systems and tools. It allows busine

Daniel R.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless API Integrations with Broad Platform Support"

What do you like about Make?

Makes API integrations very simple! It has a very wide range of supported platforms.

4. Features

Users value the wide range of features that Make offers for seamless automation and integration with various tools.

See 9 mentions

See Related User Reviews

Muhammad Faiz M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Platform with Powerful Automation Features"

What do you like about Make?

This is a fantastic platform that offers a wide range of features for automating your business processes. Its extensive capabilities make setting up a

Prem P.

Small-Business (50 or fewer emp.)

5.0/5

"A Must-Have for Integrating Multiple Apps"

What do you like about Make?

I find Make incredibly valuable for solving integration problems, as it seamlessly integrates with a wide array of web applications and SaaS tools, in

5. Integrations

Users value the seamless integrations of Make, enjoying its powerful automation capabilities across numerous tools and systems.

See 9 mentions

See Related User Reviews

Saul S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful, User-Friendly Automation for Seamless Integrations"

What do you like about Make?

Make is an incredibly powerful and user-friendly platform that enables seamless integration across a wide range of systems and tools. It allows busine

Prem P.

Small-Business (50 or fewer emp.)

5.0/5

"A Must-Have for Integrating Multiple Apps"

What do you like about Make?

I find Make incredibly valuable for solving integration problems, as it seamlessly integrates with a wide array of web applications and SaaS tools, in

5 Cons or Disadvantages of Make

1. Error Handling

Users find error handling frustrating, often struggling with unresolved issues and error-prone workflows.

See 7 mentions

See Related User Reviews

Monica T.

Small-Business (50 or fewer emp.)

4.0/5

"Amazing Customer Service"

What do you dislike about Make?

The event had excellent customer service, but even with their help and the AI agent, they were unable to resolve my issue with the date.

Jorge R.

Small-Business (50 or fewer emp.)

4.0/5

"Save a ton of time — and they roll out updates fast"

What do you dislike about Make?

the error messages and debugging can be frustrating sometimes.

2. Learning Curve

Users find the learning curve steep, especially those without coding experience, compared to simpler alternatives like Zapier.

See 7 mentions

See Related User Reviews

Muhammad Faiz M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Platform with Powerful Automation Features"

What do you dislike about Make?

It may not be as straightforward to use as advertised if you have no coding experience, but they compensate for this by providing plenty of learning r

Daniel R.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless API Integrations with Broad Platform Support"

What do you dislike about Make?

Make is a bit more complicated to use than something like Zapier. I've found non-technical users tend to struggle with using Make when compared to so

3. Learning Difficulty

Users find the learning difficulty with Make challenging, especially for those without coding experience.

See 6 mentions

See Related User Reviews

Muhammad Faiz M.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Platform with Powerful Automation Features"

What do you dislike about Make?

It may not be as straightforward to use as advertised if you have no coding experience, but they compensate for this by providing plenty of learning r

Daniel R.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless API Integrations with Broad Platform Support"

What do you dislike about Make?

Make is a bit more complicated to use than something like Zapier. I've found non-technical users tend to struggle with using Make when compared to so

4. Complexity

Users find Make's complexity challenging, especially for non-technical users compared to simpler options like Zapier.

See 5 mentions

See Related User Reviews

Daniel R.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless API Integrations with Broad Platform Support"

What do you dislike about Make?

Make is a bit more complicated to use than something like Zapier. I've found non-technical users tend to struggle with using Make when compared to so

Julio M.

Small-Business (50 or fewer emp.)

4.0/5

"Kickstarting Automation for Small and Medium Businesses"

What do you dislike about Make?

At the partner level, revenue opportunities primarily come from designing automation scenarios, managing production, or delivering integrated solution

5. API Issues

Users find API issues challenging due to poor documentation, slow support, and a lack of comprehensive resources.

See 4 mentions

See Related User Reviews

Mark G.

Small-Business (50 or fewer emp.)

4.5/5

"A Great Application With Good Support and Training Materials"

What do you dislike about Make?

Connecting to an application where you need to create a webhook from scratch can be more challenging, especially where the app's API is not very well

Dishant S.

Small-Business (50 or fewer emp.)

5.0/5

"The best platform for our tasks and workflow automation."

What do you dislike about Make?

It is a bit complex while adding a custom app using API.

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Christine D.

Small-Business (50 or fewer emp.)

10/5/2026

"AI-Powered Automation Saves Hours Daily"

5/5

What do you like best about Make?

I love using Make to automate my social media posts for my Etsy and Shopify stores because it saves me many hours each day. The AI integration is reliable and works very well, making the process easy as I just ask it to create the scenarios I need. It consistently completes what I ask of it, which lets me focus more on my creativity. Setting up Make was extremely easy, and I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Make?

Nothing Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hey Christine,

Thank you for the positive review! We are happy to hear that Make is saving you hours of your day and giving you the space to focus on creative tasks. We appreciate you choosing Make for your stores!

Thank you,

Vendy from the Make Team

Igor B.

Entrepreneur

Small-Business (50 or fewer emp.)

10/12/2026

"User-Friendly Interface with Excellent App Library and Fantastic Templates"

5/5

What do you like best about Make?

I love the user-friendly interface. The app library is also excellent, and the templates are fantastic as well. Review collected by and hosted on G2.com.

What do you dislike about Make?

The organization of the scenarios could be improved. It would also help to have more visualizations around them. And the building mode could be more like on Claude or GPT, like MCP where you can ask things directly in the chat. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Igor,

We appreciate the positive feedback. Thanks a lot for taking the time to write this.

Great to hear that you're satisfied with our interface and app library. We'd appreciate it if you logged your ideas for improvements on our Idea Exchange page; it'd be great to hear more details about what you have in mind regarding the scenario organization and visualization!

Thanks a lot,

Vendy from the Make Team

Logan B.

Community Development Manager & Dealflow Coordinator

Small-Business (50 or fewer emp.)

Originally submitted 3/10/2026

"Easy to Use, Flexible, and Integration-Rich but could use some work on Data/Documentation"

4/5

What do you like best about Make?

Ease of use and simplicity are great factors. The user interface is friendly, and there are a wide variety of integrations, particularly for the core functionalities I need. I would say that the troubleshooting is pretty decent as well. You can make this product as technical or un-technical as you'd like. LOTS of integrations and a really good Community forum. Review collected by and hosted on G2.com.

What do you dislike about Make?

The error reporting is a bit technical... You have to either look up the issues or learn how to read the technical output.

Some credit usage is a little ambiguous (particularly for AI modules).

Credit use data... you can only view a month's previous data/credit usage. This can be troublesome when you are on pro or non-enterprise plans and you need to "budget" your credits. I can't see what previous month's usages have been.

Lastly, base documentation is decent but could be way more robust. Especially for the various integrations. It's alright. Review collected by and hosted on G2.com.

What problems is Make solving and how is that benefiting you?

I'm generally using it to create automated communications drafting, automate our Monday board operations and updates, and a few other operations related components. I'm using some AI modules to make smarter decisions or as a "flexible" module that can do really fun or dynamic things. Basically it's helping with Admin+Ops, and Communications... takes a lot of busy, redundant work out of my team's hands.

I've deployed it in limited instances for marketing communications as well. Obviously, it's strength is in integrations... you need other tools. Review collected by and hosted on G2.com.

ilhan i.

Founder & AI Product Owner

Information Technology and Services

Small-Business (50 or fewer emp.)

10/22/2026

"Effortless Automation for High-Volume Publishing"

5/5

What do you like best about Make?

I use Make for basically everything. I run two AI newsrooms that publish around 80 articles a day, and I use Make to send them to LinkedIn, Facebook, and Twitter. It’s amazing and so easy to use, not complex like n8n. I mostly value the webhooks. Getting started was very easy, and we’ve been happy using Make from the beginning. Review collected by and hosted on G2.com.

What do you dislike about Make?

I could perhaps use an X integration, but I solved that problem with Buffer inside Make. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Ilhan,

Great to hear that Make has become an essential part of your tool stack. We’re glad the webhooks and easy setup help you publish at scale across your social channels. Great workaround using Buffer for X, too.

Thank you,

Vendy from the Make Team

kemal beha A.

e commerce market owner

Small-Business (50 or fewer emp.)

10/17/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Node Diversity, but Testing Credits Add Up"

3.5/5

What do you like best about Make?

Node diversity. I can use nodes from existing software solutions without needing to make an excessive number of API calls. Review collected by and hosted on G2.com.

What do you dislike about Make?

During the testing phase, I end up using a lot of credits because I can’t access or continue working on my previous projects. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Kemal

Thanks for sharing your feedback! We’re glad Make’s wide range of integrations helps you list and share products with fewer API calls. We understand that testing can use up credits, especially when you can’t continue from previous projects, and appreciate you highlighting this.

Vendy from the Make Team

Thomas T.

Owner and Developer of the Modern Writers Toolkit

Small-Business (50 or fewer emp.)

10/15/2026

"Easy to Use, Remarkable Performance, inexpensive considering all things, and Plenty of Integrations"

4.5/5

What do you like best about Make?

It’s very easy to use, and there are so many integrations available. The performance is also pretty remarkable. Review collected by and hosted on G2.com.

What do you dislike about Make?

While I like the ease of use of integrations, there should be more as well. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Thomas,

Thank you for sharing your thoughts with us. Great to hear that you are satisfied with the performance of Make and its diverse integrations. Make is suitable not only for marketing and sales but also for operations teams, customer-facing individuals, and anyone who wants to connect and integrate AI to their processes.

Thank you,

Vendy from the Make Team

Anthony L.

Small-Business (50 or fewer emp.)

10/9/2026

"Effective for Time-Saving, Needs More Features"

3.5/5

What do you like best about Make?

I use Make for acquisition, and I really like how it saves me time. The user experience is great, and the MPC Claude connection is a standout feature for me. These elements help me deliver faster and make the overall experience much more enjoyable. Additionally, I found the initial setup to be incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Make?

Make seems to offer fewer technical functions compared to n8n. For example, the Telegram module is better in n8n than in Make, which could be improved. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Anthony,

Thanks for sharing your experience with us! Great to hear that Make was easy to set up and is saving you time. We appreciate your feedback about the technical functions. Please feel free to visit our Idea Exchange page and share your thoughts in more detail about possible improvements. Our Product team regularly checks the page and reads through the suggestions.

Thank you for choosing Make,

Vendy from the Make Team

Nachi B.

Small-Business (50 or fewer emp.)

10/17/2026

"Easy Automation That Saves Time, Though Costs Add Up"

4.5/5

What do you like best about Make?

I use Make for automation, and it reduces my workload and saves me a lot of time. I find it very easy to use, especially if I’m new to automation. The setup is very easy, and it’s fast to use when automating. I also liked having a free credit to learn with. Review collected by and hosted on G2.com.

What do you dislike about Make?

I’d like Make to cost less. Sometimes it looks like my credits keep running even when there’s no execution. It seems to charge per module, and I’d prefer to be charged per execution instead. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Nachi,

We're glad to hear that Make is reducing your workload and that the free credits helped you explore automation. We understand that costs and credit usage matter, and we appreciate your valuable insights. To summarize our pricing model, Make credit usage is either fixed or dynamic. Fixed applies to apps that use a set number of credits per run, and dynamic is for AI and advanced apps that use a varying number of credits based on consumption.

Feel free to read more details in our Help Center in the article labeled "Credits".

Thanks a lot,

Vendy from the Make Team

jerome l.

Small-Business (50 or fewer emp.)

10/28/2026

"Efficient and Simple Automations, but AI Agents Need Strengthening"

4/5

What do you like best about Make?

I use Make for all the automations in my company. It helps me manage repetitive tasks so I can focus on the added value of my company. Once I master it, I find Make easy to use, even if training is required first. Review collected by and hosted on G2.com.

What do you dislike about Make?

Training is required to get started with Make. The AI agents could be further developed; they are much more advanced on N8N. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Jerome,

It’s great to hear that Make is supporting your company’s automations and freeing you up for higher-value work. Thanks for noting that some training is needed to get started, that's exactly why we have our Make Academy, a free learning resource with materials to help you dive in.

We'd love to hear more details on the improvements for AI Agents. If you don't mind, please go to our Idea Exchange and share your expectations and ideas with our engineers.

Thanks a lot,

Vendy from the Make Team

John T.

English teacher and director of English department

Small-Business (50 or fewer emp.)

11/5/2026

"AI-Powered Automation Made Easy, Though Credits Add Up"

5/5

What do you like best about Make?

I like how easy it is to make scenarios with Maia. The AI scenario creator assistant makes it easy to automate any work, and once I started using the AI assistant, everything felt like it was one click away. Review collected by and hosted on G2.com.

What do you dislike about Make?

I found Make’s initial setup challenging because I was trying and erroring everything, though the AI assistant made things one click away. I also think the payment of credits per execution is expensive. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello John,

Thanks for sharing your experience with us! We’re glad Maia makes building scenarios and providing instant speaking feedback easier for your students. We appreciate your feedback about the learning curve and execution credits. Please rest assured that our team is frequently reviewing our pricing model and the cost of our plans.

Thank you,

Vendy from the Make Team