
I find Make to be an intuitive tool with a lot of options for creating automations. I love having access to the history of versions, history of runs, and seeing results from past runs because it's visually easy to understand. The initial setup was quite easy, which I really appreciate. Review collected by and hosted on G2.com.
As someone new to automation, Make had a learning curve that involved quite a bit of trial and error. One of my biggest frustrations was running out of credits unexpectedly, sometimes because a scenario wasn't working properly, and other times because I wasn't aware of the credit consumption for specific actions. Using the Maïa feature to create scenarios also led to high credit usage, causing me to run out of credits quickly. I think Make should provide an estimated credit usage before running a scenario, especially for those of us who are still learning and building. This would help in making informed decisions and avoid wasting credits on experimental runs. I also find it challenging that the lack of free credits during the testing phase can be a big limitation. Another issue is the whiteboard feature, which becomes difficult to navigate as scenarios grow larger. Moreover, the option to run only a portion of a scenario instead of just one module or the whole flow would be really helpful. These issues were significant enough that I seriously considered stopping using the platform, although it's otherwise a powerful tool. Review collected by and hosted on G2.com.
Hello Magalie,
Thank you very much for your thoughtful and detailed review, we appreciate it. Great to hear that you're satisfied with Make's intuitiveness and the option of history runs.
We are sorry to hear about the unexpected issue of running out of credits. Feel free to visit our Help Center for a documentation article about Credits, which outlines the usage of certain tools and apps.
Also, please submit your ideas to our Idea Exchange board. Our Product team regularly goes through the suggestions, and gathering this feedback is what helps us steer the direction of our development.
Thank you,
Vendy from the Make Team