--- title: Make Reviews meta_title: 'Make Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 488 reviews by the users' company size, role or industry to find out how Make works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 488 scale: '5' date_modified: '2026-11-12' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration ---

Make Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the user-friendly automation capabilities of Make, streamlining business processes and enhancing operational efficiency. (22 mentions)
Users praise the ease of use of Make, finding it intuitive and efficient for automating business processes. (20 mentions)
Users highlight the easy integrations of Make, praising its extensive support for various platforms and seamless setup. (11 mentions)
Users value the wide range of features that Make offers for seamless automation and integration with various tools. (9 mentions)
Users value the seamless integrations of Make, enjoying its powerful automation capabilities across numerous tools and systems. (9 mentions)
Users find error handling frustrating, often struggling with unresolved issues and error-prone workflows. (7 mentions)
Users find the learning curve steep, especially those without coding experience, compared to simpler alternatives like Zapier. (7 mentions)
Users find the learning difficulty with Make challenging, especially for those without coding experience. (6 mentions)
Users find Make's complexity challenging, especially for non-technical users compared to simpler options like Zapier. (5 mentions)
Users find API issues challenging due to poor documentation, slow support, and a lack of comprehensive resources. (4 mentions)

5 Pros or Advantages of Make

5 Cons or Disadvantages of Make

Make Reviews (488)

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Make Reviews (488)

View 2 Video Reviews
4.6
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Sami H.
SH
Sami H.
Small-Business (50 or fewer emp.)
"Versatile Automation with Occasional Hurdles"
4/5
What do you like best about Make?

I find Make really helpful for automating a lot of things, especially with API integrations, which makes the process very easy. I appreciate being able to track errors in integrations easily, which is a big help. What I like most is the ability to integrate so many different apps, as Make acts as a middleware, allowing me to connect any kind of app. It's been especially beneficial for client projects, like integrating the appointment system with Go High Level. Make serves as a vital bridge, synchronizing data smoothly, which saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Make?

I get so many errors sometimes, and I always have to use a lot of AI tools to figure out what's wrong. Compared to Zapier, Make is a little difficult to use, and we suddenly get an error that stops the entire scenario. That's the biggest issue with Make.com. If they can fix it, it would be great. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Sami,

Thanks a lot for taking the time to share your feedback with us. We really appreciate it, as that's exactly what pushes us forward and helps us steer in the right direction!

Great to hear that you are satisfied with the features and capabilities that Make offers. Thank you for the suggestion for improvement regarding the errors; it's absolutely valid.

Thanks again for all your thoughts,

Vendy from the Make Team

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Easy, Affordable Automation with Fast Support and Extensive AI Integrations"
5/5
What do you like best about Make?

I can automate a lot of my daily work such as my finances, creating proposals, research. I like that Make.com is very easy to use and I can configure many different automations and AI Agent at an affordable price. When I face issues I can email Make.com and they reply fast and the AI capabilities is very extensive. Overall, I would highly recommend especially with the number of integrations it can connect to and it performs very well for both personal and business use. Review collected by and hosted on G2.com.

What do you dislike about Make?

I feel Make.com has a lot of new updates which takes time to learn and I prefer the old AI Agent builder system rather than the new one Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi,

Thanks for recommending Make for both personal and business use! We’re delighted it’s helping reduce repetitive tasks and that you’re getting value from our AI tools and integrations. We understand that learning new updates can be challenging, and we appreciate you sharing your preference for the previous AI Agent builder.

Thank you for your feedback,

Vendy from the Make Team

Ayman S.
AS
Ayman S.
Project Control Manager
Small-Business (50 or fewer emp.)
"Simple Automation That Saves Days, Though Limits Can Bite"
4.5/5
What do you like best about Make?

I like that Make is simple to build and easy to duplicate. Its run history makes it clear what succeeded, and it connects Gemini and Google Drive without me having to write a server. I can run recordings in parallel and finish a 20-minute lesson in under an hour, while I work on the visuals. The initial setup was simple, too. Review collected by and hosted on G2.com.

What do you dislike about Make?

Big batches sometimes hit a Google Drive upload timeout and I lose a few files. I also ran through my monthly operations much faster than expected once production picked up. Clearer warnings before my account pauses would help. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Ayman,

We’re glad Make is helping you turn days of manual work into background automation, and that the Gemini and Google Drive connections are easy to set up. We appreciate you flagging upload timeouts and usage limits; we understand how disruptive losing files or hitting a pause can be. Thank you for sharing this with us.

Vendy from the Make Team

Lee C.
LC
Lee C.
Small-Business (50 or fewer emp.)
"Cost-Effective Solution for Monitoring Policy Changes"
5/5
What do you like best about Make?

I like that Make offers a very cheap alternative to expensive AI tool calls while still achieving my goals, and its deterministic nature is a plus. The scenarios feature is the best part, allowing me to create pathways for tasks like research, writing, reading, updating, and sending emails without manual effort, which saves me a lot of time and money. The initial setup of Make was pretty easy, and although there was a learning curve, the Make academy and resources are great for learning and adapting to the system. Plus, it's highly integrated with Claude. Review collected by and hosted on G2.com.

What do you dislike about Make?

I think it would be really helpful if there was a warning when my subscription plan usage is running higher than the daily average before credits reset. Maybe highlighting it with red text if I'm using too many credits so I don't run out before the monthly reset would be nice. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Lee,

Thanks for sharing how Make helps you monitor policy changes and automate research and updates for your relocation platform. We’re glad scenarios, our learning resources, and Claude integration are saving you time and money.

Your suggestion for an alert when credit usage is trending above your daily average is valuable. Please visit our Idea Exchange and log it there, as that's the place to send such feedback.

Thanks a lot,

Vendy from the Make Team

Gábor F.
GF
Gábor F.
Small-Business (50 or fewer emp.)
"Streamlined Automation with Powerful Visual Tools"
5/5
What do you like best about Make?

I use Make as the central automation layer for my business, and I really appreciate how it connects all my AI tools with Google and other SaaS applications. It eliminates repetitive manual work and helps me build reliable AI workflows without writing custom code, saving me hours every week. I love its visual scenario builder, which allows me to see the whole flow at a glance, making building and debugging fast. The extensive app library and MCP integration with Claude are big pluses as well. I value the routers and filters for branching logic, as well as the data store and execution history for debugging purposes. The AI modules and MCP server are key, allowing my AI assistant to run scenarios directly. The initial setup was easy for me, not complicated at all. Review collected by and hosted on G2.com.

What do you dislike about Make?

Credit-based pricing can be hard to predict for heavier workflows, and some error messages are vague. Large scenarios also get cluttered on the canvas, so better ways to organize and document them would help. A cost estimate per scenario before running it, and alerts when usage spikes, would help. For errors, I would like clearer messages that point to the exact field that failed. Better search and filtering in execution history and data stores would also save a lot of time. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Gábor,

Thank you for the thorough and detailed feedback you provided. We are happy to hear that you're satisfied and happy with our features and capabilities. It's always great to hear that our customers are finding Make easy and powerful!

Regarding your feedback on some improvements. Thanks a lot for all the great points you've made. If you haven't, I'd highly recommend trying out Make Grid, our visual map of your automation landscape, which is going to help you see your workflows from a bigger picture. Please feel free to log your ideas about cost estimates per scenario and improved error messages in our Idea Exchange board. Our Product team regularly checks the ideas and suggestions there.

Thanks a lot,

Vendy from the Make Team

Nicolas W.
NW
Nicolas W.
Supply-Chain manager
Small-Business (50 or fewer emp.)
"Make: The Most Useful and Easy-to-Use Automation Tool"
5/5
What do you like best about Make?

Make is the most useful and amazing "tool" I use for automation. It’s so easy to use! Review collected by and hosted on G2.com.

What do you dislike about Make?

Nothing to report overall, except maybe one thing: I subscribed to a paid package because I thought I would get the 100'000 credits offer, but I only received 8,333 per month for 12 months. Sorry, but that wasn’t obvious to me at the time. If I had understood that, I would have subscribed to a higher package instead. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Nicolas,

We are glad to hear about your enthusiasm and positive experience with Make! If you have any more questions about our subscriptions or the specific plans, our support team can help explain the details.

Thank you,

Vendy from the Make Team

Nadine G.
NG
Nadine G.
Small-Business (50 or fewer emp.)
"Simple Automation with Powerful Integrations – AI Expansion Desired"
5/5
What do you like best about Make?

I like the easy operation and the connection with numerous other tools. With Make, I can implement things that interns used to do faster and without training. The processes run flawlessly, and Make is never "sick." The setup is much easier today than it was two to three years ago. Review collected by and hosted on G2.com.

What do you dislike about Make?

In the beginning, the setup was difficult 2–3 years ago, even though it is much easier now. I wish for an AI function that understands well what I want to automate and creates the complete workflow for me when I describe what I need. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Nadine,

Thanks for sharing your experience! We’re glad Make’s integrations and easier setup help you automate routine tasks reliably and save time. Did you know that your idea for AI that builds complete workflows already exists? Her name is Maia, and she is your AI co-worker who lives directly in the scenario editor. With her help, you can troubleshoot, build, expand, and work further with your scenarios. Feel free to check her out.

Thank you,

Vendy from the Make Team

BiP Solutions Ltd .
B
BiP Solutions Ltd .
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Easy Automations and Workflows with Smooth Integrations"
4/5
What do you like best about Make?

It’s easy to use, and it’s straightforward to set up automations and workflows. I also like how it integrates with various tools such as Microsoft 365, Claude, and WordPress. Review collected by and hosted on G2.com.

What do you dislike about Make?

There’s a bit of a learning curve at first, like with any new tool, but the UI/UX is really nice and it’s much easier to pick up than Zapier or other alternatives. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello,

Thank you for taking the time to share your feedback with us. We're glad to hear that Make is easy to use for you and you had a positive experience with building your automations.

We appreciate your feedback,

Vendy from the Make Team

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Intuitive UX and strong integrations, but pricing and testing environment need improvement"
3.5/5
What do you like best about Make?

The UX and UI allow for easy handling. Integration with external tools is very important and constantly expanding. Performance is good without being incredible. Unfortunately, the pricing system will push me to develop locally on n8n as soon as possible. I have never called on support. AI is not yet up to par. It would be simpler to integrate ChatGPT as is the case with Claude. Review collected by and hosted on G2.com.

What do you dislike about Make?

There is a lack of a test environment to build different scenarios without costs related to make or other tools. Indeed, my biggest expense is not during the startup, whether it is occasional or regular, but during the construction phase. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi there,

Thanks for sharing such thoughtful feedback. We’re glad Make’s intuitive interface, growing integrations, and automation have helped reduce communication time by threefold. We understand that build-and-test costs and pricing can be challenging, and we appreciate your suggestions around a dedicated testing environment.

Vendy from the Make Team

Ziyan A.
ZA
Ziyan A.
Student
Small-Business (50 or fewer emp.)
"Easy Task Automation with Reliable Performance and Helpful Support"
5/5
What do you like best about Make?

I love how easy it is to automate tasks, the interface is easy to understand. Variety of connections. It did not crash on me at all. Pricing is reasonable and the support staff was very helpful. I have not tried the ai part but will try soon. Review collected by and hosted on G2.com.

What do you dislike about Make?

I honestly do not have anything to dislike about make. I have been using make for almost 2 years now and it has always been satisfactory. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hi Ziyan,

Thank you for sharing your experience! We’re delighted that Make’s intuitive interface, wide range of connections, reliable performance, and helpful support have made automating your routine tasks easier. We appreciate your loyalty over the past two years and hope you enjoy exploring our AI features!

Vendy from the Make Team