Insperity Reviews & Provider Details

Name: Insperity
Rating: 4.3 (487 reviews)

Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. *A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship.

Seller

Insperity

Discussions

Insperity Community

Languages Supported

English

Services Offered

HR Consulting /Technology

Locations Serviced

United States

Overview by

Social Insperity

Used by Elwood Staffing and 2 others

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Melissa W.

Small-Business (50 or fewer emp.)

10/30/2026

"Expert HR & Payroll Knowledge You Can Count On"

5/5

What do you like best about Insperity?

What I like best about Insperity is their extensive knowledge and expertise in HR and payroll matters. They are a reliable resource for answering questions, providing guidance, and helping us navigate various HR and payroll situations. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

At this time, I have no dislikes or concerns regarding Insperity. My overall experience with their services has been positive. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

I would highly recommend Insperity to organizations looking for reliable HR and payroll services. They are a valuable resource and are very attentive to our company's needs. One of the things I appreciate most is having a dedicated representative who works with us consistently. This allows them to develop a strong understanding of our organization, our needs, and our processes, resulting in more personalized and efficient support. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Insperity helps us navigate the complexities of having employees working in multiple states by keeping us informed of state-specific payroll regulations and compliance requirements. This helps ensure we remain compliant with applicable laws and reduces the administrative burden of managing payroll across multiple states. Review collected by and hosted on G2.com.

Katrina M.

Small-Business (50 or fewer emp.)

10/29/2026

"One-Stop HR Support and Training, Despite Frequent Contact Changes"

3.5/5

What do you like best about Insperity?

Insperity has been a great help with HR issues, including difficult employees, leaves of absence, terminated employees, and potential lawsuits. My HR specialist is amazing, very responsive, knows our team and organization’s history, and supports us in finding solutions. Integra has helped streamline payroll to QuickBooks, so we no longer have 140 line entries. I like having payroll, HR, and staff training opportunities in one portal instead of contracting with multiple services. The training platform has been great and offers lots of opportunity for continued growth for our team. The onboarding team was great, and the transition was long but not difficult. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The transition was long, though not difficult. I know turnover is inevitable, but having to change our points of contact so many times is not ideal, and it’s hard to keep track of who to talk to with so many staff changes. Review collected by and hosted on G2.com.

Hila A.

Small-Business (50 or fewer emp.)

10/26/2026

"Exceptional Personal Support, but Payroll Workflows Need Automation"

5/5

What do you like best about Insperity?

I appreciate Insperity’s service and the people. When we email our contacts, Maya and Shannon, we get answers in a few minutes, and every question we ask gets answered. Employees get quick answers about payroll and health benefits, and they have someone in the US they can reach out to. That personal contact is the most important thing for me. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I wish Insperity had better technology and more automated processes, since a lot of things happen through email instead of in the system. Expensify expense reports don’t integrate with payroll, so we have to handle them separately and do the work twice; employees have complained about that. I think reports could use improvement too. I’m not sure Insperity could support us if we had a lot more employees, because so much is manual and we need email exchanges before approving payroll. Review collected by and hosted on G2.com.

Viviana R.

Director, U.S. Administrative Operations

Small-Business (50 or fewer emp.)

10/20/2026

"Accessible, Responsive Support Team You Can Call Anytime"

5/5

What do you like best about Insperity?

What I like best is the accessibility and responsiveness of our dedicated team. I appreciate being able to pick up the phone and speak directly with someone when I need help. Our HR Specialist is always responsive, either by phone or email, and our payroll specialist is equally available and helpful. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The one area I find frustrating is the Time and Attendance module. Compared to the rest of the Insperity platform, it feels clunky and is not very intuitive or user friendly. I receive complaints from employees about navigating the system, and I find it more difficult than it should be. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

I would definitely recommend Insperity, especially to small companies that don't have a large HR department or the resources to manage in-house. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

As a small company with fewer than 30 employees, Insperity has been a great partner for us. One of the biggest advantages is that we have the buying power of a much larger company, which allows us to offer employees competitive health and dental benefits. Since we have employees across the country, Insperity also takes away a lot of the headaches that come with operating in multiple states, including state registrations and staying on top of different state laws and regulations. Insperity's HR support helps ensure that we remain compliant, which is incredibly important for a small company like ours. Review collected by and hosted on G2.com.

crys d.

Small-Business (50 or fewer emp.)

8/3/2026

"Responsive Team That Researches Answers and Stays on Top of Requests"

4.5/5

What do you like best about Insperity?

I like how responsive our team is - they are always on top of our changes and requests. They will not just make up an answer, but will take the time to research the correct one. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The piece that I like the least is the timecard functionality. Our employees have conectivity issues sometimes and the app is slow to load. Also in the website the timecards pages are slow to load and editing them is painful as each time you save it goes back to the top. It would also be nice if the timecards could be more compact so more days fit on the same page. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

Consider the cost in time that you are spending dealing with all the ancilary bennefit providers and employee benefit questions - when comparing the cost of Insperity. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

It is combining our HR processes into one platform and allowing us to offer large company bennefits to our employees even though we are a small company. Review collected by and hosted on G2.com.

Response from Julia with Customer Advocacy of Insperity

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Hi crys. Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you.

Glenn C.

Small-Business (50 or fewer emp.)

10/16/2026

"Insperity takes a load off my shoulders."

4.5/5

What do you like best about Insperity?

The staff. Each time my payroll specialist or HR contact has changed, I have freaked out as the ones I worked with were so pleasant to deal with and efficient. I looked forward to talking to them. And with each change, the same type of friendly business relationship continued. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Over the last few years it seems like the staff has become loaded up and have less time to spend with me. I believe that changed during COVID and to some degree relates to working remotely resulting in a bit less accessibility. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

Far be it from me to make a recommendation. I have over the years told many business associates about how pleased I have been with Insperity. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

What brought me to Administaff many years ago, was a tremendous savings in Workers Comp cost resulting from the fact that you were and presume still are self-insured for W/C. The rest of your services have been outstanding and a bonus to most pressing needs originally. Review collected by and hosted on G2.com.

Antonia D.

Small-Business (50 or fewer emp.)

10/7/2026

"Professional, Knowledgeable Team with a Great Contact Center"

4/5

What do you like best about Insperity?

Some departments are incredibly responsive. Contact center is great. Most staff is very knowledgeable about their area. Feels very professional. Love that they stay out of our personnel management (PIPs, performance reviews, hiring/termination decisions), unlike our previous fiscal sponsor (we are a nonprofit). Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Our HR contact is not very responsive. We've had to follow up several times for various issues. Our employee handbook is not updated automatically and we have to stay on top of them. I also dislike that we have to collect SSNs, addresses, birthdays for new employees rather than have them enter it themselves into the portal. I don't want to collect someone's social, nor have to store it! The Time & Attendance module is horrible -- not intuitive, hard to configure, and a pain to use. It could use some serious work! Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

Ask lots of questions. Our sales person was wonderful and wanted to get us all the answers we were seeking. If someone is hesitant to track down an answer, that's a red flag for the general organizational culture. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Taking care of HR, payroll, employee handbook, compliance, and other back-office responsibilities. As a small organization of 9 people, this allows us to focus on our work. It also helps us stay compliant with state laws our 9 employees are spread out over many different states in the US. Review collected by and hosted on G2.com.

Fernanda B.

Small-Business (50 or fewer emp.)

10/20/2026

"Fast, Efficient Customer Service"

4.5/5

What do you like best about Insperity?

The fast and efficient customer service. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I don't understand why the time tracker platform is located separately from the main platform.

Sometimes, the guidance we receive is not as helpful as it could be because it includes a lot of internal documentation, such as PDFs and policies, without enough context for those of us who are not based in the U.S. When you're not familiar with U.S. regulations, having to go through extensive documentation to find answers to specific questions can be overwhelming and leave you feeling uncertain about whether you're interpreting everything correctly. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

As most of our team members are based in Brazil, we have limited knowledge of U.S. policies and regulations. With Insperity, we have the support and confidence we need to ensure that we understand and comply with the requirements related to the policies and benefits we provide to our U.S. employees. Review collected by and hosted on G2.com.

Jennifer S.

Small-Business (50 or fewer emp.)

10/9/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Customer Service That Makes It Worth It"

4.5/5

What do you like best about Insperity?

Great customer service, comprehensive healthcare plans and a one stop shop for all our Human Resources needs. We particularly appreciate help with local laws as we have employees in different states across the country. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

It has more than we need as a small company so is a bit more expensive than other plans. Also, it would be nice to know if an update requires us to do anything. When we receive updates about states our employees work in we often reach out to make sure we don't need to do anything and most of the time we don't. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

If you have employees in various states, Insperity will make sure you are in compliant in every state. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Taking care of payroll needs for multiple employees in various states and helping us make sure we are compliant with local rules. We did need help with an employee on leave in NY and they made sure that we handled everything correctly. By making sure we are compliant we do not need to check in with every state ourselves. Less work on our end. They are happy to verify our work and will let us know if there is anything we need to do on our end. Review collected by and hosted on G2.com.

Sara P.

Small-Business (50 or fewer emp.)

10/1/2026

"Friendly, Responsive Support and Strong Client Relationships with Insperity"

5/5

What do you like best about Insperity?

What I like best about Insperity is the people. From our Business Performance Advisor to the payroll and HR reps, I have built great relationships with the people I work with. Everyone is friendly, knowledgeable, responsive, and genuinely willing to help.

I also appreciate the relationship Insperity builds with its clients beyond day-to-day support. I have been invited to Insperity events and had the opportunity to attend one where I met several members of the team in person. Those experiences have made the relationship feel much more personal. I have learned a lot from the Insperity team over the years, and I truly value having people I trust and can reach out to when I need guidance. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

My main challenge has been with the benefits team. When a small error occurred, getting it corrected was much more difficult than I expected, and at times I did not feel that the client’s concerns were being fully supported. That experience was frustrating. However, my HR rep, payroll rep, and Business Performance Advisor stepped in to help address the situation and made the overall experience much better. Their support reinforced how valuable those relationships are to me. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

I would recommend Insperity to companies looking for a strong PEO partner that can provide support across HR, payroll, employee relations, benefits, compliance, and other workforce-related needs. The biggest value for me has been having knowledgeable people available when questions or difficult situations come up.

I would especially recommend taking the time to build relationships with your Business Performance Advisor, payroll representative, and HR representative. They can become a very valuable extension of your internal team. Having trusted people who understand your business, respond quickly, and provide knowledgeable guidance has made a significant difference for our company. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Insperity has been extremely helpful in supporting our payroll and HR needs. Their team is especially valuable when we have questions involving different state employment laws, employee relations, or sensitive situations such as employee terminations. Having knowledgeable HR professionals available to guide us gives me confidence that we are handling these situations appropriately. My representative is very responsive, knowledgeable, and always willing to help, which saves me time and gives our company an additional level of support when navigating complex HR matters. Review collected by and hosted on G2.com.