Infraon Desk Reviews & Product Details

Suitable for field management, easy to use, user-friendly Review collected by and hosted on G2.com.

Some time its showing a run time error, but it's not a big issue Review collected by and hosted on G2.com.

Easily assign Ticket & helpful to use it s very smooth Review collected by and hosted on G2.com.

Case logged taking some time & closed for taking some time Review collected by and hosted on G2.com.

Ease of access, personalized ticket pages. Review collected by and hosted on G2.com.

Sometimes we are getting the out of Tredence Email to incident. Review collected by and hosted on G2.com.

Ease of handling the tool. Very easy to use. Review collected by and hosted on G2.com.

All the features are good and nothing to be disliked. Review collected by and hosted on G2.com.

Setting up Dashboard and adding nodes into NMS Review collected by and hosted on G2.com.

i did not find any options to dislike further Review collected by and hosted on G2.com.

I like the features and functionalities that it is covering and helping enterprises. We have used Incident management features of it. The best part is that it is easily integrated with any other 3rd party with little customize effort. Review collected by and hosted on G2.com.

I found this solution very good and mainly used for helpdesk and incident management purposes. We need to focus more on marketing to know about this product and find it suitable for their requirement. Review collected by and hosted on G2.com.

Lesser Time is taken in implementation than other products in similar categories and quick turnaround for Day 02 support. Review collected by and hosted on G2.com.

Tool (IMS) has comprehensive coverage for most of the vendors although however still not 100% vendor agnostic. For example, observed challenges in discovery and insights for F5 Load balancers. Secondly, tool should be developed for integration capabilities with other solutions like Cisco DNAC. Review collected by and hosted on G2.com.

Here best function as an adverb the superlative from of well(well better best) modifying thevewrb like Review collected by and hosted on G2.com.

Things i hate

talking on the phone

people who tell you look tried

pistachios that don't open

choosing the restaurant

tv finales that are to be continued Review collected by and hosted on G2.com.

Dashboards and reports. Also ease of integration with other customer tools provides an added advantage. Review collected by and hosted on G2.com.

GUI interface should be auto-adjusted as per browser Review collected by and hosted on G2.com.

Good automation tool for the service management. Its tools are good for incident management, release management, and capacity management. ServiceNow management tools are good. Review collected by and hosted on G2.com.

There is no disadvantage to it. There is sound and major management skill and tools with automation included for incident management and problem management for the organization. Review collected by and hosted on G2.com.