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Informizely

By Informizely

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Informizely Reviews & Product Details

Pricing

Pricing provided by Informizely.

LITE

$55.00

STANDARD

$129.00

Informizely Media

Informizely Demo - Informizely survey panels in action
Informizely survey panels in action
Informizely Demo - Informizely survey builder
Define the script of your survey. Consisting of multiple pages, multiple items per page. Branching. Conditional logic. Settings per question type. Drag-and-drop. Real-time preview.
Informizely Demo - Informizely survey results overview
Overview of survey responses, per day and per browser/operating system/device/complete status. The graphs are interactive, by clicking it serves as a drilldown filter
Informizely Demo - Informizely survey style editor
Choose styling from a preset or define your own (e.g. font size, colors, corner radius). Save as a preset for future surveys.
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Informizely Reviews (13)

Reviews

Informizely Reviews (13)

4.5
13 reviews

Pros & Cons

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DK
Marketing Manager
Mid-Market (51-1000 emp.)
"The collection of customer feedbacks for business improvements"
What do you like best about Informizely?

Informizely is a day to day business optimization tool that mainly helps us in knowing our customers better by interacting with them through small surveys and feedback forms. This softwares helps us in understanding the users experience of people using our app and availing our services and know more about the sections on which we need to improve. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

Conducting surveys on a regular basis also builds a fatigue and avoidance of content and their engagement by our audience because completing surveys and feedback forms takes time and if conducted in short interval of time then the productivity of such activities degrades to a certain extent and ROI of the software drops. Review collected by and hosted on G2.com.

SU
Creative and Design
Mid-Market (51-1000 emp.)
"Informizely helps is improving service quality and customer experience"
What do you like best about Informizely?

Informizely is completely a web based platform that helps businesses and organisations like us to conduct surveys and feedback collection form their customers and clients all over the country and improve the service quality according to the overall data collection from the market. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

While collecting feedbacks, lots of time we provide offers for our followers so that they can fill the form in detail and give an honest review of the services which are provided by us to them but sometimes these people just for the sake of getting offer fill random details on their informizely form and get our offers but the data that we get doesn't left with 100% accuracy. Review collected by and hosted on G2.com.

PV
Social Media Manager
Mid-Market (51-1000 emp.)
"Helps us collecting customer reviews for better experience"
What do you like best about Informizely?

Dorto is a service based car detailing startup which provide car services at the doorstep of our customers so for us to check the customer experience regarding our services in regular intervals is very important and this platform helps us in getting a significant amount of feedback through different platform like our website, email, social media etc. So, now we are able to understand what our customer think about our packages from basic to premium and how we can improve our overall service quality. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

One of the main challenge that we face while using informizely is that it's interface is not compatible with Android and ios devices as they have no proper application developed for these devices however we are able to access the tool in the desktop mode of our browser but experience is not as good as using it on a real pc or laptop. Review collected by and hosted on G2.com.

RT
Marketing Team
Mid-Market (51-1000 emp.)
"Improvement of overall customer experience with the help of surveys"
What do you like best about Informizely?

Dorto service is a completely service based company and knowing our customers opinions regarding the services we provide is necessary. Informizely provides a quick surveys in form of real time pops on our website so that we can improve the workflow and customer trust in the process automated service delivery. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

The main reason that made me install this platform is to understand the overall market needs and our customer mindset which helped me analyse whole interaction surveys data to come to a single conclusion. First one is how to connect with our audience and customers better and what to provide them for the best customer service experience with us. Review collected by and hosted on G2.com.

CM
Software Developer
Education Management
Small-Business (50 or fewer emp.)
"Informizely is truly impressive Tool"
What do you like best about Informizely?

It is nice to have a tab functionality in the web interface. Even though the interface may appear a bit outdated its continuously improving with features. They work well for websites. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

There are some limitations in terms of customization options for surveys and NPS dashboards. These limitations hinder our ability to gather insights and solve pain points. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Intuitive Customer Feedback Interface"
What do you like best about Informizely?

I find the interface and creativeness of the program to be some of its best features. I think that customer support really allows for a company to grow and this software does not push away from that! Review collected by and hosted on G2.com.

What do you dislike about Informizely?

Nothing negative to say about the website as many employee's find it very intuitive! Review collected by and hosted on G2.com.

Randy L.
RL
Account Executive
Computer Software
Small-Business (50 or fewer emp.)
"Very solid survey engine with stellar support"
What do you like best about Informizely?

- Informizely's solution was very easy to install

- Impressed by the advanced trigger functionalities

- Solid API that we use to sync feedback data with our CRM

- The support team is very technical, so setting up the API connection was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

To be honest, no complains I can think of at the moment. Review collected by and hosted on G2.com.

Gina M.
GM
EU Customer Insight Specialist
Internet
Mid-Market (51-1000 emp.)
"Valuable insights "
What do you like best about Informizely?

I like the valuable insights that I've gathered through Informizely exit surveys on our homepage. I also love how fast their support team responded to my question. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

The surveys don't look great on mobile. Review collected by and hosted on G2.com.

Johanna U.
JU
Head of Digital Analytics
Insurance
Enterprise (> 1000 emp.)
"Versatile and very user friendly"
What do you like best about Informizely?

I have been in the business of market research for 15 years and tried a number of online web survey tools. This is by far one of the most impressive. You really get value for money with Informizely.

The user interface is very intuitive. But the most important feature for us was the "push-to-Google-Analytics" feature. I now analyze quantitative data in Google Analytics and use the qualitative data from Informizely to understand why users behave the way they do. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

It would be nice with a cross-tab functionality in the web interface Review collected by and hosted on G2.com.

Alexander K.
AK
Senior Conversion Manager
Banking
Mid-Market (51-1000 emp.)
"Voice of Customer Tool for the serious optimisation specialist"
What do you like best about Informizely?

Many possibilities and options e.g. targeting customers, using the exit intent layer technology and customising the language and design of the surveys. Diderik and his team value customer feedback, take their time to listen and implement new features in a short period of time. Another strong point is the price which is much lower compared to other tools that have the same functionality. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

The interface looks a little outdated but is changing quite fast with many new features. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Informizely.

LITE

$55.00

STANDARD

$129.00

PREMIUM

$219.00