---
title: Infor Workforce Management (WFM) Reviews
meta_title: 'Infor Workforce Management (WFM) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how Infor Workforce Management (WFM) works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 14
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Infor Workforce Management (WFM) Reviews
**Vendor:** Infor  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 14
## About Infor Workforce Management (WFM)
Optimize every aspect of labor management and productivity with Infor® Workforce Management. Strategically enhance workforce planning, execution, and analysis with an engaging, industry-specific, enterprise workforce management software solution built on a proven technology platform that delivers time and attendance, demand-driven scheduling, and absence management tools.




## Infor Workforce Management (WFM) Reviews
  ### 1. One of the most complete workforce management and optimization platforms out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2020

**What do you like best about Infor Workforce Management (WFM)?**

Infor's WFM platform is able to handle some of the most complex deployments across hundreds of thousands of employees

**What do you dislike about Infor Workforce Management (WFM)?**

Would like to see an SMB version for small business

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Demand planning, automated scheduling. time and attendance tracking that keeps in line with local and union tracking compliance needs.

  ### 2. Assisted well during my ascension to Bank Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** James B. | Consumer Advocate, Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2019

**What do you like best about Infor Workforce Management (WFM)?**

It really felt like it guided me through the nuances of what I needed to learn on the fly attaining my job

**What do you dislike about Infor Workforce Management (WFM)?**

I didn't have anything I disliked about the software, I just felt like my company relied on it far too much.

**Recommendations to others considering Infor Workforce Management (WFM):**

I think it's helpful who is learning on the job. I think that the timekeeping element of it was so helpful, and as my company started limiting the amount of associates we could have in the branch, dynamic scheduling was a must for us, and I was thankful to have a helping hand with the software. It was much needed for me, as I never had a managerial role until this job, and it was demanding on how much they relied on dynamic scheduling and effective time management

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

We had a huge problem with timekeeping violations at our branch, and this really gave me a lot of guidance as to see what the defects were.

  ### 3. It's good for what we use it for

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew M. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2018

**What do you like best about Infor Workforce Management (WFM)?**

It's extremely simple user interface for schedule and time management. I like how at the most basic uses, it is still simple for even non-tech members.

**What do you dislike about Infor Workforce Management (WFM)?**

The difficulty of requests and the response from supervision. If this is a second job for a user and they have specific times and days, it isn't as customizable as it could be.

**Recommendations to others considering Infor Workforce Management (WFM):**

It's good for simple scheduling and time card punches and when members need time off. It also lets workers know if they are to work at another location if there are other locations available for them to work at.

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Scheduling and time clock punches and locations. Make sure it is set up so you don't have members clocking in when they aren't at work. If it can be done from home, there's a possibility, they can be doing that.

  ### 4. Infor workforce benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2019

**What do you like best about Infor Workforce Management (WFM)?**

The easy and fastest way to make sure you have enough staff on hand during the shift. The ease of changing schedule and updating personal information that stays secure

**What do you dislike about Infor Workforce Management (WFM)?**

So far i have no complaints at all. I like this much better than the other system we used

**Recommendations to others considering Infor Workforce Management (WFM):**

So much more in detsiled than kronos and the communication you have with staff in implementing the correct time and the ease if being able to manage the staff attendance 

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Attendance tracking is much easy to see each staff how theircattendance is. The communication between each staff member is much better and secure. Reduces cost for the company in not having to spend alot if time trying to see the staff records

  ### 5. Workforce makes employee scheduling quick and painless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2018

**What do you like best about Infor Workforce Management (WFM)?**

I mainly use workforce for employee scheduling and payroll reporting. Workforce makes it easy for my associates to submit their availabilities and scheduling requests. When creating my crew schedule each week, workforce helps me keep track of who is available when and reminds me if I schedule someone outside of their availability. With 50+ associates it is hard to remember it all myself. 
The reporting features are great for keeping track of how many hours my associates are working so that we can make sure they are getting paid correctly each week. It helps us cut down on payroll errors. 

**What do you dislike about Infor Workforce Management (WFM)?**

One thing I would live to see them change is the workload function. I would like a feature where I could set the shifts to the start and end times that i would like instead of the current way it works. 

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Creating the schedule takes half the time from doing it manually or using another program

  ### 6. Infor Workforce Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2018

**What do you like best about Infor Workforce Management (WFM)?**

I really liked how everything was all in one place. Resources were made available in case you couldn't find something which made life much easier. 

**What do you dislike about Infor Workforce Management (WFM)?**

Only thing I disliked was a minor thing. When scaling through the dropdown menu to find what you need, if you took the cursor off of the dropdown, it would make you redo the dropdown path. 

**Recommendations to others considering Infor Workforce Management (WFM):**

I recommend that every review the tip sheets that are provided. 

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Infor Workforce Management put all of our HR information into one place. We didn't have to open multiple locations for information. It also protected us from malicious threats as well. 

  ### 7. One of the best integration products

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mitul S. | Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2018

**What do you like best about Infor Workforce Management (WFM)?**

It's felixibility in integration of other integration engines as well as other applications like EMR and EHR with uttermost ease

**What do you dislike about Infor Workforce Management (WFM)?**

High on cost. Also it's initial deloyment time is very high. Usually more than a year

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Integrating various healthcare systems and interface engines

  ### 8. Infor is good at what it does

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matthew M. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2018

**What do you like best about Infor Workforce Management (WFM)?**

The simplicity of Infor when it comes to the usability at the lowest level

**What do you dislike about Infor Workforce Management (WFM)?**

Creating and editing a schedule send to be more difficult than I would expect it to be. 

**Recommendations to others considering Infor Workforce Management (WFM):**

Use it for locations, member scheduling, and punch times. 

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

We use it for clocking in/out and for creating schedules. 

  ### 9. Great solution for managing employee schedules

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Infor Workforce Management (WFM)?**

How easy it is to navigate the system and find the information I need. 

**What do you dislike about Infor Workforce Management (WFM)?**

Forced password changes being so often. 

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Easy communication between employees and management. Great for employees to access and manage their schedules from anywhere they have access to a web browser and internet. 

  ### 10. Great for planning and budgeting  

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** January 07, 2019

**What do you like best about Infor Workforce Management (WFM)?**

Being able to forecast our budgets enabled us to track spending in a much more streamlined way. Utilizing historic data also allowed us to see financial trends we otherwise would have missed.

**What do you dislike about Infor Workforce Management (WFM)?**

 Some of our employees had issues with the scheduling tools not loading properly.

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Internal communication was greatly improved by utilizing this software as employees were able to back up their meetings with data that was already in Infor. 

  ### 11. Very simple

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matthew M. | Aircraft Mechanic, Defense & Space, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2018

**What do you like best about Infor Workforce Management (WFM)?**

The interface is simple for the end user.

**What do you dislike about Infor Workforce Management (WFM)?**

The actual scheduling can be quite difficult. 

**Recommendations to others considering Infor Workforce Management (WFM):**

It's a great tool, however it does look you out rather quickly after the user has been unresponsive

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

National scheduling and employee time sheets for all locations and individuals. 

  ### 12. Learn it 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2019

**What do you like best about Infor Workforce Management (WFM)?**

It’s a good tool to use as it can track everything you need as a company and an employee. 

**What do you dislike about Infor Workforce Management (WFM)?**

It took me some time to learn and get used to but once I knew it I was able to work it well. 

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

Time off, expense reports were two of the big ones I was able to benefit from. 

  ### 13. Pretty Good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about Infor Workforce Management (WFM)?**

It's great for seeing my work schedule and sending messages to my coworkers.

**What do you dislike about Infor Workforce Management (WFM)?**

I wish sending messages to people was easier. I would prefer selecting the recipient from a list, instead of having to type it exactly.

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

I have been able to resolve scheduling issues and get answers to questions.

  ### 14. Microsoft Expert

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about Infor Workforce Management (WFM)?**

Scheduling is made easy, vrry intuitive software

**What do you dislike about Infor Workforce Management (WFM)?**

More filter options when pulling schedules and reports would be beneficial

**What problems is Infor Workforce Management (WFM) solving and how is that benefiting you?**

We use Infor to pull schedules and to input any schedule changes for individuals.


## Infor Workforce Management (WFM) Discussions
  - [What are the greatest pros and cons of the Infor CloudSuite Workforce Management system for healthcare systems?](https://www.g2.com/discussions/48296-what-are-the-greatest-pros-and-cons-of-the-infor-cloudsuite-workforce-management-system-for-healthcare-systems) - 1 upvote

- [View Infor Workforce Management (WFM) pricing details and edition comparison](https://www.g2.com/products/infor-workforce-management-wfm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+15%3A51%3A05+-0500&secure%5Bsession_id%5D=ef158e4e-9dc1-4226-8ddb-57bd95d75ea7&secure%5Btoken%5D=0a19e5d74d29e6407fc2740fce4327658296a85aaaa811eb1a9ec9ed2f1796b9&format=llm_user)

## Infor Workforce Management (WFM) Features
**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

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