Infor CRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the easy access to Infor CRM, enhancing customer satisfaction from anywhere. (1 mentions)

Users appreciate the ease of use with Infor CRM, particularly for scheduling sales calls via the calendar feature. (1 mentions)

Users appreciate the easy navigation of Infor CRM, facilitating convenient access and customer satisfaction. (1 mentions)

Users appreciate the user-friendly login of Infor CRM, ensuring customer satisfaction from any location. (1 mentions)

Users desire a mobile app for Infor CRM, as using a laptop on the road is impractical. (1 mentions)

Users experience slow loading times due to the large volume of data, impacting their overall efficiency. (1 mentions)

Top Pros or Advantages of Infor CRM

1. Customer Management

Users value the easy access to Infor CRM, enhancing customer satisfaction from anywhere.

See 1 mentions

See Related User Reviews

PW

Parker W.

Small-Business (50 or fewer emp.)

3.5/5

"its easy to log in anywhere and keep my customers satisfied."

What do you like about Infor CRM?

its easy to log in anywhere and keep my customers satisfied. Review collected by and hosted on G2.com.

2. Ease of Use

Users appreciate the ease of use with Infor CRM, particularly for scheduling sales calls via the calendar feature.

See 1 mentions

See Related User Reviews

MB

Marjorie B.

Mid-Market (51-1000 emp.)

2.5/5

"Great call scheduling calendar, but needs a mobile app for on-the-go use"

What do you like about Infor CRM?

I like how you can use the calender to schedule sales calls.

3. Easy Navigation

Users appreciate the easy navigation of Infor CRM, facilitating convenient access and customer satisfaction.

See 1 mentions

See Related User Reviews

PW

Parker W.

Small-Business (50 or fewer emp.)

3.5/5

"its easy to log in anywhere and keep my customers satisfied."

What do you like about Infor CRM?

its easy to log in anywhere and keep my customers satisfied. Review collected by and hosted on G2.com.

4. User-Friendly

Users appreciate the user-friendly login of Infor CRM, ensuring customer satisfaction from any location.

See 1 mentions

See Related User Reviews

PW

Parker W.

Small-Business (50 or fewer emp.)

3.5/5

"its easy to log in anywhere and keep my customers satisfied."

What do you like about Infor CRM?

its easy to log in anywhere and keep my customers satisfied. Review collected by and hosted on G2.com.

Top Cons or Disadvantages of Infor CRM

1. Missing Features

Users desire a mobile app for Infor CRM, as using a laptop on the road is impractical.

See 1 mentions

See Related User Reviews

MB

Marjorie B.

Mid-Market (51-1000 emp.)

2.5/5

"Great call scheduling calendar, but needs a mobile app for on-the-go use"

What do you dislike about Infor CRM?

I wish there was an app. When on the road, I don’t want to pull out my laptop all the time.

2. Slow Loading

Users experience slow loading times due to the large volume of data, impacting their overall efficiency.

See 1 mentions

See Related User Reviews

PW

Parker W.

Small-Business (50 or fewer emp.)

3.5/5

"its easy to log in anywhere and keep my customers satisfied."

What do you dislike about Infor CRM?

What do you dislike about Infor CloudSuite Customer Relationship Management (CRM)? sometimes it is taking a long time for things to load because there

Top-Rated Alternatives

Salesforce Sales Cloud

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

PI

Paul I.

Adobe Express Global Ambassador

Mid-Market (51-1000 emp.)

1/17/2013

Business partner of the seller or seller's competitor, not included in G2 scores.

"Scalable CRM solution from Sage"

4/5

What do you like best about Infor CRM?

The multiple deployment options are great - iPad, mobile etc. - to be fair, this is what one should expect these days. Charts and dashboards are intuitive and similar in nature of what you see with MSCRM. There is a great community for SalesLogix with many companies having implemented it. Available in the cloud or on-premise. Review collected by and hosted on G2.com.

What do you dislike about Infor CRM?

I'm not mega keen on the look and feel, although this is more up to date than other reviews have suggested. Review collected by and hosted on G2.com.

PB

Peter B.

Director, Enterprise Solution Architect

Mid-Market (51-1000 emp.)

12/18/2012

"No Thank You ..."

2/5

What do you like best about Infor CRM?

Not much here, but honestly, I have not used in over 6 years. It is good for very, very small business CRM, but that's it. Review collected by and hosted on G2.com.

What do you dislike about Infor CRM?

UI needed updating. Not a good platform for large Enterprise. It was client based, so integration to main database was a nightmare. Very slow. Review collected by and hosted on G2.com.

AB

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

3/21/2013

"Support was great product was very unstable and temperamental"

2/5

What do you like best about Infor CRM?

The general overall ease of administration is fairly straight forward. Review collected by and hosted on G2.com.

What do you dislike about Infor CRM?

I dislike that there are two different logins for the system. There was the AD integrated login and authentication as well as the SLX authentication. This had a tendency to confuse the end users. Review collected by and hosted on G2.com.