--- title: In2 Reviews meta_title: 'In2 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how In2 works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 16 scale: '5' date_modified: '2026-11-11' parent_category: name: Sports url: https://www.g2.com/categories/sports ---

In2 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the exceptional customer support of In2, always available and ready to assist with any issues. (4 mentions)
Users value the ease of use of In2, appreciating its intuitive interface and supportive team for seamless operations. (3 mentions)
Users value the continual support from the professional team, appreciating quick responses and patience in assistance. (2 mentions)
Users praise the user-friendly interface of In2, which simplifies tasks and enhances operational efficiency. (2 mentions)
Users value the appointment reminders in In2 for enhancing scheduling efficiency and client independence in their businesses. (1 mentions)
Users experience messaging issues with In2, including inaccurate email sharing and lack of an in-app messaging feature. (2 mentions)
Users experience email limitations in In2, noting issues with inaccurate or duplicate email sharing. (1 mentions)
Users are disappointed by the lack of in-app messaging features, limiting communication and feedback regarding classes. (1 mentions)
Users experience slow customer support that can hinder effective assistance and overall satisfaction with In2. (1 mentions)

Top Pros or Advantages of In2

Top Cons or Disadvantages of In2

In2 Reviews (16)

Reviews

In2 Reviews (16)

4.8
16 reviews
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Nazir E.
NE
Nazir E.
Recreation Manager
Mid-Market (51-1000 emp.)
"In2 Exceeds Expectations with Outstanding Support and Usability"
5/5
What do you like best about In2?

In2 is a software that has truly exceeded all our expectations and requirements. As operators of the largest recreation business in the region, we rely on tools that not only perform but EXCEL in simplifying every facet of our operations. In2 is a user-friendly interface makes daily tasks clear and manageable, while the exceptional support team is always on hand, ready to assist whenever we need it. What’s more impressive is the leadership behind In2, the CEO and his team set the perfect example of success in business!!! Review collected by and hosted on G2.com.

What do you dislike about In2?

From my honest point of view, there is absolutely NOTHING I dislike about In2. Review collected by and hosted on G2.com.

aisha S.
AS
aisha S.
Head of a operations
Small-Business (50 or fewer emp.)
"Outstanding Support Team Makes All the Difference"
5/5
What do you like best about In2?

Such an amazing support team! Always available to answer and support with any issues, very patient while helping us learn how to use the app and website!! Review collected by and hosted on G2.com.

What do you dislike about In2?

there are no downsides we faced at all so far Review collected by and hosted on G2.com.

Farah .
F
Farah .
"Essential for Streamlining Studio Operations"
5/5
What do you like best about In2?

I like that In2 is always trying to improve their performance, which is really important for me. The reporting feature is particularly valuable because it makes finalizing everything at the end of the month easier for us. I also found the initial setup of In2 to be very easy, which was a relief. Review collected by and hosted on G2.com.

What do you dislike about In2?

The support sometimes are slow in responding Review collected by and hosted on G2.com.

Mohamad S.
MS
Mohamad S.
R&D / Sales Manager
Mid-Market (51-1000 emp.)
"Outstanding Support and Lightning-Fast Responses"
5/5
What do you like best about In2?

continues support

quick responses , professtional team and account manager Review collected by and hosted on G2.com.

What do you dislike about In2?

the current status , there is nothing but there is more features coming out soon could really help understand the business insdie out. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Reliable, intuitive, and perfect for my studio by keeping everything running smoothly."
4.5/5
What do you like best about In2?

The organization of expenses and client profiles. Review collected by and hosted on G2.com.

What do you dislike about In2?

Some emails are not shared accurately or shared multiple times. Review collected by and hosted on G2.com.

MC
Miley C.
Payroll Specialist
Manufacturing
Mid-Market (51-1000 emp.)
"Convenient administration and organisation of classes"
4.5/5
What do you like best about In2?

In2 has clicked my client schedules and organizational structure for operating my sports business. With In2, my instructors are able to schedule their own classes directly and take on clients independently which leads to effective teaching and increases their sense of responsibility. Review collected by and hosted on G2.com.

What do you dislike about In2?

I struggle with other important growth indicators such as the number and frequency of class attendance, and the member churn rate. These increases are worth noting especially in evaluating marketing campaigns for organization since it’s difficult otherwise. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"In2 review"
4/5
What do you like best about In2?

Customer Service, user friendly, makes booking and organizing classes easy. Review collected by and hosted on G2.com.

What do you dislike about In2?

Can't rate your experience with a class. No in app messaging feature. Review collected by and hosted on G2.com.

AA
Ali A.
Vice President of Investment
Mid-Market (51-1000 emp.)
"Feature Overwhelm Perturbing Gym Management"
3.5/5
What do you like best about In2?

In2, the web app overprints the basic operations of managing a gym, which comprise timetabling classes and appointments. Information responsibility maintenance can be simplified by a combined portal. Review collected by and hosted on G2.com.

What do you dislike about In2?

In2 turns out the functions therein not only overlap but get difficult to grasp. However, sometimes one would not be able to tell what is the function of a specific aspect, and traversing the interface can feel overloaded. This complicates things as it is now more challenging for the gym to maintain workflow. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Very satisfied!"
5/5
What do you like best about In2?

How easy it is to keep track of everything Review collected by and hosted on G2.com.

What do you dislike about In2?

Hoping they would be more notification on application. Such as , teach change , class canceled instead of only email .

And chat notifications ! Review collected by and hosted on G2.com.

Serah B.
SB
Serah B.
Owner and Yoga Instructor at Ohana Space Yoga
Small-Business (50 or fewer emp.)
"Connecting the world to the yoga and fitness community."
5/5
What do you like best about In2?

As a small business owner, it gave me the time to focus on what matters most; my fellow yogis. With this in mind, Joinin2 is a platform that not only offers an exceptional service to clients but has the most effective tools for business management and data analysis. Being on both the users side and the business side of Joinin2 I highly recommend using this platform for an effective way of managing your business and your wellness. Review collected by and hosted on G2.com.

What do you dislike about In2?

There are no features I dislike, but definitely there is room for improvement! Review collected by and hosted on G2.com.