--- title: In2 Reviews meta_title: 'In2 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how In2 works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 16 scale: '5' date_modified: '2026-07-17' parent_category: name: Sports url: https://www.g2.com/categories/sports --- # In2 Reviews **Vendor:** In2 **Category:** [Sports League Management Software](https://www.g2.com/categories/sports-league-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 16 ## About In2 in2 is a cloud-based sports and wellness management software designed for gyms, sports academies, fitness studios, wellness centers, and sports facilities. The platform consolidates operations, bookings, payments, member management, and reporting into a single system built specifically for sports and wellness businesses. in2 helps business owners, managers, and coaches automate day-to-day operations while improving the member experience. Core features include class scheduling, online booking management, automated recurring payments, membership and subscription tracking, attendance monitoring, staff management with role-based permissions, financial reporting, and multi-branch control from a centralized dashboard. The platform supports diverse sports and wellness business models, including football academies, tennis clubs, padel centers, CrossFit boxes, boutique fitness studios, yoga and pilates studios, spas, and multi-location sports complexes. Each business can configure its own packages, pricing structures, sibling and family discounts, promotional offers, private sessions, group classes, and field or court bookings. in2 includes a fully branded mobile app for iOS and Android, customized to match each business’s visual identity. Members use the app to browse schedules, book classes, make payments, track their progress, receive notifications, and communicate with coaches or staff. Parent and child account linking is available for academies serving youth programs, allowing parents to monitor attendance and performance. Additional capabilities include access control integrations, POS and retail management, bulk email and SMS communication, in-app chat, ratings and reviews, customized training levels, and data-driven analytics dashboards. The platform supports English, Arabic, and French interfaces, making it suitable for businesses operating across the Middle East, North Africa, francophone Africa, and international markets. in2 is used by over 320 sports and wellness businesses across more than 23 countries, powering daily bookings, payments, and member interactions for a global user base of 99,900+ app users. ## In2 Pros & Cons **What users like:** - Users appreciate In2's **exceptional customer support** , noting quick responses and a professional team always ready to assist. (4 reviews) - Users commend In2 for its **easy setup** and user-friendly interface, greatly simplifying daily operations and tasks. (3 reviews) - Users rave about the **continual support** from a professional team, ensuring quick and patient assistance for all inquiries. (2 reviews) - Users value the **user-friendly interface** of In2, which simplifies daily operations and enhances overall efficiency. (2 reviews) - Users value the **appointment reminders** of In2 for enhancing scheduling efficiency and promoting instructor independence. (1 reviews) - Users value the **user-friendly interface** of In2, which simplifies booking and organizing classes effectively. (1 reviews) - Users appreciate how In2 enhances **client scheduling and organizational structure** , empowering instructors and improving efficiency in sports businesses. (1 reviews) - Users value the **efficient client management** of In2, enhancing scheduling and promoting instructor autonomy for better business flow. (1 reviews) - Client Satisfaction (1 reviews) - Features (1 reviews) **What users dislike:** - Users report **messaging issues** in In2, including inaccurate email sharing and lack of in-app messaging functionality. (2 reviews) - Users report **email limitations** , noting inaccuracies and instances of emails being shared multiple times. (1 reviews) - Users miss the **in-app messaging feature** for better communication and engaging experiences with classmates. (1 reviews) - Users report experiencing **slow customer support** , making it frustrating to resolve issues quickly. (1 reviews) ## In2 Reviews ### 1. In2 Exceeds Expectations with Outstanding Support and Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Nazir E. | Recreation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about In2?** In2 is a software that has truly exceeded all our expectations and requirements. As operators of the largest recreation business in the region, we rely on tools that not only perform but EXCEL in simplifying every facet of our operations. In2 is a user-friendly interface makes daily tasks clear and manageable, while the exceptional support team is always on hand, ready to assist whenever we need it. What’s more impressive is the leadership behind In2, the CEO and his team set the perfect example of success in business!!! **What do you dislike about In2?** From my honest point of view, there is absolutely NOTHING I dislike about In2. **What problems is In2 solving and how is that benefiting you?** In2 understands our business and streamlines all our services, ultimately enhancing the experience we offer to our clients and customers. ### 2. Outstanding Support Team Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** aisha S. | Head of a operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about In2?** Such an amazing support team! Always available to answer and support with any issues, very patient while helping us learn how to use the app and website!! **What do you dislike about In2?** there are no downsides we faced at all so far **What problems is In2 solving and how is that benefiting you?** Created an easy to use functional application for our booking system with in app payments to ease the bookings system for us ### 3. Essential for Streamlining Studio Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Farah . **Reviewed Date:** December 17, 2025 **What do you like best about In2?** I like that In2 is always trying to improve their performance, which is really important for me. The reporting feature is particularly valuable because it makes finalizing everything at the end of the month easier for us. I also found the initial setup of In2 to be very easy, which was a relief. **What do you dislike about In2?** The support sometimes are slow in responding **What problems is In2 solving and how is that benefiting you?** In2 handles everything related to customer services and appointments, and it makes reporting easier, especially for end-of-month tasks. ### 4. Outstanding Support and Lightning-Fast Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamad S. | R&D / Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about In2?** continues support quick responses , professtional team and account manager **What do you dislike about In2?** the current status , there is nothing but there is more features coming out soon could really help understand the business insdie out. **What problems is In2 solving and how is that benefiting you?** defining the Gym's customer cycle and bigger scale , automations and Direct integrations. ### 5. Reliable, intuitive, and perfect for my studio by keeping everything running smoothly. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about In2?** The organization of expenses and client profiles. **What do you dislike about In2?** Some emails are not shared accurately or shared multiple times. **What problems is In2 solving and how is that benefiting you?** not sure ### 6. Convenient administration and organisation of classes **Rating:** 4.5/5.0 stars **Reviewed by:** Miley C. | Payroll Specialist, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about In2?** In2 has clicked my client schedules and organizational structure for operating my sports business. With In2, my instructors are able to schedule their own classes directly and take on clients independently which leads to effective teaching and increases their sense of responsibility. **What do you dislike about In2?** I struggle with other important growth indicators such as the number and frequency of class attendance, and the member churn rate. These increases are worth noting especially in evaluating marketing campaigns for organization since it’s difficult otherwise. **What problems is In2 solving and how is that benefiting you?** In2 has changed how I do my business in the sports field. Course scheduling, communication with the instructor, and client registration are all simple tasks. The time which is saved as a result helps me pursue development of the business and ensuring all of the members are satisfied. ### 7. In2 review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about In2?** Customer Service, user friendly, makes booking and organizing classes easy. **What do you dislike about In2?** Can't rate your experience with a class. No in app messaging feature. **What problems is In2 solving and how is that benefiting you?** Manages the client membership and appointments ### 8. Feature Overwhelm Perturbing Gym Management **Rating:** 3.5/5.0 stars **Reviewed by:** Ali A. | Vice President of Investment, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about In2?** In2, the web app overprints the basic operations of managing a gym, which comprise timetabling classes and appointments. Information responsibility maintenance can be simplified by a combined portal. **What do you dislike about In2?** In2 turns out the functions therein not only overlap but get difficult to grasp. However, sometimes one would not be able to tell what is the function of a specific aspect, and traversing the interface can feel overloaded. This complicates things as it is now more challenging for the gym to maintain workflow. **What problems is In2 solving and how is that benefiting you?** In2 will be useful in increasing gym management efficiency as it collects real-time data on user demographics and behavior. But, the combination of new features which sometimes cross the boundaries brings added complexity to the new device. Streamlining the interface itself as well as giving these components extra clarity to the user while employing this feature, their experience will be enhanced. ### 9. Very satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about In2?** How easy it is to keep track of everything **What do you dislike about In2?** Hoping they would be more notification on application. Such as , teach change , class canceled instead of only email . And chat notifications ! **What problems is In2 solving and how is that benefiting you?** Helping me with time management and bookings ! . Also keeping track of memberships and how many clients that are active users ### 10. Connecting the world to the yoga and fitness community. **Rating:** 5.0/5.0 stars **Reviewed by:** Serah B. | Owner and Yoga Instructor at Ohana Space Yoga, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2021 **What do you like best about In2?** As a small business owner, it gave me the time to focus on what matters most; my fellow yogis. With this in mind, Joinin2 is a platform that not only offers and exceptional service to clients but has the most effective tools for business management and data analysis. Being on both the users side and the business side of Joinin2 I highly recommend using this platform for an effective way of managing your business and your wellness. **What do you dislike about In2?** There are no features I dislike, but definitely there is room for improvement! **What problems is In2 solving and how is that benefiting you?** I have been a client of Joinin2 for the past year and it has helped me manage ‘Ohana Space more effectively with the availability of a variety of tools to handle my operations and focus on the client experience. While yogis can find ‘Ohana Space through the app, search for classes, book, and pay online. I can run and manage my business with easy scheduling, generating insightful reports, managing staff payroll and organizing my POS all through one platform. Not to forget the additional services that are being integrated frequently by the developers, making the experience with Joinin2 limitless. ### 11. In is a great solution, we use to run our club and sports complex **Rating:** 5.0/5.0 stars **Reviewed by:** Wael A. | General manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2021 **What do you like best about In2?** It has all the features we need to run our business as we want. Really easy to use especially that we are a multi branch sports academy with a head office, so now everything can be controlled, and detailed reports can be generated at the end of each to help us take proper decisions. **What do you dislike about In2?** Waiting for some on-going features which should be published soon, so my system would be complete. **What problems is In2 solving and how is that benefiting you?** Because of IN2 the burden of opening a new branch no longer exists administratively. The 2 branches we recently opened in September took us 1 week of training the receptionist and from that point everything was on track. And I can easily open in any new location without adding any staff in the office to follow up even if the numbers grew. Because what IN2 is providing me is a centralized software were 1 Admin manager can manage all the receptionist, check their work, collect their money, generate monthly accurate reports alone, and just with several click on the system. And also is helping us as owners and board members to have daily, weekly and monthly view from our phones, of the cash generated, attendance happening, which helps a lot in instantaneous decision making or fixing or errors, and this helped us improve in several aspects. ### 12. I am using IN2 as a freelancer and for my studio and it has helped a lot! **Rating:** 5.0/5.0 stars **Reviewed by:** Lea D. | Yoga Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2021 **What do you like best about In2?** IN2 combines everything in one platform! I no longer need a secretary for day to day work from attendance to bookings and payments. **What do you dislike about In2?** Three things I wish IN2 had: - Reports comparing classes profits and attendance (to see which classes are doing better to keep and which need to be removed). I am currently doing this manually. - Have the option to trust some students in classes (for them to book on IN2, but pay online) and not trust them in workshops! - When a class is postponed, to have an option to postpone memberships automatically **Recommendations to others considering In2:** IN2 is a very big platform that contains a lot of features for every type of sports related business. People who use the IN2 app can use it in multiple facets allowing them to be a client in one business, and an instructor in another all from the same app, which is very beneficial! It's a great eco-system that can really bring together business, instructors, and clients! **What problems is In2 solving and how is that benefiting you?** 1) Timely client payments 2) Student satisfaction by being updated on their membership status 3) Class schedule and booking questions have reduced 4) Teacher satisfaction by knowing ahead of time if people signed up to their classes As such, IN2 has helped reduce our overhead cost by around 30% and increase productivity by around 50%, since a number of day-to-day tasks are not handled by IN2 instead of management! ### 13. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about In2?** Amazing managenent software and booking system. **What do you dislike about In2?** It supports your business perfectly, so basically nothing wrong **What problems is In2 solving and how is that benefiting you?** Booking and managing. ### 14. Must have booking app!! **Rating:** 5.0/5.0 stars **Reviewed by:** Nader D. | Communication Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2021 **What do you like best about In2?** I like how IN2 is super user friendly. It let's you book Yoga and Workout classes instantly, it gives you instant updates on future retreats and workouts. To me it's a one stop booking workout system, **What do you dislike about In2?** Overall it's a great application to have on your phone. **What problems is In2 solving and how is that benefiting you?** Booking and payment problems. Finding health gyms and yoga spaces around me, where I can easily book classes. ### 15. Easiest system to deal with ! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | Fitness Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about In2?** Everything is well organized and you can manage your work without any difficulty. Customer service are always available **What do you dislike about In2?** Nothing much to dislike except for the phone app where i cant manage everything on it as an admin **What problems is In2 solving and how is that benefiting you?** The only problem i face is that sometimes i have to fix things from my desktop and not from my phone. ### 16. In2 helped our team so much it's an easy software to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2021 **What do you like best about In2?** There's always a support team you can call if you have some questions or something wrong in your work. **What do you dislike about In2?** Constant updates to improve the system is a little bit tricky. **What problems is In2 solving and how is that benefiting you?** Invoices, attendance, and specially my inventory i can access through the system anywhere and if i am running low in an item i can re-stock it. ## In2 Discussions - [What is IN2 used for?](https://www.g2.com/discussions/what-is-in2-used-for) - [View In2 pricing details and edition comparison](https://www.g2.com/products/in2-in2/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-02+09%3A45%3A11+-0500&secure%5Bsession_id%5D=7eb4696a-df00-4a05-868f-3209b14740f6&secure%5Btoken%5D=49dafd533a69e323febfea24ff13c114173d3a1769c4b3659f6f0175db57e7f6&format=llm_user) ## In2 Integrations - [XCALLY](https://www.g2.com/products/xcally/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## In2 Features **Communication** - Contact Management - Email - Email Automation - Mass SMS **Business Administration** - Marketing Tools - Payment Gateway - Messaging **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Administration** - Scheduling - Payment Gateway - Member Management - Member Portal - Website Builder - Record Keeping **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Sports League Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Lead Management - Online Member Portal - Marketing Tools ## Top In2 Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)