ILance Auction Reviews & Product Details

ILance Auction Overview

What is ILance Auction?

The ILance software can transform any website into a complete buy and sell marketplace, using various bidding and buying methods.

ILance Auction Details
Product Description

The ILance software can transform any website into a complete buy and sell marketplace, using various bidding and buying methods.


Seller Details
Seller
ILance
Company Website
HQ Location
Toronto, Canada
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ILance Auction Reviews

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

What is advertised on their site ilance.com - They showcase many great features, but none of them work properly. Review collected by and hosted on G2.com.

What do you dislike?

The script is full of bugs, some more serious than others. Overall, the software is not suitable for a public release. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do your research and do not reply on their sales people. Ask to access their community forum first and see how many reports and angry customers they have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have not realized any benefits. Only wasted time and money. Review collected by and hosted on G2.com.

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Claims Processor
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The sales process was extremely easy and the sales team was quick, polite, and thorough at answering all of my questions Review collected by and hosted on G2.com.

What do you dislike?

I have not yet found anything i disliked Review collected by and hosted on G2.com.

Recommendations to others considering the product:

great customer care, easy to follow software directions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Add custom payment and shipping profiles, Enlarge item gallery photos / add video. very good benefits. this program works great Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Product's Advertised Features (false advertising and broken code everywhere) Review collected by and hosted on G2.com.

What do you dislike?

Nothing works. Support Forum is a Joke (no pre-sales access or you would not buy with all the complaints). Was told where I could buy features from 3rd Parties because they did not keep their Shipping APIs up to date. Many of their clients desperately have been waiting for an upgrade promised for 2-years as of posting this review. They hang on because they did not budget to buy a product-out-of-the-box that is broken. I've spent 4 x my initial purchase fixing there broken code to launch. Better off build from the ground up! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Build from the Ground up if you want an Auction Site. I got Ilance because their advertised features were just so vast. Focus on a good custom foundation that is Bug Free and add more features slowly. Have a large budget or this probably isn't for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None. Don't trust vendors who don't let you see their Members' Forum util after purchase. Review collected by and hosted on G2.com.

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Response from Erin Thompson of ILance Auction

Dear Customer,

If there is anything specific you need to address through our support email, we are all ears and will resolve any issues which are deemed not working as designed. With that said, we always strongly recommend reviewing and testing the live software demo along with available documentation before purchasing to ensure you see and use the features and functions built in to meet your project requirements and anything that is additional and custom on your list may require customization which we can assist with, so not to be confused as a bug.

We always value feedback, after all, without it there wouldn’t be any possibility for growth.

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