# Igloo Reviews **Vendor:** Appspace **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.2/5.0 **Total Reviews:** 94 ## About Igloo Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Consistently recognized as a leader by customers like Restoration Hardware, Leidos, and Marcus Hotels and renowned for an unwavering commitment to customer success, Igloo makes life better at work for millions of users. Learn more at igloosoftware.com. ## Igloo Pros & Cons **What users like:** - Users find Igloo's **ease of use** impressive, praising its quick setup and intuitive, user-friendly interface. (3 reviews) - Users appreciate the **centralized management** of Igloo, enhancing communication, collaboration, and overall team efficiency. (2 reviews) - Users praise Igloo for its **effective collaboration** features, enhancing communication and streamlining processes between teams and customers. (2 reviews) - Users value the **efficient collaboration** features of Igloo, enhancing communication and teamwork across the organization. (2 reviews) - Users value Igloo for its **effective communication** and collaboration features, enhancing interactions between employees and customers. (2 reviews) - Convenience (2 reviews) - Users love the **easy customization** of Igloo, making it quick and user-friendly for their needs. (2 reviews) - Users love the **easy setup** of Igloo, allowing for quick and user-friendly customization. (2 reviews) - Helpful (2 reviews) - Users appreciate the **intuitive design** of Igloo, making it easy to customize and quick to set up. (2 reviews) **What users dislike:** - Users find the **limited customization** challenging, especially for those lacking CSS knowledge, hindering their overall experience. (2 reviews) - Users feel the **limited features** of Igloo do not justify its price, expressing a need for enhancements. (2 reviews) - Users find the **login process cumbersome** and customization challenging, especially without CSS knowledge. (1 reviews) - Users criticize the **expensive pricing** of Igloo, feeling it doesn't match the limited features offered. (1 reviews) - Users find the **limited page layouts** and inadequate search index hinder effective file management in Igloo. (1 reviews) - Inefficient Searching (1 reviews) - Layout Issues (1 reviews) - Limited Capabilities (1 reviews) - Limited Options (1 reviews) - Login Issues (1 reviews) ## Igloo Reviews ### 1. Sales team is a bunch of liars **Rating:** 0.0/5.0 stars **Reviewed by:** Cody G. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Igloo?** nothing positive to mention - the price is absurd, the technical skill of their teams is none. **What do you dislike about Igloo?** everything especially the price point for a crappy set of features **What problems is Igloo solving and how is that benefiting you?** nothing, not at all ### 2. A platform that fits perfectly with our communicative and collaborative needs **Rating:** 4.5/5.0 stars **Reviewed by:** Asha B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Igloo?** I love Igloo and its effectiveness in helping us promote more efficient communication and collaboration between employees and customers. The adoption process of the software was relatively quick, it is a fluid platform, and its interface is intuitive. It has many features, but the most attractive ones are taken advantage of by our operational executives responsible for inbound and outbound calls. It is an excellent tool for collaboration; it allows us to synchronize and streamline processes; moreover, it has facilitated how we support customers, increasing our effectiveness and quality of service. **What do you dislike about Igloo?** The number of page layouts is somewhat limited, it would be great if they added more, and the search index has a lot of room for improvement. Still, it's not easy to get files. **What problems is Igloo solving and how is that benefiting you?** Igloo is fantastic; it has allowed us to repower the communication, collaboration and support mechanisms within the organization between employees and customers, thus increasing our service's efficiency, resolving issues faster and striving for customer satisfaction. It helps us to synchronize and move forward in our daily processes, significantly streamlining our work and leaving time to cover other essential tasks. ### 3. A digital workplace destination **Rating:** 4.5/5.0 stars **Reviewed by:** Anitra R. | Communications Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Igloo?** I have found the best part of Igloo is the support of each team member. They want to see you succeed in your digital workplace. Our customer success manager is constantly giving us ideas, stats and encouragement for all the initiatives we are doing as a company. The stronger our relationship grows with Igloo, the more opportunities I personally have had for professional growth and training. **What do you dislike about Igloo?** Over the past 6 years, we have had quite a few customer success managers. While we fully support the growth and advancement of individuals, it can be difficult to feel seen/heard if you lack the relationship you need for success. **What problems is Igloo solving and how is that benefiting you?** We have a spread-out workforce and having a robust digital workplace as a central "office" has been a game changer for our communication efforts and having a central repository for all finance and HR resources. Team members have been empowered to be self-sufficient before contacting a fellow team member and have 24/7 access to all resources. We no longer use email to share news and updates. Everything is done through our Igloo, which not only frees up email space but it creates a history that team members can access at any time. ### 4. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Krista M. | Internal Communications Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Igloo?** I like that it is easy to onboard and enroll content creators, so the work is divided when creating content on Igloo. **What do you dislike about Igloo?** Sometimes the platform has limitations with our needs; so the customizations don't totally match what we need in an intranet platform. **What problems is Igloo solving and how is that benefiting you?** We need a place to store company-wide information, policies, etc., that do not live in Sharepoint. ### 5. Igloo the leading secure storage platform **Rating:** 4.5/5.0 stars **Reviewed by:** Brian E. | Senior Human Resources Generalist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Igloo?** I would love to start by saying that it is an excellent solution for storing and collaborating on documents that have met everyone's expectations in my organization, from ease of use to data security. It has an intuitive user interface that is easy to navigate and has options to customize our folder and document structures, allowing us greater control over our files. A significant strength of Igloo is the ability to collaborate; it will enable me to securely share documents with my colleagues and even control editing permissions; moreover, the option to comment and discuss papers in real time makes communication and teamwork more efficient. Finally, I would like to emphasize that the platform has state-of-the-art security measures to protect our data and guarantee our privacy. **What do you dislike about Igloo?** Despite having a free version, most of the advanced features are only available in paid plans; there are also some limitations regarding the number of applications with which it can be integrated. **What problems is Igloo solving and how is that benefiting you?** Igloo has been a beneficial resource for the entire organization regarding communication, teamwork and data security. In terms of communication, it allows teams to stay in sync, commenting and discussing their documents in real-time. In terms of collaboration, it will enable us to share our documents quickly and effectively, also allowing us to control editing permissions. As for data security, it is one of the things that Igloo prioritizes the most; the platform has a wide variety of security measures to protect our data and ensure users' privacy. ### 6. The best communicative and collaborative intranet option for your business! **Rating:** 4.5/5.0 stars **Reviewed by:** Troy W. | Technical Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2022 **What do you like best about Igloo?** Igloo is used in my work environment to promote better communication and collaboration between employees and customers and has performed great since implementation. It has been straightforward to set up and install, taking much less time than we estimated; it allows all team members to stay connected and organized within the same virtual environment. I like that it will enable file and folder sharing; it helps work teams stay in sync with daily activities. I also like that it is highly customizable. As for customer service is excellent; they are very attentive and responsive to our requirements when they arise. **What do you dislike about Igloo?** Logging in is a cumbersome and sometimes annoying process that lacks logic; being such an intuitive program to start with, the customization issue can be a bit more complex for users without CSS experience. **What problems is Igloo solving and how is that benefiting you?** Igloo has been extremely helpful in improving communication between members of the organization and expanding the mechanisms for collaboration between colleagues on day-to-day activities to ensure goals are achieved. We have chosen to centralize all communications on this platform, which has positively impacted our productivity and information flow. It has many handy features for teamwork, such as file and folder sharing; it allows the team to stay aligned. It is a convenient and helpful software for everyone in the organization. ### 7. Great collaborative and communicational support for companies **Rating:** 4.5/5.0 stars **Reviewed by:** Kwame D. | Senior Copywriter, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Igloo?** One of the qualities I like most about Igloo is the ease with which you can create pages and drive knowledge management in the organization. Moreover, it is easy to use and cost-effective; it allows communication and information to be shared better. Collaboration is another strong point of Igloo; it is a complete tool. **What do you dislike about Igloo?** Initially, it proposes a steep learning curve for new users, and many of its processes are complex. The user interface can be improved. **What problems is Igloo solving and how is that benefiting you?** Igloo has boosted internal communication in the organization and helped improve collaboration between colleagues and customers. How it helps impart knowledge management is highly useful, as is how much it helps improve process management; everything has been simplified from its implementation. ### 8. Intranet services for busy companies **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia N. | Business Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Igloo?** Igloo helps me to exchange files, schedule meetings and control tasks. The user experience is fantastic; it can establish an internal network where you can communicate, send files and do thousands of things to centralize work. The interface is spotless. **What do you dislike about Igloo?** The language support is monotonous and only supports the same fundamental languages. The cost is a problem because it is not fixed and goes up every time there is an upgrade. **What problems is Igloo solving and how is that benefiting you?** We post updated information on each new employee and upcoming events. It helped us to communicate and set up a proper IT parameter. It also provides metrics that the rest of the company can use to evaluate employees as they go about their work. It has been essential in achieving the company's decentralization, allowing me to host data in the cloud and encouraging efficient ICT performance within the organization. ### 9. great place to work digitally. **Rating:** 4.0/5.0 stars **Reviewed by:** Yong L. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Igloo?** It has an extraordinary user interface, it is very helpful when we need to know about what we can do with digital work, we also love this organization because it gives us a lot of support in the content that we want to publish on the page and it is very easy to use, we are very satisfied with the commercial results that we have today using this application **What do you dislike about Igloo?** I would love the app to be more flexible so that each page could be more easily synchronized, and also to improve the ability to survey since there is no form, but otherwise, I like the platform. **Recommendations to others considering Igloo:** A fascinating resource that helps us improve our digital work and is a great process that helps us to have good incorporation in its use. **What problems is Igloo solving and how is that benefiting you?** It contributes to being one of the best platforms with which we can have better movement of each one of its characteristics with better functioning and a very easy to use scope, each one of them has the facility of generating good management and good content. ### 10. Igloo is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | Brand & Creative Services Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Igloo?** Igloo's approach to customer service and customer sharing is second to none. I think they have the best platform and customer service in their industry. From the implementation/setup team to your customer care representative they all desire to see you succeed. **What do you dislike about Igloo?** I can't think of one thing in the Igloo Digital Workplace that I dislike...there are areas of improvement for sure like any company, but they have even created a great platform to share those ideas as well. **Recommendations to others considering Igloo:** Don't bother looking anywhere else. You'll just waste your time. **What problems is Igloo solving and how is that benefiting you?** Our Igloo Digital Workplace is enhancing our employee engagement/culture and filling the gaps in our internal communication that are never solved with email and posters ## Igloo Discussions - [Does Igloo offer integrations?](https://www.g2.com/discussions/integrations-51b009e6-59bf-4730-bd35-d4fa90efdac1) - 1 comment, 1 upvote - [How long will it take to get my intranet up and running?](https://www.g2.com/discussions/implementation-36d88460-d91e-47c7-8894-2f56fec2388b) - 1 comment, 1 upvote - [Can I customize Igloo?](https://www.g2.com/discussions/branding-your-igloo) - 1 comment, 1 upvote - [View Igloo pricing details and edition comparison](https://www.g2.com/products/igloo/reviews/igloo-review-4121557?section=pricing&secure%5Bexpires_at%5D=2026-05-17+04%3A00%3A42+-0500&secure%5Bsession_id%5D=18a92efd-5dbb-4296-9509-135caf6564bc&secure%5Btoken%5D=854c9c5d72915a240aa5fb27a80a8ecd59c39d5f3ac4fc4a80e75a59df1a967f&format=llm_user) ## Igloo Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Knowledge Pages** - Templates - Versioning and Version History - Duplicate Detection - Content Editor **Platform Basics** - Reporting - Dashboard - Performance **Functionality** - Storage Scaling - Backup Support - File Security - File Organization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Content** - Forms Library - E-Forms - E-Signature **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Platform Content** - Automation - File Sharing - Content Library **Cloud Support** - Service Support - Cloud Transparency - Cloud Migration Support **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Security** - Role-Based Permission - Public vs Private **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Automation** - Intelligent Data Management - Workflow Automation **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Platform** - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding ## Top Igloo Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Jive](https://www.g2.com/products/jive/reviews) - 3.8/5.0 (292 reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - 4.0/5.0 (8,612 reviews)