# Igloo Reviews **Vendor:** Appspace **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.2/5.0 **Total Reviews:** 94 ## About Igloo Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Consistently recognized as a leader by customers like Restoration Hardware, Leidos, and Marcus Hotels and renowned for an unwavering commitment to customer success, Igloo makes life better at work for millions of users. Learn more at igloosoftware.com. ## Igloo Pros & Cons **What users like:** - Users find Igloo's **ease of use** impressive, praising its quick setup and intuitive, user-friendly interface. (3 reviews) - Users appreciate the **centralized management** of Igloo, enhancing communication, collaboration, and overall team efficiency. (2 reviews) - Users praise Igloo for its **effective collaboration** features, enhancing communication and streamlining processes between teams and customers. (2 reviews) - Users value the **efficient collaboration** features of Igloo, enhancing communication and teamwork across the organization. (2 reviews) - Users value Igloo for its **effective communication** and collaboration features, enhancing interactions between employees and customers. (2 reviews) - Convenience (2 reviews) - Users love the **easy customization** of Igloo, making it quick and user-friendly for their needs. (2 reviews) - Users love the **easy setup** of Igloo, allowing for quick and user-friendly customization. (2 reviews) - Helpful (2 reviews) - Users appreciate the **intuitive design** of Igloo, making it easy to customize and quick to set up. (2 reviews) **What users dislike:** - Users find the **limited customization** challenging, especially for those lacking CSS knowledge, hindering their overall experience. (2 reviews) - Users feel the **limited features** of Igloo do not justify its price, expressing a need for enhancements. (2 reviews) - Users find the **login process cumbersome** and customization challenging, especially without CSS knowledge. (1 reviews) - Users criticize the **expensive pricing** of Igloo, feeling it doesn't match the limited features offered. (1 reviews) - Users find the **limited page layouts** and inadequate search index hinder effective file management in Igloo. (1 reviews) - Inefficient Searching (1 reviews) - Layout Issues (1 reviews) - Limited Capabilities (1 reviews) - Limited Options (1 reviews) - Login Issues (1 reviews) ## Igloo Reviews ### 1. Motivate yourself to work with Igloo and have better productivity. **Rating:** 4.0/5.0 stars **Reviewed by:** Sofia G. | Media Director, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Igloo?** This is a reliable platform to have a very good productivity, it is easy to use, it can be said that it has a clean interface which makes its handling better since it carries a good order, allows me to exchange files, schedule meetings and maintain a task control for my team, this can also be used as a social media platform, the truth is that Igloo has features that are very good, as well as, that you can send updates by email. It really is great and makes things easier to handle, since it allows you to organize and version shared courses. **What do you dislike about Igloo?** Igloo is a tool that, as well as having good characteristics, also has some details that are not very favorable to the system and the one that uses it since it has a small flaw and is that it does not seem so good for the search or use offline, The rest is a tool that can be very useful. **Recommendations to others considering Igloo:** If you want to have a better performance this is the right tool to get you out of trouble. Tool that allows a very good interaction with the work team. This platform is a great help to organize, plan and control team tasks. It has a file link to blog pages and serves companies of various sizes. **What problems is Igloo solving and how is that benefiting you?** The Igloo software is very useful for workers who are out of the office, the free version is good for product evaluations with users up to 10, which is very good because still it follows a good interaction with the team of work, allows an exchange of information, schedule meetings and control team tasks, all these features help the company to have a better productivity in this reliable platform. Each department has its own page, can store forms and links for the use of area. It is good to work with many files at once. ### 2. Amazing to streamline your work activities. **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny H. | Project Manager, Marketing and Advertising **Reviewed Date:** August 01, 2019 **What do you like best about Igloo?** The tool has an extensive number of functions which attracts a good receptivity of new users because it is useful for different departments of the organization. The software allows sharing all kinds of information, news, files, data projects to all users of the organization being inside or outside it. It facilitates the exchange of files and the programming of forums, meetings and the control and monitoring towards other teams. **What do you dislike about Igloo?** The price may be a bit high, which could be a disadvantage when purchasing it. **Recommendations to others considering Igloo:** Fully recommended to all types of organizations for its large number of functions, which allows streamlining processes of any kind for the organization. It allows the organization to be updated in the versions of document templates, implementing the tool guarantees an efficient and productive process in all the activities that will be carried out in the organization. Do not hesitate to try it. **What problems is Igloo solving and how is that benefiting you?** All departments of the organization use Igloo thanks to its extensive range of functions, which fits in any area. Through this tool we can create an excellent flow of communication between all the members of a team, we share documents, files and projects and we make it reach each of the users, it can even be used for employees who work outside the organization. Through it we can update and publish information about new users, upcoming projects and any amount of news because we also use it as a social media platform. ### 3. IGLOO, a sharing platform where we can meet and share information, ideas, etc. **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl W. | Administrative Assistant/Secretary to Head of Department of Clinical Genetics, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2020 **What do you like best about Igloo?** I find IGLOO very easy to navigate, to add, edit, and upload documents and information to share with colleagues **What do you dislike about Igloo?** Not everyone invited to join in does so; perhaps they are not as computer savvy as others **What problems is Igloo solving and how is that benefiting you?** Sharing information in the one location without having to open multiple applications, folders, etc. ### 4. Best Intranet Platform: Igloo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2020 **What do you like best about Igloo?** User-friendly Multi lingual and translation feature Excellent customer service Offers great engagement and content management tools **What do you dislike about Igloo?** Broadcast function can be delayed sometimes. **What problems is Igloo solving and how is that benefiting you?** The platform has helped service many business needs such as centralized communication hub for global operations, easy access to every day documents, a global on boarding section, global calendar for operations schedules and project tracking, among others. ### 5. Solid Platform for Digital Transformation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2020 **What do you like best about Igloo?** I really like how easy it is to create content and channels for consumption. **What do you dislike about Igloo?** I wish there was a better social experience (threaded comments, pinned posts, bumping up posts that are hot). **What problems is Igloo solving and how is that benefiting you?** We have been holding AMAs on Igloo and have gotten a lot of good feedback. It is easy to publish content from a variety of stakeholders. ### 6. Excellent tool to manage the internal files of companies **Rating:** 4.5/5.0 stars **Reviewed by:** Matt S. | Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2019 **What do you like best about Igloo?** I like its ease and that it does not require complex processes to perform the most common operations. It is also useful for a variety of file types that the software handles. **What do you dislike about Igloo?** Something that I do not like is that they could improve the useful instructions for co-workers who do not know very well this type of tool since having ignorance of this can mess up the location of files and delay the processes a bit. **Recommendations to others considering Igloo:** We recommend to any other buyer the use of this software because our company has generated confidence in our advertising and its great customization for the management of the files. **What problems is Igloo solving and how is that benefiting you?** In our company we usually use to see company announcements that get into various web pages or other means of communication and we use it to access and upload files from various departments of our organization to keep us more agile. ### 7. It is the best tool for circuit id verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2020 **What do you like best about Igloo?** We can verify the address for PON ids and AVPN circuit ids. **What do you dislike about Igloo?** There is no mobile application and the system is unstable. **Recommendations to others considering Igloo:** Please use this tool to verify customer address, service provider for circuit ids. **What problems is Igloo solving and how is that benefiting you?** We can verify the address for PON ids and AVPN circuit ids. ### 8. Excellent intranet software! Team updates and collaboration are crucial! **Rating:** 4.5/5.0 stars **Reviewed by:** Vinicius L. | Técnico em Informática, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2016 **What do you like best about Igloo?** Igloo software is very easy to use since initial configuration untill daily use. You can configure your initial intranet in a few seconds just filling some fields with your information. After that you just need to add members, groups and customize your environment and your profile. All main features to build private social network and improve team collaboration and communication are available. You can share files, schedule meetings, create forums and control tasks with your team. The navigation through these sections is very intuitive with a clean interface. Another interesting features is that you can customize your theme. Is possible to change CSS code, logo, colors, header, footer, etc. There is a free version with all functionalities limited to 10 users for evaluation and pilot projects. **What do you dislike about Igloo?** Others authentication methods like SAML and LDAP are not available in free version. Despite of having a limited free version, the pricing is a little bit high. For bigger teams, you have to pay per user/month. The price can increase significantly depending on the number of users. For users without CSS knowledge customizing themes can be a little bit difficult. Maybe more graphical options to change layouts would be nice. **Recommendations to others considering Igloo:** Before buying license, do the math! The pricing is per user / month and can be very high for bigger teams. You can always use the free version to evaluate for 10 users and there is not limit of time to use. Despite of that princing alert, Igloo is a great and simple software that delivers what is promised. **What problems is Igloo solving and how is that benefiting you?** Igloo was mainly used to improve communication between team members, to share files and to schedule meetings across the IT Department. When centralizing all communications in one robust and reliable platform, productivity can be significantly incresead. For employees that work outside the office Igloo software is very useful too. **Official Response from Marine Dumontier:** > Thank you for your amazing review! Good news: we have just enabled Portuguese and Latin Spanish in your Igloo for free (we have 11 languages available, including Chinese, Russian, and Japanese). We are also currently working on ways to make it easier for non-technical users to change the theme in their communities easily. Would you like to be notified when the new theme editor comes out so you can try it out? ### 9. Helping our company connect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Igloo?** very intuitive search tool and easily customize-able to adapt to the look and feel of the organization **What do you dislike about Igloo?** a lot of training involved in order to get teams up and running to build and edit their pages **Recommendations to others considering Igloo:** This product has helped to connect our global organization and centrally house our resources in a clear and easy to use way **What problems is Igloo solving and how is that benefiting you?** We now have a central place for policies and data. This has helped minimize email exchanges around simple questions that were taking up a lot of time to field and respond to ### 10. Igloo Keeps Us Connected **Rating:** 4.5/5.0 stars **Reviewed by:** Mac S. | Marketing & Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Our users are not techies - they work in social services - so having a simple, browser-based intranet (and some of our folks use the smartphone app) was key. Everyone loves it. Quick place to share ideas and keep that sense of community amongst a group of 35 staff spread out across multiple locations. **What do you dislike about Igloo?** The hardest part wasn't Igloo - it was getting the culture to move from sending emails to each other to using the intranet. Still a bit of work to do, but we're getting better every month. **Recommendations to others considering Igloo:** I've been a SharePoint adminstrator in the past. Igloo is so much easier. I spend very little time doing "Admin" stuff. **What problems is Igloo solving and how is that benefiting you?** Internal communication is the biggest one. Also the wiki is a great place to post policies and procedures, the wifi password and instructions on how to use the photocopier/scanner. ### 11. Igloo **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas B. | Information System Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2017 **What do you like best about Igloo?** The ranking for employee contributions, ADFS integration, support is very timely, professional and worthwhile. **What do you dislike about Igloo?** The inflexibility of some of the processes, the amount of time it takes for customizations or fixes (as opposed to work-around or get by with) **Recommendations to others considering Igloo:** get SLA in place that if additional functionality is needed they will get it to you to evaluate within XX days. This is fairly important, IMHO. They seem to be a "BIG" small company. Good product, good designs, good solutions, but enhancements seem to be on their timetable only with very little input from the user community. **What problems is Igloo solving and how is that benefiting you?** Company wide communication, where we have one HQ with 30 people and 40+ home offices. central repository for knowledge without having to search through a filesystem nightmare. ### 12. Great customization capacity but poor customer service and complicated pricing plan **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2017 **What do you like best about Igloo?** lots of customization capacity and give your own branding on the web site. **What do you dislike about Igloo?** You need to prepare to allow time for administrators and end users to use Igloo powered collaboration web site. The pricing plan/contract is not clear-cut. There is a base contract price and additional charge per user if your member base grows over years. There seems lack of communications and follow ups between Igloo's internal staff/departments. I had been asked to contact them back-and-forth between their account managers and finance department for resolving a simple billing issue, which took nearly 2 months to get settled. We were invoiced inappropriately to begin with. **Recommendations to others considering Igloo:** Try shop around for other similar platforms (e.g. Base Camp, Team Work, etc) if any of the following apply to you: - you don't have a firm budget for the next 3-5 year in your business that can be dedicated to solving your business challenge with Igloo - you want to get your end users and administrators focus on collaboration work real quick - you want to simply your pricing plan **What problems is Igloo solving and how is that benefiting you?** The organization I'm working with is trying to find a platform for partners, members and colleagues from other organization to collaborate and share knowledge. To be fair, I think part of the problem using Igloo is that we don't have much time to actively engage our end-users in logging in our Igloo powered web site and doing actual collaboration work. ### 13. I'm part of a professional association that uses Igloo for document organization and our extranet. **Rating:** 3.5/5.0 stars **Reviewed by:** Amy M. | Senior Customer Communication Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2017 **What do you like best about Igloo?** Igloo helps us keep track of essential organization documents and prepare for monthly meetings. When we have board turnover--which happens, as expected, every year--we have better continuity because of Igloo. The Igloo community help resource is very convenient, and people are usually quite responsive. Overall the web posting tool is pretty good for our needs. **What do you dislike about Igloo?** Admins for our community cannot update user email addresses--the individual user has to do that. Sometimes users don't get to that and it hinders communication. Some of the web posting we do takes a lot of steps--especially if we want to link to photos or documents. Our team is all volunteer, so it would help if more of us could do this faster (in fewer steps). **Recommendations to others considering Igloo:** Igloo is flexible and convenient. The people are friendly and helpful. **What problems is Igloo solving and how is that benefiting you?** Increase IABC member retention, attract new members, attract professionals to our Silver Quill Awards program, convey the value of membership, share resources and professional development opportunities (including our regional conference) and help our regional board perform at its best. ### 14. An Intranet Community That Works for Faculty **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Communications Specialist, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2017 **What do you like best about Igloo?** The Igloo customer support is always timely and efficient. The team is friendly and forthcoming and always happy to meet with us either in person or to chat on the phone. When I first became the system admin there was a small learning curve to understanding how to control various aspects of the software but I found that every question I had was met with a very clear answer, often with the support team walking me through various fixes and potential actions to troubleshoot in the future. The Igloo team is definitely the best part of this software; very people-oriented. **What do you dislike about Igloo?** Sometimes we find that because of the nature of WISE's usage of the Igloo intranet there are updates made that aren't always ideal. For instance, doing away with the anchor button on some of the pages makes creating some content more difficult in that there is only one person on the team (myself) who knows how to properly code. **What problems is Igloo solving and how is that benefiting you?** We bring together industry and faculty to share files, research and have events related to sustainable energy. We create pages that are view-able to the public with separate portals for industry and academics. Being able to control the access of every single thing we place on Igloo down to a specific person is extremely useful when sharing on-going research and confidential documents between members. Its straight forward and does not need to be micro managed by the community administrator (me). Its a helpful time-saver! ### 15. A great experience from various perspectives! (implementation, end-user & administrative) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2017 **What do you like best about Igloo?** The team at Igloo have been a pleasure to work with from the very beginning and they check in monthly to share updates about upcoming releases and share best practices. Aside from that, with a little training, the platform is relatively easy to use. **What do you dislike about Igloo?** There's very little to dislike however I would say that the continued modernization of the platform is an opportunity that Igloo is taking steps to accomplish. The editor could be a bit more robust and the ability to collaborate on documents in real time would also be a great value add. **Recommendations to others considering Igloo:** Plan, plan, plan! Plan your content strategy, plan your resources and various supporting contributors, plan how you will administrate the platform. Igloo is a fantastic tool given the right amount of resources and planning to support it. **What problems is Igloo solving and how is that benefiting you?** Centralization of business information, news, alerts, and updates. Igloo has allowed us to convert tribal knowledge to institutional knowledge. We have also been able to increase the sense of community and unity across our various international offices. ### 16. Very Positive. The tools that we needed were all there. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** -Had all the main features we needed such as --A way to broadcast news to our customers --A place where we can post various articles --A place where customers can ask questions -Social Analytics was very cool and had lots of potential **What do you dislike about Igloo?** -Our biggest issue was not with the software but driving user engagement on our end. It was difficult at times for us to get people engaged with the platform. The forums also duplicated a lot of what should have been handled by our client support group. I and others on the product management team ended up doing some client support. -Occasionally there were a few bugs. I think I still cannot see the config icons at the top of the page. I know they are there and if I mouse over them I can click them, but that confused me for a bit. Maybe I needed to add back a widget? That resolved a similar issue else where. **What problems is Igloo solving and how is that benefiting you?** Client Engagement was the biggest issue we were solving. We wanted a single place to hold product announcements, engage directly with clients and share knowledge. ### 17. Really helping us break ground in physician-hospital communication **Rating:** 4.5/5.0 stars **Reviewed by:** William M. | Chief Medical Officer and VP Medical Affairs, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** I am the CMO of a rural health system and always challenged with improving communication among my physician colleagues and in my leadership teams, The ease of loading up information, meeting minutes, discussion questions, mini blogs etc. really helps me a lot. The LDAP works really well for us. **What do you dislike about Igloo?** The mobile platform needs updating I think. There is an "app" but I think if it worked better in a mobile browser that would be more helpful for me. Or if we could get an app that used "notifications" that really would be fabulous. Have struggled a little bit to figure out the integration with other cloud stuff. That might be me. The notifications routines are limited to email subscriptions which is not good enough for my needs. Would like the option to have iPhone notifications and text notifications. **Recommendations to others considering Igloo:** use the beta version **What problems is Igloo solving and how is that benefiting you?** Improve communication-working really well in my opinion Collaborating virtually on strategy/projects-going slow but my teams are addicted to meetings still (gag). ### 18. The Igloo Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Igloo's software has allowed my team to host forums on a variety of topics of interest to our users. **What do you dislike about Igloo?** The basic package is not as customizable as we'd like. We can modify the look using basic HTML, but any more advanced updates require development support from Igloo at an added cost. The bilingual features are also not as established as we'd like. Some feature requests we've made to increase usability (and enhance the user experience) have not been possible to date. **Recommendations to others considering Igloo:** We are satisfied with the Igloo platform as it is out of the box, but wish we could do more to customize the theme and features ourselves. If you're just looking for an intranet platform, the basic package will work well for you. We're using the Igloo platform as an external communications tool and find the basic Igloo package is limited. You'll need additional funds in order to customize the platform to your liking. **What problems is Igloo solving and how is that benefiting you?** We're using Igloo's platform to connect directly with our target audience. The platform has also connected users to one another. ### 19. UI is not intuitive and the site isn't clearly laid out to optimize efficiency **Rating:** 1.0/5.0 stars **Reviewed by:** Tyler C. | Partner, Vice President of People and Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** I really appreciated the fact that the site offer a wide range of options for building your community. Probably the best things were the flexibility to be build a somewhat custom experience and this would have been a great thing if it was more efficiently laid-out. **What do you dislike about Igloo?** I didn't like the fact that the site was not easy to use. While it offered a range of options, determining what every thing was and how everything looked and functioned once live was a real problem. We were using Igloo but quickly discontinued use of the platform given that a large group of well-suited users couldn't figure out how to use it. **Recommendations to others considering Igloo:** Be careful: It only seems like a great opportunity. Be warned that it seems more like a large bag of great things but then - once opened and laid out on the counter - seems to all be out of sorts, not well put-together or thought out. UI and build out are both terrible experiences. **What problems is Igloo solving and how is that benefiting you?** Internal communication is a challenge for us and determining how best to navigate around the swelling of emails and get clear, direct message out to a large number of people across many states, departments, and skill levels. We originally thought that having a centralized area of communications in many forms would be the best case scenario, but Igloo proved to not be too useful for this purpose. ### 20. Great platform...I just hope they will improve notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** I love how customizable Igloo is. We are a company of diverse teams, and with Igloo, every team gets its own, self-designed space. I also love the level of customer service we get from Igloo. That's actually one of the reasons we chose the platform. Igloo reps are very responsive and very reliable. **What do you dislike about Igloo?** The notification system drives me crazy. I'm trying to get my company to reduce its dependency on email, and yet every Igloo notification is delivered via email! And the email notifications are structured in such a way that they are hard to understand. I've got non-native English speakers who have a really hard time figuring out which notifications are important (comment for you) and which can be ignored (new version). Also, I can't stand the search function. Why oh why isn't there an advanced search? You can only filter by type or labels (which are useless). I'd really really like to be able to search by person who posted, when posted, phrases, excluded phrases, etc. **What problems is Igloo solving and how is that benefiting you?** We have staff all over the world who feel more connected now. And those who use file storage love version control. I also think that the wiki feature has been great for us...we have a ton of knowledgebases set up. ### 21. Great Tool for Communication with constant improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Ease of use, ongoing improvements, strong support. I am the one and only admin for the company along with being Hr Director so it had to be easy to set up and maintain and it is. **What do you dislike about Igloo?** There is nothing I dislike at this time. It's a great tool at a great price. **Recommendations to others considering Igloo:** Get this tool! So easy to use! **What problems is Igloo solving and how is that benefiting you?** For us it was ongoing communication and engagement with virtual workforce. We need a great way to connect in the virtual world and Igloo solved that for us. ### 22. Like a well-oiled machine... **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin H. | Manager of Communications, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2017 **What do you like best about Igloo?** This was our first intranet build and we were beyond impressed with how organized and methodical the Igloo process is for implementation. We really enjoyed working with them and they came prepared with a very set schedule and milestones to work towards. They kept us on track and guided us through the whole process, providing support along the way. They also had great toolkits for launching the new site and employee engagement. **What do you dislike about Igloo?** There is truly nothing I would criticize about Igloo or the process of building our new intranet. **Recommendations to others considering Igloo:** Definitely include Igloo in your search for an intranet provider. **What problems is Igloo solving and how is that benefiting you?** We have found a new way of engaging our staff through contests, polls and social interaction on our intranet. We are cutting down on company-wide emails and connecting teams that wouldn't normally work together. ### 23. Customizeable Plug-n-Play Intranet **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Igloo?** The ease of content posting makes it easy to engage on a small learning curve. The integrated word tags also helps make navigation easier and content related to one another more visible. **What do you dislike about Igloo?** The amount of time it takes to properly fill in content and the maintenance it requires an almost full-time admin. This isn't a bad thing. It's your company intranet. It should be maintained by you. But, it's not for the very busy. It absolutely requires an owner to admin, edit, populate, and help others engage. **What problems is Igloo solving and how is that benefiting you?** A singular source for company-wide necessary content. Interactive widgets help with engagement and spreading our millennial-style culture throughout a nation-wide, blue-collar, multi-generational company. ### 24. A comprehensive Intranet out of the box but with great possibility for customization **Rating:** 5.0/5.0 stars **Reviewed by:** Maurice R. | Product Knowledge Base Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2017 **What do you like best about Igloo?** I like how straightforward IGLOO is to configure, once you've undertaken some basic training. We were able to get our intranet up and running in our company in a matter of weeks. **What do you dislike about Igloo?** There are some limitations and I would have liked to have seen more real-time statistics and analytics straight out of the box. **Recommendations to others considering Igloo:** It's a solid platform and it will get where you want to go when you don't have any intranet. Pricing is a bit on the expensive side but technically it's an outstanding product with a lot of flexibility and possibility. **What problems is Igloo solving and how is that benefiting you?** We have improved communications and created a central point of information for the company. We have more work to do but IGLOO is helping our departments communicate better. ### 25. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Claudette L. | MarCom - Purchaser, Industrial Automation, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** How easy it is too load information. PDF is viewed on screen and not always needed to be downloaded to see. It is a good toll for communicating with our associates. **What do you dislike about Igloo?** I can honestly say that I do not dislike any aspect. Maybe that is does not self refresh, yes I am saying that that is the only thing that I am not a great fan of when it comes to igloo **Recommendations to others considering Igloo:** Ease of use **What problems is Igloo solving and how is that benefiting you?** easy way to communicate with associates ### 26. Igloo Review **Rating:** 3.5/5.0 stars **Reviewed by:** André G. | Program Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** The features of the platform are powerful and easy to use. **What do you dislike about Igloo?** The user interface is cluttered, and many members of the space have a difficult time navigating it. **What problems is Igloo solving and how is that benefiting you?** Members are using the space to house documents and have discussion about their committee work between their annual meetings. The benefits have been higher engagement between committee members and better reporting of statuses. ### 27. Intranet Solution for National Mortgage Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** The editing is really quite simple. The WYSIWYG editors are helpful and make it nearly dummy proof. **What do you dislike about Igloo?** There are some things I would assume would have been part of the platform, for example - the user online/offline feature to me should default as online if you are logged in. Seems...common sensical. **Recommendations to others considering Igloo:** Ask your internal business partners what is most critical to them...then make sure it gets addressed in the platform. **What problems is Igloo solving and how is that benefiting you?** Communication, collaboration, and version tracking. The ability for our end users to access up-to-date information in a single, easy to use location was the driving factor. ### 28. Great Solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Igloo is designed with many out of the box integrations (email, Desktop, Google, Chatter) that makes it a seamless part of a digital workplace **What do you dislike about Igloo?** Igloo has adopted a search functionality that is somehow different than SharePoint which can make user adoption and experience a bit more challenging **Recommendations to others considering Igloo:** Understand as an organization what is your vision of a digital workplace before trying to evaluate a potential solution **What problems is Igloo solving and how is that benefiting you?** Implementing a user centric work environment where the individual worker is empowered to succeed in her role and can work anywhere in a fast, modern way to help advance the company goals. We are in the process of evaluating our options for a digital workplace service providers ### 29. great way to share info internaly **Rating:** 4.5/5.0 stars **Reviewed by:** Angie A. | Associate Partner, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** its easy for all users to add content. its become a tool to share news an interesting articles **What do you dislike about Igloo?** the design of the page is difficult to costumize **What problems is Igloo solving and how is that benefiting you?** improve the internal communication ### 30. Share and collaborate with staff **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Database/I.T. Coordinator, Renewables & Environment, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2017 **What do you like best about Igloo?** Ease of adding content and administrating site. **What do you dislike about Igloo?** The subscription are not working consistently at this time. **What problems is Igloo solving and how is that benefiting you?** Connecting staff across 23 locations. Responsive design allows access from a variety of platforms. ### 31. Director of Information Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Cedric D L. | Director of Information Technology, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Document Collaboration has helped our internal communication **What do you dislike about Igloo?** There are not any features that do meet our needs **What problems is Igloo solving and how is that benefiting you?** Updating to a modern platform allowed our business to collaborate my effectively ### 32. Igloo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** The tool that igloo offers is fanastic along with the wealth of knowledge that they have in the intranet world. **What do you dislike about Igloo?** I think that igloo could be more hands on versus always thinking about billing for hours. A lot of conversations were about billable hours not about lets get the project done. **What problems is Igloo solving and how is that benefiting you?** Having a extranet is resolving our retail solution. Excitement between the our retail partners. ### 33. Some potentials **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Online and chat forum capabilities are easiest to use and enables the work that my group needs to do. However, it is still not as seamless as platforms like Facebook. **What do you dislike about Igloo?** Poor workflow structure...too many clicks to do work and find info. There are layers and layers of information to sift through. Even with the search function, it is difficult to find info. There is no ability to categorize, add to favourite, like, etc. **Recommendations to others considering Igloo:** Wait for the new Igloo to be implemented. **What problems is Igloo solving and how is that benefiting you?** Member-to-member engagement. Things have to be quick, easier to use and manage for people to want to use it. ### 34. Igloo for Social Community **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** We use Igloo as a social community to stay connected to all departments within our company. It's easy to use, and an effective way to communicate to a lot of people all at once. **What do you dislike about Igloo?** It's pretty pricey for what we use it for. **What problems is Igloo solving and how is that benefiting you?** Communication between departments in all different areas across 2 states. ### 35. Site Administrator of a small (200 staff) non-profit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Igloo?** Simple enough for all staff to be able to contribute **What do you dislike about Igloo?** unpredictability in the formatting for the WISYWIG - we've had too many issues with that **What problems is Igloo solving and how is that benefiting you?** Less space taken up with all staff emails, trackable communications for all. content management of documents. ### 36. Intranet made easy! Solve all your corporate communication and collaboration problems **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel G. | PHD Student, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Igloo?** Design and usability are the first impressive features that come my mind. Igloo interface is responsive, friendly and intuitive so you can learn how to use it by yourself just exploring all sections. Theme customization is available to use your brand on it. Another amazing thing is that if you decide to have a modern intranet right now, you can deploy it on cloud (SaaS, hosted by Igloo) and start using in a few minutes. There is a free version for small teams with unlimited time of use. It may be a good option to try it before buying. External software integrations can make your experience even better and complete. For instance, you can integrate cloud storage services such as Dropbox and e-mail to improve communication and collaboration among users. **What do you dislike about Igloo?** Theme customization demands CSS knowledge. It may be not so easy to do if you don't have any experience. LDAP authentication with free version to test it. Pricing per user may increase costs and make it impracticable for some companies. **Recommendations to others considering Igloo:** Try the free version first and get to know how Igloo Software works. Be aware that the price is charged per user and it can be high if you have a lot of users in your team or company but Igloo team may be open to negotiate a good plan that fits your needs. **What problems is Igloo solving and how is that benefiting you?** Basically team communication, collaboration and updates about our tasks. We also use it to deliver contents such as internal communications and news that may be important to our company members even when out of office. File sharing, version control, calendars and task control are interesting and powerful features that we also use in our daily activities. **Official Response from Marine Dumontier:** > Thank you for your kind review. We are glad you are enjoying our software. Please let us know if you have any questions. ### 37. Our new Intranet rocks! **Rating:** 4.5/5.0 stars **Reviewed by:** Pierre L. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2016 **What do you like best about Igloo?** Igloo has been stellar from the start. All the way through design and implementation, they have been super supportive and responsive. Although we are just now rolling this out to our company, our small test group has been quite impressed. **What do you dislike about Igloo?** One thing I have been a little wary about is that a lot of what we are doing is breaking ground with the Igloo team. We are the first to test some of these integrations. **Recommendations to others considering Igloo:** We chose Igloo over Jive and Jostle for several reasons. **What problems is Igloo solving and how is that benefiting you?** This is solving the need for centralized hub for communication, news, and other company wide information. This will allow us to do several things that we have pieced together with other tools before, such as : memo distribuition, task lists, version control of shared documents, blogs, team spaces, help desk, learning management. We are integrating this with Zendesk, Litmos, and Google Apps. ### 38. Quick ti implement, easy to use, Igloo is a ripping platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2017 **What do you like best about Igloo?** Easy to use site manger and drag n' drop for widgets etc. **What do you dislike about Igloo?** The re is no aspect I don't like in Igloo. **Recommendations to others considering Igloo:** Request a demo. **What problems is Igloo solving and how is that benefiting you?** Document repository and collaboration. ### 39. Great Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** It has really helped our company collaborate and share ideas/thoughts/news. We utilize the document sharing component of this software to upload all our standard templates and it's great having everything in one place **What do you dislike about Igloo?** I do not like when we upload images in horizontally stretches the image so everything looks really skinny. **What problems is Igloo solving and how is that benefiting you?** Internal communication is definitely something this software is solving. ### 40. Very friendly and knowledgable people to deal with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** They are very easy to deal with, have always responded to queries very quickly in a calm manner **What do you dislike about Igloo?** The only issue would be the time difference, being in the UK, but some things cannot be helped **What problems is Igloo solving and how is that benefiting you?** we were able to open up a whole range of services for our staff on the intranet with some very simple changes. ### 41. Long time customer- the good and bad **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2017 **What do you like best about Igloo?** Ability to spin up an intranet quickly . **What do you dislike about Igloo?** Constrained by available content types. **Recommendations to others considering Igloo:** Take the time to visit them if possible. They have a great team. **What problems is Igloo solving and how is that benefiting you?** Internal communication ### 42. Igloo is an Intranet you'll actually like **Rating:** 5.0/5.0 stars **Reviewed by:** Jacquie B. | Program Director - Education and Technology Innovation Solutions, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2015 **What do you like best about Igloo?** Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box " to primary teachers and their students who live in remote communities around the world. Igloo is “up and open” always, no matter the time or the time zone. Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they’re located on the other side of the world from one another and in different time zones. Streamline and organize - better work flow and less time spent of juggling multiple applications in different places. Multiple ways to communicate – Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts Excellent searching. **What do you dislike about Igloo?** Hoping they include "the ability to communicate and have face time" within your own space. **Recommendations to others considering Igloo:** Go with Igloo. Responsive company, easy to use and get started, great customer service. **What problems is Igloo solving and how is that benefiting you?** Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized. Real Time communication anytime to team members in Dubai or in Toronto Communication Is Better – Team, Partners and Advisory Committee can send information, questions or request assistance directly. Responsive company, easy to use and get started, great customer service, hand-holding if you need it, Cost effective, budget friendly for a small organization. ### 43. Awesome platform and team! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie B. | Commercial Account Executive, Online Media, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2015 **What do you like best about Igloo?** I love how easy to use and update the platform is from a content creation standpoint. The peice that really makes the company stand out (especially from others in their space) is the personal approach they take with getting to know their client's goals and success metrics. **What do you dislike about Igloo?** I wish I could control more of the branding experience without needing to know CSS **What problems is Igloo solving and how is that benefiting you?** Internal communication gaps ### 44. Very good experience with this software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2013 **What do you like best about Igloo?** Very easy to use. Good visability and user functionality. **What do you dislike about Igloo?** Looking for more features and upcoming updates. **Recommendations to others considering Igloo:** Good Product **What problems is Igloo solving and how is that benefiting you?** Business to Business ## Igloo Discussions - [Does Igloo offer integrations?](https://www.g2.com/discussions/integrations-51b009e6-59bf-4730-bd35-d4fa90efdac1) - 1 comment, 1 upvote - [How long will it take to get my intranet up and running?](https://www.g2.com/discussions/implementation-36d88460-d91e-47c7-8894-2f56fec2388b) - 1 comment, 1 upvote - [Can I customize Igloo?](https://www.g2.com/discussions/branding-your-igloo) - 1 comment, 1 upvote - [View Igloo pricing details and edition comparison](https://www.g2.com/products/igloo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-18+04%3A43%3A53+-0500&secure%5Bsession_id%5D=bf7c7bec-28c9-4082-9ff9-532144009a88&secure%5Btoken%5D=90c5014584650b3c1869e342a8e94caabff6ec4c15d58e9743639463d3693c33&format=llm_user) ## Igloo Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Knowledge Pages** - Templates - Versioning and Version History - Duplicate Detection - Content Editor **Platform Basics** - Reporting - Dashboard - Performance **Functionality** - Storage Scaling - Backup Support - File Security - File Organization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Content** - Forms Library - E-Forms - E-Signature **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Platform Content** - Automation - File Sharing - Content Library **Cloud Support** - Service Support - Cloud Transparency - Cloud Migration Support **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Security** - Role-Based Permission - Public vs Private **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Automation** - Intelligent Data Management - Workflow Automation **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Platform** - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding ## Top Igloo Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Jive](https://www.g2.com/products/jive/reviews) - 3.8/5.0 (292 reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - 4.0/5.0 (8,612 reviews)