--- title: Ideagen Quality Management Reviews meta\_title: 'Ideagen Quality Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 492 reviews by the users' company size, role or industry to find out how Ideagen Quality Management works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 492 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # Ideagen Quality Management Reviews & Product Details Visit Website Ideagen Quality Management is a cloud-based quality management system (QMS) that enables quality and operations managers in regulated industries to manage compliance, CAPA workflows, audits, document control and supplier quality across multiple sites from one connected platform. Named a Leader in the Verdantix Green Quadrant 2026, an independent analysis of 14 QMS platforms serving life sciences, healthcare and manufacturing, Ideagen received perfect scores of 3.0/3.0 for AI operations and supplier quality management. AI is embedded into quality workflows from the ground up, not added as a feature layer. Ideagen Mazlan uses an organization's own QMS data to draft policies, guide investigations, flag compliance gaps ahead of audits and track regulatory changes across jurisdictions in real time. What previously took three days of investigation takes three hours. The platform is purpose-built for GxP and regulated environments and reaches 80%+ adoption on the floor. Most QMS failures trace back to the same causes: quality data fragmented across sites, CAPA processes managed in email chains and documentation that is out of date before it reaches the people who need it. Ideagen Quality Management addresses these directly by centralizing quality workflows and automating document version control and approvals, eliminating the manual overhead that creates compliance risk across sites. Core capabilities include: Non-conformance and CAPA management: capture every non-conformance, guide root cause analysis and track corrective actions through to verified closure so the same issue does not recur Document control: automated versioning, approval workflows and full audit trails ensure every site works from the current, controlled version Audit and inspection management: plan, manage and evidence every audit in one place, with AI-driven monitoring delivering 99%+ reduction in audit findings Supplier quality management: monitor supplier performance, manage non-conformances and coordinate corrective actions across the supply chain Training and competency management: track certifications, qualifications and completion status — new hire training time reduced by 40% Regulatory intelligence: multi-jurisdictional regulatory change monitoring with automated alerts and impact analysis Organizations using the platform report 25-40% improvements in compliance audit scores, 50% faster CAPA cycle times and 30-50% reductions in documentation time. Customers include Nuffield Health, Torbay Pharmaceuticals, Fresenius Kabi, Vector Aerospace and Whyte & Mackay. The platform integrates with ERP, PLM, MES and HR systems and is available in cloud and on-premise deployments. Ideagen Quality Management is well suited to mid-market and enterprise organizations in regulated industries managing quality across multiple sites or standards, where fragmented systems and manual processes create compliance and operational risk. * * * Product Website Ideagen Quality Management Seller [Ideagen](https://www.g2.com/sellers/ideagen) Discussions [Ideagen Quality Management Community](https://www.g2.com/products/ideagen-quality-management/discuss) Languages Supported Bosnian, Czech, German, Greek, English, French, Croatian, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Turkish Solution Type All-in-One Overview by Lauren Bradley Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/ideagen-quality-management/pricing) Ideagen Solutions (1) See how Ideagen products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") AI-powered EHS and quality management SolutionBy Ideagen ](/sellers/ideagen/solutions/ai-powered-ehs-and-quality-management) Show More ## Ideagen Quality Management Integrations (4) What do users say about integrations? Verified by Ideagen Quality Management [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft PowerPoint ](https://www.g2.com/products/microsoft-powerpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews) Show More CJ Craig J. Education & Training Lead Small-Business (50 or fewer emp.) 6/5/2025 "A one-stop solution, but takes some orientation" 4/5 What do you like best about Ideagen Quality Management? A comprehensive package for Quality Management Systems requirement, from looking after Audits, CAPA, Controlled Document Management, Supplier Management, Asset management and more. It sends automated reminders and you can configure access levels. It's a really great tool to help towards achieving a QMS standard. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? It takes some getting used to, and isn't always intuitive, although that is getting better. Until recently, the only kind of orientation was PDF based, but the recent introduction of online, self-paced elearning means our users can now start to feel comfortable with it sooner. Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? They are helping us with training & orientation, and validation. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-11264343/official_response/edit) Hi Craig! Thank you for sharing your experience! It's wonderful to hear you're finding Ideagen Quality Management solution comprehensive for all your quality management needs - from audits and CAPA to document management. Those automated reminders really do help keep everything on track for achieving QMS standards. You're right that there's a learning curve initially. Great to hear you've discovered our new self-paced eLearning modules! They've made a real difference for many teams getting comfortable with the software more quickly. Your account manager can recommend specific modules based on which features your team uses most. As you continue exploring Ideagen Quality Management, don't hesitate to reach out if you need guidance on any specific features. Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 12/4/2025 "Organized Documentation with Solid Functionality, But Room for Improvement" 3.5/5 What do you like best about Ideagen Quality Management? I like how organised it makes our documentation look and the functionality. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? In my opinion, the software could be a little faster and feel less bloated. Some of the UI isn't very friendly i.e. uploading documents etc Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? audit management and document organisation Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12044820/official_response/edit) Thank you for your feedback! It's great to hear that Ideagen Quality Management is helping you keep your documentation organized and that the functionality is working well for your audit management needs. Your points about performance speed and UI improvements, particularly around document uploading, are valuable feedback. We're continuously working on enhancing the user experience and interface design. Your account manager can discuss your specific workflow and explore any tips that might help streamline your document upload process. Thanks for choosing Ideagen Quality Management! Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 12/10/2025 "Efficient Record Storage, But Room for Improvement" 3.5/5 What do you like best about Ideagen Quality Management? how the records are stored and the ease of access for staff. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? down time when the system goes offline and cannot be accessed Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? the system makes it easier to show evidence to assessors when any assessments are taking place Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12070951/official_response/edit) Thank you for your feedback! It's great to hear that the record storage and staff accessibility are working well for you, especially when it comes to providing evidence during assessments. We understand downtime is disruptive, particularly in healthcare settings where access is critical. If you're experiencing frequent offline periods, please raise a ticket with Ideagen Support at https://help.ideagen.com/hc/en-gb/p/support?currentTab=support&page=1 or contact your account manager so we can investigate and address any stability issues. Thanks for choosing Ideagen Quality Management! Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ND Nicole D. Quality Assurance Officer Mid-Market (51-1000 emp.) 7/24/2025 "Ideagen QM Software Makes Document Control Easy" 5/5 What do you like best about Ideagen Quality Management? I like the document traceability. Changes between revisions are easily identified and the ability to keyword search our documents has led to both less redundancies and less clerical omissions. This software has streamlined our approval and information dissemination processes by maintaining all required inputs while still allowing these processes to be paperless. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? The process for creating new workflows is a little complex. Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Not Applicable Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-11428347/official_response/edit) Thank you so much for this fantastic feedback, Nicole! It's wonderful to hear how document traceability and keyword search are making such a difference for your team. Reducing redundancies and clerical omissions while going paperless - that's exactly what we hope to achieve! You mentioned that creating new workflows can be complex. Your account manager can walk you through some best practices and templates that might simplify the process. Many customers find that once they've created their first few workflows, it becomes much more straightforward. Thanks again for taking the time to share how Ideagen Quality Management is streamlining your document control processes! Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement") AL Verified User in Law Enforcement Small-Business (50 or fewer emp.) 7/18/2023 "Great software and solution for document storage and maintenance!" 5/5 What do you like best about Ideagen Quality Management? Ideagen, formerly Qualtrax, has been our document management system for several years. We have always been able to count on the support staff to troubleshoot issues as they come up and usually receive a resolution within minutes of reaching out. The sales staff are oustanding and the training staff are top notch. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? I do not currently have any issues directly with Ideagen. They have been able to respond to issues in a timely manner and have kept our system chugging along! Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Ideagen provides a central repository for all of our quality documents and it can work very well with LIMS products. It provides reminders of when things need updated as well as helping to keep staff trained on internal policies and requirements. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-8330705/official_response/edit) Thank you for this amazing feedback! It's wonderful to hear you've had such a positive experience with our team over the years. Knowing that our support staff can resolve issues within minutes and that you find our sales and training teams outstanding really makes our day! It's great to hear how Ideagen Quality Management is serving as your central repository and working well with your LIMS products. Those automated reminders for updates and staff training really do help keep everything running smoothly. Thank you for being such a valued, long-time customer. We're here whenever you need us! Kind regards, The Ideagen Team 6/12/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") EM Verified User in Mining & Metals Mid-Market (51-1000 emp.) 12/7/2025 "Ok product, Support leaves a lot to be desired..." 0/5 What do you like best about Ideagen Quality Management? System does what it needs to do, albeit slow internationally. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? Service is unresponsive System maintenance performed without outage confirmation affecting users Contracts are inflexible to changing business needs Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Document Management for ISO Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12056858/official_response/edit) Thank you for your feedback. We're glad our solution is meeting your document management needs for ISO compliance. We apologize for the communication breakdown around your recent system modernisation. You should have received advance confirmation about the upgrade timing - this was our oversight. We've since improved our modernisation communication process to ensure this doesn't happen again. Regarding international performance and contract flexibility, please reach out to your account manager to discuss solutions that better align with your business needs and address the performance concerns you're experiencing. We value your partnership and appreciate your honest feedback. Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic MM Megane M. Senior Performance Data Analyst Professional Training & Coaching Small-Business (50 or fewer emp.) 3/25/2025 "Ideagen Quality Management has made our compliance tasks so much easier" 4.5/5 What do you like best about Ideagen Quality Management? Ideagen Quality Management system provides users with an easy way to manage compliance requirements. Our team dedicates itself to essential tasks because this system handles administrative responsibilities. The audit feature enables scheduling and reporting functions alongside risk management tools which prevent problems from occurring. All members of staff find it simple to learn the platform. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? This tool presents significant difficulties to users who are new to its operation. Users need to spend time learning about the tool functions along with mastering its effective usage capabilities. The tool provides useful reporting capabilities although users need to develop customization abilities to maximize their potential. The creation of detailed reports presents an additional difficulty to users. Users will obtain useful benefits from this software after they learn how to use it effectively. Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Our quality management system operates better with risk management and compliance due to Ideagen Quality Management. Our problems with regulatory updates and document changes have decreased due to real-time monitoring alerts. The system handles many routine documentation tasks which decreases errors and lets us work faster. Our team operates with improved processes and carefully reviews all work for enhanced results. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-10981392/official_response/edit) Hi Megane, Thank you for your review of Ideagen Quality Management. We're glad to hear that the solution has made managing compliance tasks easier and that your team finds it simple to learn. It's great to know the audit feature, scheduling, reporting functions and risk management tools have been beneficial. We understand that new users may face challenges with the tool's functions and customization for reporting. Your feedback is valuable, and we're working on improving the user experience. If you have any questions or need further assistance, please feel free to reach out to your account manager. Kind regards, The Ideagen Team Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") EE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 10/3/2023 "Good product, but differences in web and app versions must be addressed (Quality Management)" 4/5 What do you like best about Ideagen Quality Management? Very easy to configure, implement and work with once familiar with the software. Consultants are excellent. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? Getting expert support outside of a paid consultantcy meeting is difficult. Seems we are more familiar with the product then account managers and other first line support. Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Documents accessible by everyone. Easy to use problem solving. Both helping with continous improvement. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-8689187/official_response/edit) Thank you for your feedback! It's great to hear that you find Ideagen Quality Management easy to configure and work with once you're familiar with it, and that our consultants have been excellent to work with. We appreciate your point about support expertise. Since your original review, we've expanded our support resources significantly. Our Community platform now offers comprehensive solution guides, interactive e-learning courses, and the ability to collaborate with industry experts and share best practices. We've also introduced Fin, our AI-powered support assistant, which provides instant answers 24/7 and seamlessly escalates to human specialists when needed. We're also continuously improving our web version to enhance your experience. If you're still finding it challenging to get the level of support you need, please raise this with your account manager. It's wonderful to know that Ideagen Quality Management is making documents accessible to everyone and supporting your continuous improvement efforts through easy problem-solving! Kind regards, The Ideagen Team [See how Ideagen Quality Management improved](https://community.ideagen.com/) 9/16/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 6/12/2025 "Getting it right... The first time" 4.5/5 What do you like best about Ideagen Quality Management? Ideagen Quality Management is easy to use and intuitive, the mark of a good product for me is it consistently behaving as expected in the background, sometimes no news is good news! Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? Not much to dislike here, if I was being picky, we do sometimes have connectivity issues when working remote, but I suspect that's more to do with our network security. Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Ideagen Quality Management keeps the quality of our product at the high standards our customers expect. It helps us improve our business by allowing us to manage long term CAPA, not just being reactive as problems arise. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-11287779/official_response/edit) Thank you for this great feedback! You've perfectly captured what we aim for - software that's intuitive and works reliably in the background. Sometimes the best technology is the one you don't have to think about! You mentioned occasional connectivity issues when working remotely. While network security can definitely impact performance, your account manager might have some tips for optimizing your remote connection that other pharmaceutical customers have found helpful It's fantastic to hear how Ideagen Quality Management is helping you maintain high quality standards and shift from reactive to proactive with long-term CAPA management. That's exactly the kind of continuous improvement we love to support Kind regards, The Ideagen Team Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 12/4/2025 "Effortless to Use with Real-Time Reporting" 4/5 What do you like best about Ideagen Quality Management? Ease of use and the ability to transition from one topic to another. The ability to produce reports in real time. Review collected by and hosted on G2.com. What do you dislike about Ideagen Quality Management? None that I can think of. It seems to work just fine. Review collected by and hosted on G2.com. What problems is Ideagen Quality Management solving and how is that benefiting you? Ability to track and the ability to to follow-up on issues. Research topics and have quick solutions. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Quality Management [Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12045314/official_response/edit) Thank you for this wonderful feedback! It's fantastic to hear that the ease of use, seamless navigation between modules, and real-time reporting capabilities are working so well for you. We're particularly pleased that it's helping you track quality issues, follow up effectively, and find quick solutions. Thanks for choosing Ideagen Quality Management! Kind regards, The Ideagen Team Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 20 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/ideagen-quality-management/pricing) Ideagen Quality Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_952e9aa4df0af1b0706297e2afcb725f/mastercontrol-quality-management-system.png "Product Avatar Image") MasterControl 4.3/5(528) [ Compare Now ](https://www.g2.com/compare/ideagen-quality-management-vs-mastercontrol-quality-management-system) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_239fdb020d69919db5553a9bf0b0e605/qualio.jpg "Product Avatar Image") Qualio 4.4/5(781) [ Compare Now ](https://www.g2.com/compare/ideagen-quality-management-vs-qualio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a513aeb0071452bcac141bfc8cae8b39/octave-reliance-etq-reliance.png "Product Avatar Image") Octave Reliance (ETQ Reliance) 4.3/5(624) [ Compare Now ](https://www.g2.com/compare/ideagen-quality-management-vs-octave-reliance-etq-reliance) ##### ##### Ideagen Quality Management Features Nonconformance Conformance Records CAPA Change Management Quality system Document Control Analytics and Reports Risk Management Assessments Inspection Management Templates Workflows Corrective Actions [ View More Features ](https://www.g2.com/products/ideagen-quality-management/features) ## Top-Rated Alternatives [ ![MasterControl Quality Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MasterControl Quality Management System") MasterControl Quality Management System 4.3/5(528) ](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) [ ![Qualio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualio") Qualio 4.4/5(781) ](https://www.g2.com/products/qualio/reviews) [ ![Octave Reliance (ETQ Reliance)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Octave Reliance (ETQ Reliance)") Octave Reliance (ETQ Reliance) 4.3/5(624) ](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) [ View All Alternatives ](https://www.g2.com/products/ideagen-quality-management/competitors/alternatives) ##### Categories on G2 [Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Medical QMS](https://www.g2.com/categories/medical-qms)[Specification Management](https://www.g2.com/categories/specification-management) ##### Explore More [What are the most reliable M&A software platforms based on reviews from long-term enterprise users?](https://www.g2.com/discussions/what-are-the-most-reliable-m-a-software-platforms-based-on-reviews-from-long-term-enterprise-users)[Best platforms for integrating PM with estimating tools](https://www.g2.com/discussions/best-platforms-for-integrating-pm-with-estimating-tools)[Top tools for automating build and test processes](https://www.g2.com/discussions/top-tools-for-automating-build-and-test-processes) [Google Compute Engine reviews](https://www.g2.com/products/google-compute-engine/reviews)[Best customer success platform for growing software companies](https://www.g2.com/discussions/best-customer-success-platform-for-growing-software-companies)[Pros and Cons Details](https://www.g2.com/products/ideagen-quality-management/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)