--- title: Ideagen Quality Management Reviews meta\_title: 'Ideagen Quality Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 492 reviews by the users' company size, role or industry to find out how Ideagen Quality Management works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 492 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

# Ideagen Quality Management Reviews & Product Details

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Ideagen Quality Management is a cloud-based quality management system (QMS) that enables quality and operations managers in regulated industries to manage compliance, CAPA workflows, audits, document control and supplier quality across multiple sites from one connected platform. Named a Leader in the Verdantix Green Quadrant 2026, an independent analysis of 14 QMS platforms serving life sciences, healthcare and manufacturing, Ideagen received perfect scores of 3.0/3.0 for AI operations and supplier quality management. AI is embedded into quality workflows from the ground up, not added as a feature layer. Ideagen Mazlan uses an organization's own QMS data to draft policies, guide investigations, flag compliance gaps ahead of audits and track regulatory changes across jurisdictions in real time. What previously took three days of investigation takes three hours. The platform is purpose-built for GxP and regulated environments and reaches 80%+ adoption on the floor. Most QMS failures trace back to the same causes: quality data fragmented across sites, CAPA processes managed in email chains and documentation that is out of date before it reaches the people who need it. Ideagen Quality Management addresses these directly by centralizing quality workflows and automating document version control and approvals, eliminating the manual overhead that creates compliance risk across sites. Core capabilities include: Non-conformance and CAPA management: capture every non-conformance, guide root cause analysis and track corrective actions through to verified closure so the same issue does not recur Document control: automated versioning, approval workflows and full audit trails ensure every site works from the current, controlled version Audit and inspection management: plan, manage and evidence every audit in one place, with AI-driven monitoring delivering 99%+ reduction in audit findings Supplier quality management: monitor supplier performance, manage non-conformances and coordinate corrective actions across the supply chain Training and competency management: track certifications, qualifications and completion status — new hire training time reduced by 40% Regulatory intelligence: multi-jurisdictional regulatory change monitoring with automated alerts and impact analysis Organizations using the platform report 25-40% improvements in compliance audit scores, 50% faster CAPA cycle times and 30-50% reductions in documentation time. Customers include Nuffield Health, Torbay Pharmaceuticals, Fresenius Kabi, Vector Aerospace and Whyte & Mackay. The platform integrates with ERP, PLM, MES and HR systems and is available in cloud and on-premise deployments. Ideagen Quality Management is well suited to mid-market and enterprise organizations in regulated industries managing quality across multiple sites or standards, where fragmented systems and manual processes create compliance and operational risk.

* * *

Product Website
Ideagen Quality Management
Seller
[Ideagen](https://www.g2.com/sellers/ideagen)
Discussions
[Ideagen Quality Management Community](https://www.g2.com/products/ideagen-quality-management/discuss)
Languages Supported

Bosnian, Czech, German, Greek, English, French, Croatian, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Turkish

Solution Type

All-in-One

Overview by
Lauren Bradley

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/ideagen-quality-management/pricing)

Ideagen Solutions
(1)

See how Ideagen products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

AI-powered EHS and quality management 

SolutionBy Ideagen

](/sellers/ideagen/solutions/ai-powered-ehs-and-quality-management)

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## Ideagen Quality Management Integrations
(4)

What do users say about integrations?

Verified by Ideagen Quality Management

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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Microsoft PowerPoint

](https://www.g2.com/products/microsoft-powerpoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tableau

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 ![Okeoghene Nelson M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okeoghene Nelson M.")
OM

Okeoghene Nelson M.

Safety and Compliance Auditor (Flight Operations)

Enterprise (\> 1000 emp.)

12/4/2025

"Essential Tool for Streamlined Audit and Safety Management"

4/5

What do you like best about Ideagen Quality Management?

Ideagen Quality Management is very useful in effective management of audit process, which includes audit planning/scheduling, audit execution and checklist development and raising and monitoring of non-conformances and observations to closure.

The software is also useful in Safety Management System execution including safety reporting, risk management including risk assessment and mitigation.

The ideagen Quality Management system is also useful in raising and tracking action items from meetings Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

The Ideagen Quality Management system does not have a unique module for scheduling meetings, the audit module is used for this purpose which is not ideal. a unique meeting module will be a ideal for this purpose Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Ideagen Quality Management system is helping to solve the safety management system implementation, quality assurance and quality control implementation and scheduling and tracking of meeting actions to closure Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12044790/official_response/edit)

Thank you for this detailed feedback, Okeoghene! It's wonderful to hear that Ideagen Quality Management is effectively supporting your audit management, Safety Management System execution, risk assessment, and action item tracking across your flight operations.

Your suggestion about a dedicated meeting module is valuable feedback. We appreciate you sharing this insight - please mention this to your account manager who can submit an enhancement request and discuss potential workarounds in the meantime.

Thanks for choosing Ideagen Quality Management to support your safety and compliance work!

Kind regards,

The Ideagen Team

12/16/2025
Current UserValidated ReviewerSource: Organic

LK

Leia K.

Quality Manager

Small-Business (50 or fewer emp.)

3/25/2026

"Easy to Navigate with Clearly Laid-Out Modules"

4.5/5

What do you like best about Ideagen Quality Management?

The system is very easy to navigate, and each module is laid out clearly and well. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

I don’t like how the document module reads and interprets acknowledgments. They don’t tie into the people module, so it doesn’t show that a specific employee has completed that acknowledgment. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

I struggled to keep the training matrix and requirements all in one place and properly linked. Now, with Ideagen, everything is clear, connected, and kept up to date. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Ryan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan P.")
RP

Ryan P.

Integrated Management Systems (IMS) Leader

Mid-Market (51-1000 emp.)

9/16/2025

"Fantastic Quality Management Software"

4.5/5

What do you like best about Ideagen Quality Management?

I appreciate how the various software modules work together seamlessly within the overall package. The system is straightforward to learn and makes training on its use simple. It has become a key component of our integrated management system and is now utilized at every level of our business. Whenever an issue comes up, customer support is consistently helpful and guides you to a quick resolution. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

The workflow for handling incidents and occurrences in the software is not clearly defined, which has made it challenging to train my colleagues on how to use it effectively. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Before we implemented Quality Management, document control was a significant challenge. With its introduction, we were able to conveniently gather all our controlled documents in a single location, making them much easier to access. Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-11685429/official_response/edit)

Thank you for this great feedback, Ryan! It's wonderful to hear that the seamless interaction between modules is working well and that Ideagen Quality Management has become integral to your IMS across every level of your business. We're pleased our customer support team has been helpful with quick resolutions.

Your feedback about the incidents and occurrences workflow is valuable. Our Ideagen Community platform has comprehensive solution guides and e-learning courses that might help with training colleagues on this workflow. Your account manager can also provide targeted guidance on the specific aspects causing difficulty.

Kind regards,

The Ideagen Team

[See how Ideagen Quality Management improved](https://community.ideagen.com/)

12/4/2025
Current UserValidated ReviewerSource: Organic

NP

Nisa P.

Small-Business (50 or fewer emp.)

3/27/2026

"Supports Accreditation, Needs Intuitive Navigation"

4/5

What do you like best about Ideagen Quality Management?

I use Ideagen Quality Management as a supportive mechanism to support our UKAS accreditation. I appreciate its integration of SOPs, capturing of CAPA and risks, and the competency log and framework embedded in the system. I'm also looking forward to reducing the new hire training time and improving our competency management. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

The navigation of the system could be more intuitive. We also need support with the initial setup, as embedding training days is necessary, despite having an accreditation manager with system knowledge. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

I use Ideagen Quality Management for integrating SOPs, capturing CAPA, and managing risks. It also reduces new hire training time and improves our competency management. Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12553423/official_response/edit)

Thank you for your feedback, Nisa! It's wonderful to hear that Ideagen Quality Management is supporting your UKAS accreditation through integrated SOPs, CAPA capture, risk management, and the competency framework. Reducing new hire training time and improving competency management are great outcomes!

Your point about navigation intuitiveness is noted. For initial setup support, we have resources available at our Ideagen Luminate portal https://iqm-pro.help.ideagen.com/hc/en-gb, or your account manager can provide guidance and best practices to help streamline the configuration process, including embedding training days.

Thanks for choosing Ideagen Quality Management!

Kind regards,

The Ideagen Team

[See how Ideagen Quality Management improved](https://iqm-pro.help.ideagen.com/hc/en-gb)

Validated ReviewerSource: Organic

 ![Lydia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia S.")
LS

Lydia S.

Commercial Corporate Paralegal

Enterprise (\> 1000 emp.)

11/5/2024

"Streamlined Quality Management with Room for Support Improvement"

4/5

What do you like best about Ideagen Quality Management?

I like the ease of having all things in one place with Ideagen Quality Management. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Better support hours Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

I use Ideagen Quality Management for quality management and compliance. It serves as a systems application for patient management. I like the ease of having all things in one place. Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-10370964/official_response/edit)

Hi Lydia,

Thank you for your 5-star review!

It's great to hear that Ideagen Quality Management meets your business needs and enhances efficiency, contributing to your financial health.

We appreciate your feedback on the upgrade process and will work on making it smoother.

Your feedback means a lot to us! Thanks!

4/24/2026
Current UserValidated ReviewerSource: Organic

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
AM

Verified User in Medical Practice

Enterprise (\> 1000 emp.)

12/17/2025

"Cloud Transition Slows Down an Otherwise Useful System"

1.5/5

What do you like best about Ideagen Quality Management?

It has the facility to track staff training and skills, with the people module. It ensures all key documents are stored and accessible in the documents module. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

The move to the cloud has made the system clunky and unwieldy. To upload documents to the people module, I have to wait 1 minute 43 seconds for the system to connect to our servers. This is an unacceptable length of time. Previously, verifying documents was a simple process of just inputting my password. Now, I have to enter my profile details including email address and password.

The web-based version, in my opinion, is of no use to me. Viewing documents is difficult, as the document opens in a small window. There is no ability to upload to the people module, so I will not be using this version.

Frankly, I do not see the move to the cloud as an upgrade. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

It is a useful tool to store key documents and keep staff training and skills monitored. Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12106017/official_response/edit)

Thank you for your detailed feedback. We're glad the People module for tracking staff training and skills, along with our Documents module, continues to provide value for your medical practice.

The connection time you're experiencing with document uploads is concerning and warrants immediate attention. We'd recommend raising a ticket with Ideagen Support at https://iqm-pro.help.ideagen.com/hc/en-gb/p/support and reaching out to your account manager, who will make this a priority to help get the speed issue resolved and discuss solutions for your authentication and web interface concerns.

We appreciate you taking the time to share this honest feedback and look forward to helping resolve these issues.

Kind regards,

The Ideagen Team

Current UserValidated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

12/17/2025

"Highly Customisable Platform That Adapts to Our Needs"

4/5

What do you like best about Ideagen Quality Management?

I like that it is for the most part fully customisable and we can use it exactly how we need it.

People able to control everyones access by group levels or individual levels is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Raising an issue on the portal is quite difficult, the AI response took quite a while to get through to a real person and then they did not fully read my concern. It has now been raised to a level 2 so I know it is being looked at properly but it took a lot of effort on my behalf to get to that stage.

Making changes on existing forms will impact all of the forms retrospectively so that has been a little bit of a challenge to amend our occurrence forms to get them to function as we needed. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

We are able to suit business needs by being able to raise near misses in the lab and have accident and incident forms converted into a QR code and placed around the lab for everyone to be able to use without having to log into a computer. Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12103748/official_response/edit)

Thank you for this wonderful feedback! It's fantastic to hear that the customization capabilities and granular access controls are working so well for your healthcare organization. The QR code solution for accident and incident forms is a great example of putting the software's flexibility to work.

We're sorry about your support portal experience. Getting through to the right person shouldn't require that much effort. For future issues, you can reach out directly to your account manager who can help escalate concerns quickly. They can also discuss strategies for managing form updates when dealing with retrospective changes to historical data.

Thanks for taking the time to share both the positives and areas where we can improve!

Kind regards,

The Ideagen Team

Current UserValidated ReviewerSource: Organic

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
IA

Verified User in Apparel & Fashion

Enterprise (\> 1000 emp.)

3/2/2026

"Ideagen Survey"

4/5

What do you like best about Ideagen Quality Management?

I like the folder organization and scheduled review capabilities. I like how it will PDF the Word documents. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

1. The Change to the QMS workflow functionality could be improved. How to add documents to the list is not intuitive. If I have a large list of documents that receive an update, I can't separate the documents and put different dates for when they were updated.

2. Referencing documents in other documents should add them to the list of documents that are referenced. Circular references shouldn't matter. It is preferred that the document can be accessed if it is referenced. However, I am able to add links in the documents which is almost as good as having a full list of references.

3. I don't like how often it will sign users out, even while using the software. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

It houses our QMS in a professional and efficient way and that is required for my role as a Process Analyst. Review collected by and hosted on G2.com.

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Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12428469/official_response/edit)

Thank you for your feedback! It's great to hear that the folder organization, scheduled review capabilities, and automatic PDF conversion are working well for you in managing your QMS professionally and efficiently.

We note and appreciate your points about the Change to QMS workflow, document referencing, and session timeout frequency. Since this review is anonymous, we cannot identify which version of the software you're using - if you'd like to discuss these specific areas further, please mention them to your account manager who can explore solutions based on your current setup or submit requests for enhancements.

Thanks for choosing Ideagen Quality Management!

Kind regards,

The Ideagen Team

Validated ReviewerSource: Organic

 ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production")
AF

Verified User in Food Production

Mid-Market (51-1000 emp.)

12/4/2025

"Transition Issues and Support Gaps Undermine an Otherwise User-Friendly System"

2.5/5

What do you like best about Ideagen Quality Management?

I liked the ease of use of the system. The bolt on webpage for submitting SOC's is first class and allows personnel who aren't computer literate to submit the SOC in relative ease. The system was also simple to manage with regards to daily figures etc. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

We recently went from an older version of Q-Pulse to a newer version. We were promised a smooth transition. This didn't happen and we were not given support when problems arose. I also reported a Search problem to my system administrator which was raised via the Ideagen ticket system. Over a month later the fault has still not been resolved. This was said to be a bug in the system. What was a great system to deal with has suddenly started causing me delays at work and has caused problems. I'm afraid you let the side down here. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

One problem was resolved after 2 weeks. During the transition, half of our SOC submission page was missing. This was eventually fixed yesterday. Review collected by and hosted on G2.com.

Show More

Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-12045350/official_response/edit)

Thank you for your feedback. We're glad to hear that the ease of use and the SOC submission webpage have been working well for your team, making it accessible even for those who aren't computer literate.

We understand the transition to the newer version hasn't gone as smoothly as expected, and the outstanding search issue after a month needs immediate resolution. Our team is continuously working to improve the system and address these technical challenges.

Please escalate this directly to your account manager for priority handling on the outstanding search issue. They can ensure you get the support needed to resolve this promptly.

We appreciate your honest feedback and your patience as we work through these improvements.

Kind regards,

The Ideagen Team

Current UserValidated ReviewerSource: Organic

 ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing")
AP

Verified User in Printing

Enterprise (\> 1000 emp.)

6/15/2023

"Improvement still needed"

2.5/5

What do you like best about Ideagen Quality Management?

The web app is great; it looks modern and is easy to use. The customer service has improved since last year. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

The web app does not have all the functionality of the desktop app, but the desktop app is outdated both in its functionality and the look and feel

Reporting is difficult to use, and the API set up is complicated.

Dates are is US format and cannot be changed

A Primary license is needed for simple functions that you'd expect a secondary license holder to be able to do for example, adding the costs of incidents (CA/PA's) which has resulted in us having to employ an admin person to complete this information on behalf of the teams.

Uploading files can be troublesome with certain file extension and file sizes. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Document control has been automated thanks to the software and we now have a purpose-built complaints management platform that we can use across our whole business. Review collected by and hosted on G2.com.

Show More

Response from Maria Aksiantsiuk of Ideagen Quality Management

[Editedit](https://www.g2.com/survey_responses/ideagen-quality-management-review-8219705/official_response/edit)

Thank you for your feedback and for taking the time to update your review. We're pleased to see the improvement in your experience and that our customer service has gotten better since your original review.

We've made significant progress since 2023, including resolving the API issues you mentioned and implementing many enhancements. Our recent releases have focused on web-desktop feature parity - we've added report emailing, PDF conversion, password protection, and improved file handling in the web client. The date format flexibility you requested is being addressed in our ongoing development.

We're excited to share that our upcoming Version 7.11 (April 2026) will specifically enhance CA/PA processes, which should streamline the workflows you mentioned. Many of our customers have found creative workarounds in the meantime, and your account manager can share some best practices. For the file upload challenges, our support team can help optimize your settings for specific file types.

Thank you for continuing to use Ideagen Quality Management as we evolve the solution.

Kind regards,

The Ideagen Team

[See how Ideagen Quality Management improved](https://iqm-pro.help.ideagen.com/hc/en-gb/p/support)

12/4/2025
Current UserValidated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

20 months

### Average Discount

6%

[
View More Pricing Information
](https://www.g2.com/products/ideagen-quality-management/pricing)

Ideagen Quality Management Comparisons

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##### 
##### Ideagen Quality Management Features

Nonconformance

Conformance Records

CAPA

Change Management

Quality system

Document Control

Analytics and Reports

Risk Management

Assessments

Inspection Management

Templates

Workflows

Corrective Actions

[
View More Features
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##### Categories on G2

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