I love how helpful the customer support team are. I've called numerous times as an admin and as soon as I describe what I want to do, the team are able to guide me through the set up. The way that the staff explain things to me, and follow up when needed are great. Review collected by and hosted on G2.com.

I wish that there were a few more features for me to utilise, and for a couple of the features that I do utilise, I would tweak a couple for everyday use. In saying that, our company uses the site for a very specific, somewhat niche purpose! Review collected by and hosted on G2.com.

For the most part, Ops Central is efficient and easy to use. It is quite intuitive for new users, and easy accessible for staff of all skill sets and experience. It has certainly improved our onboarding process, and makes policy management accessible and easy to update and stay on top of. Review collected by and hosted on G2.com.

I would like to see more customisable features, communication of development updates would also be ideal. Review collected by and hosted on G2.com.

Simple administration. Ease of use. Ease of deployment. Review collected by and hosted on G2.com.

Nothing significant. If I had to pick something, I would say the way the table of contents on the operations manuals resets itself to the top of the page once a selection is made, losing your position. Very annoying if you accidentally click on the wrong item, you then need to scroll all the way down to where you were again. If the table of contents could be located in its own frame, allowing for independent scrolling up and down independent of the procedures manual this would fix this. Review collected by and hosted on G2.com.

Op Central has been a game-changer for us. All our training and information in one place. It is easy to use, especially now that there is greater collective intelligence within the team. The support from Op Central is second to none. The Support team are amazing. Review collected by and hosted on G2.com.

Maintaining the system we have created. While many aspects are automated, with the system we have built there is quite a bit of background work that still needs doing. Review collected by and hosted on G2.com.

The best part about Ideagen Op Central is how intuitive and user friendly it is. It's fantastic to have a go-to place for everything our business requires. It was easily implemented within our space with great training and support from the Ideagen team. I have thoroughly enjoyed integrating it into my daily workflow. Review collected by and hosted on G2.com.

There have been nil issues found so far with Op Central. Review collected by and hosted on G2.com.

It is great for creating a location for all your resources. Easy to navigate. Review collected by and hosted on G2.com.

When you click on an email alert it takes you to a new window. Review collected by and hosted on G2.com.

It's great for day to day communication and the ability to house all of the documents required within franchising, training etc Review collected by and hosted on G2.com.

No downside! Like any product it just takes some time to get used to and utilise all of its features. Review collected by and hosted on G2.com.

We've been using Ops Central for over 5 years and it has consistently proven to be a great product. It's very user friendly and the customer support has been excellent. Any issues have either been solved in real time over phone or have been Review collected by and hosted on G2.com.

Some of the minor features our company uses, while functional are not being updated with new features. Review collected by and hosted on G2.com.

OpCentral has been really helpful refining the operations of our business, it allows all of our internal operations to be housed in one place. Review collected by and hosted on G2.com.

The notification system can get a bit overwhelming, especially when too many updates or tasks come through all at once. Review collected by and hosted on G2.com.

Op Central is a one stop shop for our communication, training and auditing for franchisees. It is incredibly useful and the Ai aspects are taking it to another level. The customer service is human and fantastic. The team at head office are always helpful and friendly. Review collected by and hosted on G2.com.

I think it has its limitations but like all good brands, sticking to what you do best is key and not trying to be everything to everyone. Review collected by and hosted on G2.com.