--- title: ID-Pal Reviews meta\_title: 'ID-Pal Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how ID-Pal works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 11 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- ### ID-Pal Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of ID-Pal, appreciating its simple setup and effective ID verification capabilities. [(3 mentions)](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1114005&qs=pros-and-cons#reviews) Users value the **efficiency** of ID-Pal, enjoying its streamlined identity verification that saves time and reduces errors. [(2 mentions)](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1938766&qs=pros-and-cons#reviews) Users praise the **ease of identity verification** with ID-Pal, fostering confidence in document authenticity and excellent support. [(2 mentions)](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1113915&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use platform** of ID-Pal, benefiting from modern identity verification solutions without extensive training. [(2 mentions)](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1990315&qs=pros-and-cons#reviews) Users value the **verification efficiency** of ID-Pal, appreciating its ease of use for multiple address verifications. [(2 mentions)](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1938759&qs=pros-and-cons#reviews) Users express concerns about the **uncertainty in address verification** , finding it frustrating and unpredictable during the process. [(1 mentions)](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1990310&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ID-Pal ##### 1. Ease of Use Users praise the **ease of use** of ID-Pal, appreciating its simple setup and effective ID verification capabilities. [ See 3 mentions ](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1114005&qs=pros-and-cons#reviews) See Related User Reviews ![Louise M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise M.") LM Louise M. Mid-Market (51-1000 emp.) 4.5/5 "Excellent ID Screening Platform - Customer Service Excellent" What do you like about ID-Pal? Easy to use platform that requires little to no training for reviewer or end-user. Excellent technology and Customer Support is excellent. ![Sarah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah S.") SS Sarah S. Small-Business (50 or fewer emp.) 5.0/5 "Great value, user friendly, easy to use Address verification software" What do you like about ID-Pal? The software is easy to set up and gives me confidence that the ID documents is real and not fake. Customer Service has been great every time i speak ##### 2. Efficiency Users value the **efficiency** of ID-Pal, enjoying its streamlined identity verification that saves time and reduces errors. [ See 2 mentions ](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1938766&qs=pros-and-cons#reviews) See Related User Reviews DC Diana C. Small-Business (50 or fewer emp.) 5.0/5 "A modern and secure solution for any business" What do you like about ID-Pal? Mostly I like the fact that it streamlines the identity verification process by leveraging advanced technology to reduce manual checks, saving time an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Fantastic App, great approach to security and privacy" What do you like about ID-Pal? 5 ⭐️ We implemented ID-Pal after finding out our previous supplier was sending our customers data off-shore for manual reviews. ID-Pal are the onl ##### 3. Identity Verification Users praise the **ease of identity verification** with ID-Pal, fostering confidence in document authenticity and excellent support. [ See 2 mentions ](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1113915&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah S.") SS Sarah S. Small-Business (50 or fewer emp.) 5.0/5 "Great value, user friendly, easy to use Address verification software" What do you like about ID-Pal? The software is easy to set up and gives me confidence that the ID documents is real and not fake. Customer Service has been great every time i speak JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Onboarding simplicity for client and provider" What do you like about ID-Pal? Modern companies should be working with modern solutions, ID-Pal brings identity and address verification into the modern era. ##### 4. Technology Solutions Users appreciate the **easy-to-use platform** of ID-Pal, benefiting from modern identity verification solutions without extensive training. [ See 2 mentions ](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1990315&qs=pros-and-cons#reviews) See Related User Reviews ![Louise M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise M.") LM Louise M. Mid-Market (51-1000 emp.) 4.5/5 "Excellent ID Screening Platform - Customer Service Excellent" What do you like about ID-Pal? Easy to use platform that requires little to no training for reviewer or end-user. Excellent technology and Customer Support is excellent. JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Onboarding simplicity for client and provider" What do you like about ID-Pal? Modern companies should be working with modern solutions, ID-Pal brings identity and address verification into the modern era. ##### 5. Verification Efficiency Users value the **verification efficiency** of ID-Pal, appreciating its ease of use for multiple address verifications. [ See 2 mentions ](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1938759&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Onboarding simplicity for client and provider" What do you like about ID-Pal? Modern companies should be working with modern solutions, ID-Pal brings identity and address verification into the modern era. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use - clients love it" What do you like about ID-Pal? how easy it is to use. the App and how it verifies mulitple address locations ### Top Cons or Disadvantages of ID-Pal ##### 1. ID Verification Users express concerns about the **uncertainty in address verification** , finding it frustrating and unpredictable during the process. [ See 1 mentions ](https://www.g2.com/products/id-pal/reviews?filters%5Bsentiment_snippet%5D=1990310&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Onboarding simplicity for client and provider" What do you dislike about ID-Pal? No guaranteed results reagrding address verification. It sometimes would be easier to get the client to provide certified wet due diligence buyt it is GW Graham W. CEO Small-Business (50 or fewer emp.) 7/28/2026 "Cutting-Edge Identity Verification Backed by a Fantastic, Supportive Team" 5/5 What do you like best about ID-Pal? ID Pal are progressive company, That Enable Finset Limited to Provide cutting edge Identity Verification and BioMetric Authentication to all of our stakeholders, whilst protecting our brand, and transparency ethos, They also have a fantastic team, that are supportive to back up their cutting edge tech, Review collected by and hosted on G2.com. What do you dislike about ID-Pal? In the 3 plus years of working together, there is nothing to dislike. # They have allowed us to create a bespoke journey for our customers, which has allowed us to speed up processes and profitability, Enhancing our teams output and performance Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? ID pal, Provide ID verifications, Biometric checking, Enhanced deeper dives in to customers via address look up Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Robert B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert B.") RB Robert B. Director Mid-Market (51-1000 emp.) 7/28/2026 "Simple, Best-in-Class Biometric Authentication for Fraud Prevention" 5/5 What do you like best about ID-Pal? So very simple to use as a tool to help with Fraud Prevention.i use predominantly to check docs passport driving licences Review collected by and hosted on G2.com. What do you dislike about ID-Pal? Nothing to dislike its best in class with regards to Biometric Authentication & Identity verification Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? ID fraud, AML and Compliance issues helping reduce time and effort, less friction and more accuracy in within better time frame Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/28/2026 "Client-Focused Team Providing ID Verification for Fraud Prevention" 5/5 What do you like best about ID-Pal? Great customer service. The solution offers a customer focused team that values its clients Review collected by and hosted on G2.com. What do you dislike about ID-Pal? As with any fraud prevention technology, nothing if fail proof and fraudsters continue to come up with ways to bypass systems in place. Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? IDPAL helps our organization improve efficiency with onboarding applicants. We also utilize the platform for fraud prevention, verifying members prior to authorizing high risk transactions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sarah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah S.") SS Sarah S. Head of Compliance Small-Business (50 or fewer emp.) 2/12/2025 "Great value, user friendly, easy to use Address verification software" 5/5 What do you like best about ID-Pal? The software is easy to set up and gives me confidence that the ID documents is real and not fake. Customer Service has been great every time i speak to them, either over teams or when they make an effort to talk to me at events i have attended. 100% recomend this to any business that requires any kind of ID Vertification. Review collected by and hosted on G2.com. What do you dislike about ID-Pal? There is nothing i really dislike about the software. Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? Clients no longer need to get an appropriate person to certifiy documents which makes it easier to onboard our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JH Jack H. Administrator Small-Business (50 or fewer emp.) 1/31/2025 "Onboarding simplicity for client and provider" 4.5/5 What do you like best about ID-Pal? Modern companies should be working with modern solutions, ID-Pal brings identity and address verification into the modern era. Review collected by and hosted on G2.com. What do you dislike about ID-Pal? No guaranteed results reagrding address verification. It sometimes would be easier to get the client to provide certified wet due diligence buyt it is difficult to know this until the client has gone through the verification process. Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? Simplifying the process for the client by time and cost. Better client experience = happy service provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Mid-Market (51-1000 emp.) 11/7/2024 "Fantastic App, great approach to security and privacy" 5/5 What do you like best about ID-Pal? 5 ⭐️ We implemented ID-Pal after finding out our previous supplier was sending our customers data off-shore for manual reviews. ID-Pal are the only company we came across that don’t access our customers data as they don’t use humans for review, a big win for us as we are heavily regulated across multiple markets. The process is really slick and it is easy to use. We are very happy. Review collected by and hosted on G2.com. What do you dislike about ID-Pal? Yet to come across any major cons but to be picky the capture experience in their app version is a better experience then the web version Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? We implemented ID-Pal after finding out our previous supplier was sending our customers data off-shore for manual reviews. ID-Pal are the only company we came across that don’t access our customers data as they don’t use humans for review, a big win for us as we are heavily regulated across multiple markets Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Louise M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise M.") LM Louise M. Anti-Money Laundering Manager Mid-Market (51-1000 emp.) 2/14/2025 "Excellent ID Screening Platform - Customer Service Excellent" 4.5/5 What do you like best about ID-Pal? Easy to use platform that requires little to no training for reviewer or end-user. Excellent technology and Customer Support is excellent. Review collected by and hosted on G2.com. What do you dislike about ID-Pal? Nothing to dislike it is an excellent system Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? Verifing Customer Identities, streamlining the process for customers so they do not need to provide certified copy documents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DC Diana C. Software Systems Administrator Small-Business (50 or fewer emp.) 11/13/2024 "A modern and secure solution for any business" 5/5 What do you like best about ID-Pal? Mostly I like the fact that it streamlines the identity verification process by leveraging advanced technology to reduce manual checks, saving time and minimizing human error. Review collected by and hosted on G2.com. What do you dislike about ID-Pal? I don't have something that I don't like. Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? Offers a smooth operation due to the integration and helps us oblige to the UK employment rules. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/23/2024 "Good so far!" 4.5/5 What do you like best about ID-Pal? Overall the option to choose which ID document types are allowed is very helpful. Good integration with Salesforce has simplified internal KYC alot. Review collected by and hosted on G2.com. What do you dislike about ID-Pal? Nothing at this time to report as negative Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? The option to only allow IDs that are required for our internal process and the integration with SF Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 1/21/2025 "Easy to use - clients love it" 5/5 What do you like best about ID-Pal? how easy it is to use. the App and how it verifies mulitple address locations Review collected by and hosted on G2.com. What do you dislike about ID-Pal? lack of space to write comments on reports Review collected by and hosted on G2.com. What problems is ID-Pal solving and how is that benefiting you? Collection of CDD Review collected by and hosted on G2.com. 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