--- title: ID.me Reviews meta_title: 'ID.me Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56 reviews by the users' company size, role or industry to find out how ID.me works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 56 scale: '5' date_modified: '2026-07-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # ID.me Reviews **Vendor:** ID.Me **Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) **Average Rating:** 4.6/5.0 **Total Reviews:** 56 ## About ID.me ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. ## ID.me Reviews ### 1. Great program. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about ID.me?** The ability to connect deeper with our consumers by offering them special discounts and rewards. **What do you dislike about ID.me?** Currently, we do not have the full integration into the system, so we don't have data insights. **What problems is ID.me solving and how is that benefiting you?** Allows us to better our omni-channel experience by offering our military and service member discount online. ### 2. id.me is excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about ID.me?** Ability to easily offer discounts to different segments of verified purchasers **What do you dislike about ID.me?** It is difficult to not be able to schedule discounts if there is an increase for a certain period of time, for a specific promotion. **What problems is ID.me solving and how is that benefiting you?** We are now able to offer discounts to our first responders, military, etc. This helps ease customer service and the promo codes that are sent out to our customers. ### 3. Weber.com/ID.me Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about ID.me?** Ease of integration and use, as well as the reach of the ID.me database **What do you dislike about ID.me?** We are internally limited when it comes to adding groups **What problems is ID.me solving and how is that benefiting you?** Allows us to provide discounts that align with our minimum advertised price policy ### 4. ID.me continues to innovate and integrate with Costco. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about ID.me?** ID.me has been flexible to adapt to Costco's IT constraints and timelines regarding iFrame integration. **What do you dislike about ID.me?** Costco is not able to fully utilize a full integration solution. **What problems is ID.me solving and how is that benefiting you?** Introducing promo code fulfillment and iFrame integration. ### 5. Great offers and discounts! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about ID.me?** They have a helpful and responsive team! **What do you dislike about ID.me?** Cost of the verification tool compared to competitors **What problems is ID.me solving and how is that benefiting you?** Reaching affinity segments for my clients. Creates loyalty among those affinities ### 6. ID.me Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about ID.me?** ID.me is a website that a lot of companies are using to identify certain individuals. It is a great tool that was invented to make sure that person is who they are. **What do you dislike about ID.me?** I like everything about that program. I don't dislike anything. **Recommendations to others considering ID.me:** Great program to identify individuals. **What problems is ID.me solving and how is that benefiting you?** The problem we are solving with ID.me is that we are identifying individuals for who they are. No false identity. ## ID.me Discussions - [Is ID.me legit and safe?](https://www.g2.com/discussions/is-id-me-legit-and-safe) - 1 comment - [View ID.me pricing details and edition comparison](https://www.g2.com/products/id-me/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+16%3A40%3A06+-0500&secure%5Bsession_id%5D=a635c5b0-1882-4cea-b128-e47b19f23024&secure%5Btoken%5D=054cde4d9d26bda13dc4151398f1bb521b59719c19eff52ecba09bcea1b51067&format=llm_user) ## ID.me Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Access Control Types** - Remote Access - Supports BYOD users **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Administration** - Password Policy Enforcement - Ease of connecting applications - Self Service Password Administration **Detection** - Fraud Detection - Real-Time Monitoring **Implementation** - Easy Setup **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Third Party Web Services support **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation ## Top ID.me Alternatives - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews) - [SheerID](https://www.g2.com/products/sheerid/reviews) - 4.3/5.0 (122 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,058 reviews)