Users report that ID.me excels in its "Quality of Support," with a score of 9.3, indicating that users find the support team responsive and helpful, while GOVX ID has a slightly lower score of 8.8 in this area.
Reviewers mention that GOVX ID offers a superior "Ease of Setup" with a score of 9.3 compared to ID.me's 8.2, making it a more user-friendly option for those looking to implement quickly.
G2 users highlight that ID.me has a robust "Product Direction" score of 9.4, suggesting that users feel confident in the product's future development, whereas GOVX ID received a perfect score of 10.0, indicating exceptional user satisfaction in this area.
Users on G2 report that ID.me provides a wider range of "Authentication Options," including support for various multi-factor authentication methods, while GOVX ID focuses more on basic authentication features, which may limit flexibility for some users.
Reviewers mention that ID.me's "Fraud Detection" capabilities are highly regarded, with users appreciating features like real-time monitoring, while GOVX ID's fraud detection features are considered less comprehensive.
Users say that both products support "Multi-Device Sync," but ID.me is noted for its seamless integration across devices, enhancing user experience, while GOVX ID's performance in this area is seen as adequate but not as robust.
ID.me is legit and safe. Our secure digital identity network has over 98 million users with over 145,000 new people joining daily, as well as partnerships...Read more
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