IBM QRadar SOAR Reviews & Product Details

The ability to custom code the interface any way we like, we are able to create effective tasks, intake is good. The ability to plugin to our primary intakes such as splunk. The ability to automate process and procedures with Phantom integration. Although intensive to setup, it is highly customizable. API integration with other products and good reporting will allow us to achieve our goals. Review collected by and hosted on G2.com.

There does not appear to be any way of changing some of the default fields. The task based system is ok, but we would like the ability to create custom frames, that when clicked, would allow an analyst to move on in the task list. The interface can be very overwhelming for a junior analyst, even when we strip out a lot of content. Review collected by and hosted on G2.com.

I have used a lot of incident response platform tools over the years called Consumer call management and many more, but this one has infrastructure integration with directory, endpoint, and network controls and also easy collaboration of email and web forms which makes it stand out and I could drill down by incident timeline status and type order and also dashboard reports which is quite easier. Review collected by and hosted on G2.com.

Sometimes the incident escalation ticket requests and follow-ups are out of sync and threat intelligence for DDOS attacks are not perfect since they don't track them ideally step by step and I have to redefine the process to find them. Review collected by and hosted on G2.com.

Easy to navigate, no experience needed! Review collected by and hosted on G2.com.

Nothing that I can think of it’s a very well rounded project. Review collected by and hosted on G2.com.

I had been using this product for my time for a longer time duration and I got to say that it has got whatever we need and in terms of preparation, eradication, recovery and also ensuring that no threat remains and bringing them back into the production environment, this is vital and every time the incident documentation is perfectly updated in the portal and I can just prepare my team for potential incidents. Review collected by and hosted on G2.com.

Sometimes it takes a lot of time to get back the damaged systems back into the fully functional mode and it's a long-tiresome cumbersome process and cannot be done in a single step and has to be charted one step at a time and also to improve future response effects we need to limit the number of requests, and also it takes a lot of time notifying about the plan to stakeholders. Review collected by and hosted on G2.com.

It makes integration very easy with real time dashboard. Review collected by and hosted on G2.com.

There nothing that I dislike about this system. Review collected by and hosted on G2.com.

Its functionality is great! Lots of functions are powerful and very great. The true ideas behind those functions are really awesome and helpful a lot for our use at our company. Review collected by and hosted on G2.com.

The interface no really is convenient. But can be significantly improved. The ease of use is critical for its future use. I really think since its functionality is a lot, they should provide better technical support to lower the learning curve. This will be important for its growth in near future. The GUI really sometimes is confusing and just not really response. But can be better a lot hopefully. Review collected by and hosted on G2.com.

Cloud Integrated, Backup protection, BCP, Data center services Review collected by and hosted on G2.com.

Maintenance, Expensive, lot of steps involved in system recovery. Review collected by and hosted on G2.com.

The capability of orchestrating and automating incident response processes Review collected by and hosted on G2.com.

would be better if integration is simplified and optimized as other tools like sniffer network incidents can integrate to IBM Resilient tool Review collected by and hosted on G2.com.

Easy to navigate when I am in a pinch. Review collected by and hosted on G2.com.

Slow response time when I have customers waiting on a response. Review collected by and hosted on G2.com.