IBM Cloud Pak for Business Automation Reviews & Product Details

IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, each designed to automate work and accelerate the growth of your business. It simplifies complex multi-step workflows, manual tasks, decision-making, data extraction, record management, document governance and compliance, and more. You can start your digital transformation journey by applying robotic process automation (RPA) to free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations. Security-rich environments bring trust and transparency to multi-party workflows, all of which can be tailored and integrated with your existing investments. Using this complete intelligent automation solution, clients are transforming fragile and disparate workflows—achieving 97% straight-through processing—to stay competitive and deliver more efficient and satisfying customer and employee experiences while reducing operational costs.

Seller

IBM

Discussions

IBM Cloud Pak for Business Automation Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Lauren Anderson

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Top-Rated Alternatives

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User Insights

Average based on 39 real user reviews.

Perceived Cost

$$$$$

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/10/2022

"Experience and Update"

5/5

What do you like best about IBM Cloud Pak for Business Automation?

Complete integrated solutions are ground Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

breaking and ut helps more to concentrate on the application secure and deployment ito the cloud without the concern of security and scaling, also the integration and network automation Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

6/13/2022

"A Differentiated Approach to Business Automation"

4/5

What do you like best about IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation is a well-designed integrated module of services and is very intuitive and easy to use. We integrated Process Mining along with it and got good insights over process efficiency. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

Unlike the other players in the automation space, IBM Cloud Pak for Automation is use case limited and needs improvement to address complex processes specifically in the BFSI segment. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

7/7/2022

"IBM Cloud Pak for Business Automation"

4.5/5

What do you like best about IBM Cloud Pak for Business Automation?

What was most helpful for me utilizing IBM Cloud Pak for Business Automation was the ease in which the tool allowed me to integrate software components in an efficient manner. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

The built-in workflows could be expanded and provide more options. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Cloud Pak for Business Automation:

Definitely worth checking into and doing your due diligence to see if this product is the right fit for your organization. Review collected by and hosted on G2.com.

What problems is IBM Cloud Pak for Business Automation solving and how is that benefiting you?

More training/coaching opportunities. Review collected by and hosted on G2.com.

Crystal O.

Marketing Manager

Mid-Market (51-1000 emp.)

4/12/2022

"includes everything you need and easy to use!"

4/5

What do you like best about IBM Cloud Pak for Business Automation?

How it includes everything I need and the subscription is easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

Too many features to choose from gets confusing. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Cloud Pak for Business Automation:

don't have to look further they have all you need Review collected by and hosted on G2.com.

What problems is IBM Cloud Pak for Business Automation solving and how is that benefiting you?

It was hard to get everyone in the organization on the same page, and IBM Cloud Pak makes this easy to do. Review collected by and hosted on G2.com.

Johnny L.

Solution Consultant

Mid-Market (51-1000 emp.)

3/14/2022

"Good To build up your automation process"

5/5

What do you like best about IBM Cloud Pak for Business Automation?

The automation part and also the pod autoscaler with the mind map between each services Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

Not support much on integrating with other vendors Review collected by and hosted on G2.com.

Recommendations to others considering IBM Cloud Pak for Business Automation:

If they are using BPM on-prem, they should consider moving to IBM Cloudpak Review collected by and hosted on G2.com.

What problems is IBM Cloud Pak for Business Automation solving and how is that benefiting you?

Business current process of the company and also improving productivity with Business Automation Review collected by and hosted on G2.com.

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

6/15/2022

"IBM Cloud Pak Review"

4/5

What do you like best about IBM Cloud Pak for Business Automation?

It's Scalable, efficient, consistent and extract information. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

The interface is minimalist and not very user-friendly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

6/16/2022

"Review for IBM Cloud Pak"

3.5/5

What do you like best about IBM Cloud Pak for Business Automation?

All solution for complex cloud environment. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

Its free account is not very feasible. Review collected by and hosted on G2.com.

Verified User in Program Development

Enterprise (> 1000 emp.)

6/17/2022

"Review of IBM Cloud Pak"

4.5/5

What do you like best about IBM Cloud Pak for Business Automation?

It's the best AI-powered software that can help organizations build. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

It can't manage on different users with different roles. Review collected by and hosted on G2.com.

Kamal Kishor S.

Software Project Manager

Enterprise (> 1000 emp.)

8/6/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"An excellent "all in one" package for business automation solution"

5/5

What do you like best about IBM Cloud Pak for Business Automation?

It's an integrated software package built for hybrid cloud environment. It's very robust and scalable software. Review collected by and hosted on G2.com.

What do you dislike about IBM Cloud Pak for Business Automation?

Data capture (OCR) capabilities seem to lack behind its peers in terms of functionality. Review collected by and hosted on G2.com.