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IBM BlueworksLive

IBM BlueworksLive

4.5
(27)
Optimized for quick response

IBM Blueworks Live is a business process modeling tool that lets you discover, map and document your processes. The cloud-based environment allows for effective collaboration in a way that is structured and usable by anyone in your company.

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IBM BlueworksLive Reviews

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Showing 27 IBM BlueworksLive reviews
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IBM BlueworksLive review by Anshumali Taru M.
Anshumali Taru M.
Validated Reviewer
Verified Current User
Review Source
content

"user interface "

What do you like best?

Auto align and various additions of parallel, inclusive, exclusive gateways

What do you dislike?

1.One cannot actually moves boxes to make it more presentable, when it comes to complex process, it just make it very complex for any one to understand

2.Colour of coding of the lines also should be available

3.should be able to customize the look and feel of the map (from color coding to box placement)

4. when a box is connected to multiple boxes and if one tends to delete then the entire face of process maps suddenly and it gets out of hand at times to adjust the boxes. ideally the lines should look to reconnect to next box as per sequence, rather they should stay there and let the user create a another box and draw back these lines to the new replaced box

5. Also, should have a option to replace the shape with any other type of activity, rather creating a new box and then aligning all the lines

Recommendations to others considering the product

NA

What business problems are you solving with the product? What benefits have you realized?

None, as if now. Only using to map the activity

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IBM BlueworksLive review by Stacie K.
Stacie K.
Validated Reviewer
Review Source
content

"BlueworksLive Rocks!"

What do you like best?

I like that the process in BWL is one thing, and can hold a variety of information, but that it's all connected. I also like the ease of which you can start a new process, especially if you are in a meeting or brainstorming session.

What do you dislike?

The glossary still feels a bit convoluted, as in I think you have multiple terms for inputs, stakeholders, etc. It has been a while since I've looked at it, but last I looked it still doesn't seem to be all that useful. I would love to be able to use it as a glossary for my process, but also share terms across all processes.

Recommendations to others considering the product

If you are using Visio to model processes, save yourself and start using BlueworksLive... you'll never turn back once you do. You can model processes, quickly, share them easily, and diagram decisions as well.

What business problems are you solving with the product? What benefits have you realized?

BWL is allowing for process discovery, documentation, and helps my team to lay the foundation for improvements and/or automation. It's easy to share, export and modify.

What Business Process Management solution do you use?

Thanks for letting us know!
IBM BlueworksLive review by stephan j.
stephan j.
Validated Reviewer
Review Source
content

"Mapping your process"

What do you like best?

The blueworks live platform provides clean and clear user interface that makes it more accessible and immediately valuable to a greater cross section of users. The ability to collaborate around process is especially valuable where most processes are at their most valuable between many different functions in a business

What do you dislike?

I would like to see better intergrations with BPM On cloud platform, the inability slows down the potential to start exploiting the process you have defined, where it to it could provide a lighter weight more accessible participation for the wider organisation at large. The licenscing between both on cloud bpm and blueworks live also proves slighty problematic and could be more responsive and proactive for customers to get up and running

Recommendations to others considering the product

Good and functional process mapping software with useful trial periods.

What business problems are you solving with the product? What benefits have you realized?

We are mapping the entire building design process such that we can establish a common process base and drive continuous improvement, instantiation also allows us to understand what we have delivered

IBM BlueworksLive review by Roderick N.
Roderick N.
Validated Reviewer
Verified Current User
Review Source
content

"Blueworks Live Experience"

What do you like best?

With Blueworks Live it is like you are in another dimension. Both your logical and creative mind are working in harmony creating a beautiful process flow. Unlike before your focus is divided on aligning the elements of the chart.

What do you dislike?

The process blueprint when exported to a Word File doesn't include the Discovery Map

Recommendations to others considering the product

Highly Recommended especially for those who are documenting their As-Is process

What business problems are you solving with the product? What benefits have you realized?

In my new assignment, the processes are not documented. By capturing the thoughts of one person and compare it with the thoughts of another person doing the job, you will end up both collaborating together and propose a better ' To-Be' process.

IBM BlueworksLive review by Consultant
Consultant
Validated Reviewer
Review Source
content

"Process Modeling in the Cloud"

What do you like best?

When faced with the challenge of documenting business processes within your organization, the most common issues you will encounter are a lack of easy collaboration and lack of standardization. Blueworks Live solves both of these challenges. Gone are the days of sending emails labeled SalesProces_Fall_evanEdit_v3.vsd. Instead Blueworks live provides an online collaborative enviroment where process owners can document their processes with a realtime reflection of changes. Business users from around the world can work on the same processes with virtually no lag. From a standardization perspective, Blueworks Live enforces BPMN 2.0, so not only will all of your processes look the same, they'll be ready for import into your favorite RPA or Workflow engine. For nomenclature, every tagged attribue to a process item is searchable, mergable and reportable. Meaning if one group calls it Sales Team, another just Sales, you've got a centralized way to correct those differences as well as an easy interface to report on the different activities the Sales team performs

What do you dislike?

Blueworks was designed for easy use and adoption, so there's a little bit of a gap when it comes to the version control. It has it, but doesn't make it easy to have approvers for new versions of a process.

What business problems are you solving with the product? What benefits have you realized?

Blueworks live has made it easy for our clients to document the processes that they have, and quickly turn them into Workflow based applications. Going from modeling to production in as little as 3 months.

IBM BlueworksLive review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Verified Current User
Review Source
content

"Blueworks Live For Flows, as an end user"

What do you like best?

As an end user, I use BwL to review process flow diagrams created by my Process Leads. I like the following things about BwL:

-Easy to use and navigate

-Complex flows with multiple swimlanes and it can link to other processes

-Allow adding comments to the flow diagram and create your own legends

-Ability to zoom in and out (useful for large process maps with many swimlanes)

-Track activities and changes for each process

-Ability to see many different attributes related to a process

What do you dislike?

-I find it hard to use / buggy on Chome or firefox

-navigating to different processes can be troublesome sometimes

Recommendations to others considering the product

Compare this product to other common process tools such as LucidChart, Capterra and MS Visio

What business problems are you solving with the product? What benefits have you realized?

Understanding complex processes and business flows

IBM BlueworksLive review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"Director Process & Solutions"

What do you like best?

Ease of use and adoption, features for creating and managing process blue prints.

What do you dislike?

lack of process modeling and simulation capability for performing analysis on process within the tool. Lack of various templates/formats for documenting different types of processes - for example, customer journey map template.

Recommendations to others considering the product

Think through your governance and operational model prior to deploying.

What business problems are you solving with the product? What benefits have you realized?

Documenting core business processes for knowledge transfer/onboarding, Robotic Process Automation, Continuous Improvement initiatives, and major technology automation/transformation initiatives. Leveraging blueworks features to baseline current state and measure future state impact/value post improvement/transformation, and to ultimately create an enterprise repository for managing linkages across business processes, systems, apps, policies, people to enable rapid and ongoing transformation as the business scales.

IBM BlueworksLive review by Viji E.
Viji E.
Validated Reviewer
Review Source
content

"Blueworks live provides a collaborative platform for our business users to document their processes"

What do you like best?

Ability to model the current and future state business processes

What do you dislike?

From what I saw, there isn't an intuitive way for users to pull down the processes they modeled into Business Process Designer to make it into an executable.

Recommendations to others considering the product

Great tool for collaboration around business process envisioning

What business problems are you solving with the product? What benefits have you realized?

Discovering and documenting current and future state business processes. Ability to get a documented view of processes that are naturally buried either in people's heads or in convoluted system processes.

IBM BlueworksLive review by Chetna T.
Chetna T.
Validated Reviewer
Review Source
content

"Awesome Process Workflow Management Tool"

What do you like best?

The agility with which the SW identifies the processes, actors, tasks and various activity swimlanes, and creates a workflow that can be seen by everyone in organization, and managed almost synchronously

What do you dislike?

Nothing to dislike - its a nice tool that can be adapted organization wise as a central business process flow management repository

What business problems are you solving with the product? What benefits have you realized?

Have Order to Cash, and various other end to end processes documented, and available for overall enterprise wise use

IBM BlueworksLive review by Brandon W.
Brandon W.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Robust Process Mapping "

What do you like best?

BlueWorksLive allows new hires to to quickly understand a business proces that allows productivity within a short span of time. Interns are productive in days and not weeks.

What do you dislike?

At one point, team members were comparing viewing capabilities. Viewer packs should come with smaller packages at the start.

Recommendations to others considering the product

I highly recommend BlueworksLive for process mapping.

What business problems are you solving with the product? What benefits have you realized?

Complex processes can be mapped and converted to BPM/BAW applications.

IBM BlueworksLive review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Business process management implementation"

What do you like best?

Very user friendly and allowed us to model all of our operational processes in a fast accurate manner. We are now looking at adding on capabilities to explore automation and process performance monitoring.

What do you dislike?

So far in has met our expectations.

No real add ons come with the product, but it has a lot of capabilities that can be added on

What business problems are you solving with the product? What benefits have you realized?

First goal was to get an end to end view of our processes, a single truth version that we can share to standardize. After standardization we are moving on to process improvement. Benefits will be tangible by end of 2019

IBM BlueworksLive review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A great platform to map, measure, process and derive Business Models and achieve desired results."

What do you like best?

The ease of using the maps & upload documentations.

What do you dislike?

Would prefer to avoid overlapping lines.

Recommendations to others considering the product

A very helpful tool to identify waste (Duplication, FTE and Resources). Also, enables you to streamline the over-all functions with the business module. I would recommend any one and everyone in all businesses to embrace this tool, which would help in more ways than one would know.

What business problems are you solving with the product? What benefits have you realized?

We are using the Blueworks Live functionality in our Airline's overall Commercial and Operational areas to map processes. Through these processes, it has helped us identify waste (Duplication, FTE and Resources). Also, enabled us to streamline the over-all functions with the business. As it has multiple

IBM BlueworksLive review by Stephen C.
Stephen C.
Validated Reviewer
Review Source
content

"BPM is better than Vizio"

What do you like best?

Starting from VIzio and going to BLueworks makes documenting and collaborating much easier

What do you dislike?

I have problems remembering all the different functions to use and the structure but I'm learning

What business problems are you solving with the product? What benefits have you realized?

Documenting all the operations process

IBM BlueworksLive review by User
User
Validated Reviewer
Review Source
content

"Makes it easy to share work processes"

What do you like best?

Sharing processes across multiple teams is easy. We saved time by reusing the existing content developed by team members

What do you dislike?

The product itself isn't intuitive for users who are not familar

What business problems are you solving with the product? What benefits have you realized?

We used it to map our for a specific set of clients based on net worth. In specific their processes of interacting with banks. It was used to establish a new team that was serviving only this client base

IBM BlueworksLive review by Shahid N.
Shahid N.
Validated Reviewer
Review Source
content

"Process Modeling on Cloud"

What do you like best?

Easy to use for process modeling on cloud without installing anything on the machine. Discovery made it easy. N/AN/AN/AN/AN/AN/AN/AN/AN/A

What do you dislike?

Difficult to use to update process flow. N/A N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A

What business problems are you solving with the product? What benefits have you realized?

Process Discovery

IBM BlueworksLive review by Dmitriy K.
Dmitriy K.
Validated Reviewer
Review Source
content

"BWL at Humana"

What do you like best?

Collaboration between business and IT designing buiness processes

On Cloud

What do you dislike?

Editor licence cost.

No way to importa changes from BPD into BWL

What business problems are you solving with the product? What benefits have you realized?

Collaborative business procerss design

IBM BlueworksLive review by Consultant
Consultant
Validated Reviewer
Review Source
content

"Easy to use and a great starting point"

What do you like best?

It is very easy to setup and a perfect starting point to do the business analysis in a project.

What do you dislike?

Sometimes it is kind of intransparent. All the space and projects and libraries. A easy search mechanism could be helpful.

What business problems are you solving with the product? What benefits have you realized?

We use it for process discovery in knowledge driven projects such like credit management. Benefit is the ease of use for an analyst.

IBM BlueworksLive review by lejla s.
lejla s.
Validated Reviewer
Review Source
content

"Blueworks review"

What do you like best?

The collabration capabilities are easy to work with

What do you dislike?

it is difficult to add additional users to the same space

What business problems are you solving with the product? What benefits have you realized?

collaboration

IBM BlueworksLive review by User
User
Validated Reviewer
Review Source
content

"Blueworks Live is a very easy tool to use"

What do you like best?

Easy to use, Collaborative capability, no IT person required :-)

What do you dislike?

Nothing yet. Still learning more on it's capability. Ask me in 6 months...

What business problems are you solving with the product? What benefits have you realized?

We don't have a good, upto date, trustworthy document of our processes and Blueworks give us this capability to update our processes quickly and with collaboration with other process owners.

IBM BlueworksLive review by Executive Sponsor in Mining & Metals
Executive Sponsor in Mining & Metals
Validated Reviewer
Review Source
content

"Utilization of BlueworksLive"

What do you like best?

It’s coming as a cloud platform. Very user friendly and deep levels of details.

What do you dislike?

Licenses cost are expensive. Reporting and analytics capabilities need to be improved.

What business problems are you solving with the product? What benefits have you realized?

Documenting business processes and providing holistic views of the overall business architecture.

IBM BlueworksLive review by Administrator
Administrator
Validated Reviewer
Review Source
content

"BWL "

What do you like best?

1) easy to create process based activity diagrams

2) can be exported to BPD

What do you dislike?

1) does not fully support BPMN

2) does not fully support DMN

What business problems are you solving with the product? What benefits have you realized?

Process discovery and Rules Discovery from Legacy systems

IBM BlueworksLive review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Solid cloud modelling software"

What do you like best?

cloud based and accessible via browser without stuff to install

What do you dislike?

nothing as such. it would be better if roles could be integrated with our corporate ldap

What business problems are you solving with the product? What benefits have you realized?

Modelling the business proceses we use

IBM BlueworksLive review by User
User
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Excelent tool for process map"

What do you like best?

Its, simple, roubust, powerful and permit do maped of business process

What do you dislike?

The BWL is not know for the market in Mexico

What business problems are you solving with the product? What benefits have you realized?

Mapping of business process for the pricipal process in the enterprise

IBM BlueworksLive review by User
User
Validated Reviewer
Review Source
content

"Amazing BlueWorks "

What do you like best?

Ease of use with a user friendly UI and process automation documentation and simulation tools

What do you dislike?

Nothing in particular as we had amazing results using the product

What business problems are you solving with the product? What benefits have you realized?

Workflow and business process documentation

IBM BlueworksLive review by User
User
Validated Reviewer
Review Source
content

"Blueworks Live Rocks"

What do you like best?

It is easy to use and very intuitive....

What do you dislike?

Did not have direct export to IBM ODM...

What business problems are you solving with the product? What benefits have you realized?

We used this product to effectively communicate expectations on a multi-organization project

IBM BlueworksLive review by Internal Consultant in Banking
Internal Consultant in Banking
Validated Reviewer
Review Source
content

"BWL is a great tool for documenting business processes"

What do you like best?

It generates the swim lanes for you and it’s easy to use

What do you dislike?

I do not dislike anything about blueworks live

What business problems are you solving with the product? What benefits have you realized?

Creates a repository of enterprise process models

IBM BlueworksLive review by Administrator
Administrator
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great for business process modelling"

What do you like best?

Very easy to use and understand..

Very collabrative

What do you dislike?

Nothing that I like about this product.

Its a great product

What business problems are you solving with the product? What benefits have you realized?

Business Processes

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