# iAdvize Reviews **Vendor:** iAdvize **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.7/5.0 **Total Reviews:** 30 ## About iAdvize iAdvize is an AI Shopping Assistant designed to turn more shoppers into customers by delivering sales-first AI that knows when and how to sell. Unlike traditional chatbots built for support, our platform is purpose-built for e-commerce conversion—removing buying blockers, answering critical pre-purchase questions, and guiding shoppers confidently toward checkout. At the heart of iAdvize is a proactive, brand-aligned AI that engages shoppers at the moments that matter most. Whether they're navigating a complex catalog on a product listing page, hesitating on a product detail page, or stalling at checkout, the AI Shopping Assistant surfaces personalized recommendations, instant answers, and seamless add-to-cart flows—all within a branded conversational experience. iAdvize powers digital conversations for more than 350 brands, generating over $1 billion in annual online revenue. We've analyzed millions of shopper interactions across every touchpoint and used those insights to build a platform that adapts to your tone of voice, reflects your brand identity, and continuously improves based on real performance data. Our AI Designer gives you complete control: upload your product catalog, configure tone and behavior, and create custom workflows without touching code. The Campaign Manager lets you deploy strategically—targeting by page type, traffic source, or shopper behavior to trigger the right engagement at the right time. And with Shopper Insights, you get full transparency into how every AI interaction impacts your KPIs, from engagement rates to conversion lift and average order value. Built with a dedicated Shopify integration for plug-and-play deployment, iAdvize is also e-commerce platform agnostic—integrating seamlessly with any storefront. Non-technical teams can configure, test, and optimize without developer resources, enabling fast experimentation and measurable impact. From proactive engagement widgets and smart product discovery to cross-sell recommendations and checkout support, iAdvize delivers the speed and clarity shoppers need to move from browsing to buying—with confidence. ## iAdvize Pros & Cons **What users like:** - Users value the **engagement and support** from iAdvize, enhancing their integration experience and boosting sales. (5 reviews) - Users value the **strong customer engagement** capabilities of iAdvize, enhancing interactions and driving significant results. (3 reviews) - Users praise the **exceptional customer support** from iAdvize, highlighting their commitment to success and proactive guidance. (3 reviews) - Users appreciate the **ease of use** of iAdvize, finding the platform intuitive and user-friendly for customer engagement. (3 reviews) - Users highlight the **exceptional engagement** from iAdvize, enhancing customer interaction and driving impressive results. (3 reviews) - Business Growth (2 reviews) - Users praise the **easy implementation** of iAdvize, complemented by excellent support and an intuitive interface. (2 reviews) - Efficiency (2 reviews) - Features (2 reviews) - Implementation Ease (2 reviews) **What users dislike:** - Users find it **inconvenient** that iAdvize messaging conversations don't integrate with Microsoft Teams, affecting their workflow. (1 reviews) - Users find the **connectivity issues** inconvenient as messaging conversations can't integrate with Microsoft Teams. (1 reviews) - Users find that iAdvize has **missing features** which affect the overall experience and reporting capabilities. (1 reviews) - Users find the **inadequate reporting** capabilities of iAdvize limits actionable insights and affects their overall experience. (1 reviews) - Users are frustrated by **integration issues** , particularly the lack of connection between iAdvize and Microsoft Teams. (1 reviews) - Lack of Integrations (1 reviews) - Users note **limitations** in iAdvize but appreciate the team's responsiveness to implement improvements promptly. (1 reviews) - Users find the **limited features** of iAdvize hinder the overall experience and clarity in customer interactions. (1 reviews) - Limited Integration (1 reviews) - Users find **missing features** in iAdvize, such as limited reporting and vague transfer notifications, affecting their experience. (1 reviews) ## iAdvize Reviews ### 1. iAdvize Boosts Product Discovery and Conversational Commerce on LG.com **Rating:** 4.5/5.0 stars **Reviewed by:** Girish J. | P&L Owner - Category Management - Core Food, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about iAdvize?** The iAdvize solution package has been a strong addition to the LG.com experience. It guides our customers through product discovery, helps shoppers navigate a complex purchases, and contributes directly to engagement into conversational commerce and revenue. The team behind it has also been a true partner when integrating and innovating: responsive, proactive, and invested in our success. **What do you dislike about iAdvize?** They aren't inexpensive, so there is that. Fortunately they were able to work with us a bit on pricing, so it was mitigated. Also, we wanted some broader AI in UX capabilities, for example in search, and we would have liked that to be ready a bit earlier in the product roadmap. And lastly, while they are working on this, they don't integrate into some of other platforms as well as we would have liked out-of-the-box, but this was addressed through some custom work. **What problems is iAdvize solving and how is that benefiting you?** iAdvize helps us scale conversational support and product discovery at the volume LG.com requires. The AI Shopping Assistant handles routine product questions 24/7, surfaces relevant products on PLPs to guide shoppers toward the right purchase, and creates a more personalized experience across our consumer electronics catalog. The result has been stronger engagement and a more efficient path to purchase ### 2. Innovative Chatbot That Cuts Inquiries and Streamlines Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer G. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about iAdvize?** iAdvize is always innovating and coming to the table with new offerings and development. We have many people interfacing with the chatbot and it has certainly helped mitigate the number of customer service inquiries that we have to personally reply to. **What do you dislike about iAdvize?** It would be nice to get monthly reports from iAdvize to distill analytics and metrics from the use of this tool. **What problems is iAdvize solving and how is that benefiting you?** The chatbot replies to many inquiries that saves our small team valuable time. ### 3. A solid solution for AI agent chat **Rating:** 4.5/5.0 stars **Reviewed by:** Doug W. | Sr. Director of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about iAdvize?** Easy setup. Responsive to our unique dev requests. Analytics are useful. **What do you dislike about iAdvize?** I wish we could have added AI questions for model pages but it was more of an issue with how we prepare the product feed. **What problems is iAdvize solving and how is that benefiting you?** We don’t have live chat agents. This solution allows shoppers to view relevant questions or ask their own on the product page ### 4. Seamless Integration with iAdvize **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Product Owner, B2C Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about iAdvize?** The iAdvize team was very engaged from kick-off to implementation and beyond. Our solution architects said it was one of the best integrations we have ever undergone. Only being in production now for a few months, we are already seeing the decreased call volume and increased sales. Would recommend. The interface is very user friendly. **What do you dislike about iAdvize?** iAdvize listens to any limitations and is quick to work with their product teams to implement quickly. The tools are constantly evolving. **What problems is iAdvize solving and how is that benefiting you?** iAdvize is helping our business answer customer questions in real time and hand off to an agent when it makes sense. Additionally, we have seen a decrease in call volume allowing our agents to focus on more strategic and sales opportunities. We are also able to answer very specific product related questions on the PDPs. ### 5. Tool adopted 100% by the team! **Rating:** 5.0/5.0 stars **Reviewed by:** Irina H. | Responsable Relation Clients Europe B2C, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iAdvize?** We use iAdvize daily and our team loves it! The interface is intuitive, the speed of exchanges is a real asset, and discussions easily shift from one advisor to another without losing context. The ability to manage both synchronous (real-time) and asynchronous (the client returns later) conversations is a real advantage, especially for adapting to clients' availability. This allows us to maintain the connection, even when they are no longer online. The routing rules are effective, the statistics are clear, and iAdvize support is always responsive when needed. In summary: a reliable, smooth tool, perfectly suited to our organization. **What do you dislike about iAdvize?** Nothing to report, the platform perfectly meets our needs. **What problems is iAdvize solving and how is that benefiting you?** iAdvize allows us to efficiently manage conversations with our customers online, whether in real-time (synchronous chat) or delayed (asynchronous). This significantly improves our responsiveness and the quality of our customer service. ### 6. Huge delegation! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about iAdvize?** iAdvize has allowed me to deload my customer service team with the majority of website conversations with customers. Monitoring the conversations, iAdvize does an amazing job answering technical and detailed questions that our customers ask and has a very strong conversion rate which makes the service fee a drop in the bucket. **What do you dislike about iAdvize?** I have not experienced anything that i dislike about iAdvize at this point, we are about 6 weeks in and have nothing but positive to share. **What problems is iAdvize solving and how is that benefiting you?** General questions that customers will ask about our product line, often the same questions which are answered throughout the website but are overlooked. Also solves more technical questions which it is able to answer based off the knowledge base we loaded into it. ### 7. iAdvize - premium commercial AI tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about iAdvize?** iAdvize has been a great partner in helping us elevate our customer engagement. The platform is easy to configure and implement, and our operational teams find it intuitive to use. What truly makes the difference is the exceptional support from the CSM team—they’re deeply committed to our success, constantly challenging us and helping us aim higher. Their proactive guidance ensures we stay focused on delivering a standout experience and reaching our ambitious goals together. A tool that constantly develops and constantly evolve and innovate. The new engagement formats are truly premium. **What do you dislike about iAdvize?** I think there are some features missing in iAdvize that impact the overall experience. For example, there’s no proper queue system when transferring to an agent—consumers only receive a message saying someone will reply within a few minutes or hours, which can feel vague and unstructured. Additionally, some reporting capabilities are limited. While more detailed insights are available in the back office via the CSM, they sometimes lack the granularity we need. **What problems is iAdvize solving and how is that benefiting you?** Convert consumers end of sales funnel ### 8. IAdvize - a differentiating tool for a personalized experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about iAdvize?** iAdvize is an AI-based assistance tool that allows us to boost our e-commerce sales. It is an impactful and relevant activation lever to support our customers in their purchasing journey with a personalized and scalable experience! It is an easy-to-use tool that was very easy and quick to integrate. **What do you dislike about iAdvize?** The application requires very regular monitoring, however, this does not add a significant burden on the users! **What problems is iAdvize solving and how is that benefiting you?** IAdvize allows us to respond and assist our customers 24/7 throughout their purchasing journey. This enables us to personalize their experience at any time on joueclub.fr and to advise them as best as possible according to their needs. ### 9. A customer satisfaction booster **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about iAdvize?** The main advantages are having a tool that is easy to set up and use for operational staff. Also, a top-notch support and very good responsiveness to our requests from the beginning of our journey by the iAdvize teams. **What do you dislike about iAdvize?** An AI gen solution that unfortunately does not currently adapt to our expectations and processes. **What problems is iAdvize solving and how is that benefiting you?** It allows us to create optimization for our advisors through synchronous and asynchronous processing. It helps reduce a number of Additional Calls and contributes to the improvement of our NPS. ### 10. At the forefront! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about iAdvize?** A flawless support from the iAdvize teams to challenge us and enable us to offer a differentiating customer experience through innovative technologies. **What do you dislike about iAdvize?** A reporting system that is not very intuitive and deserves to be improved **What problems is iAdvize solving and how is that benefiting you?** Speed of the teams in finding solutions to the small technical issues reported ### 11. A very comprehensive tool for customer relations **Rating:** 4.0/5.0 stars **Reviewed by:** Justine L. | Responsable webmarketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about iAdvize?** iAdvize offers a comprehensive service for quality interaction with our clients and prospects. The tool is easy to configure as a whole once you understand the setup of groups, skills, and agent profiles. This tool is also very simple to implement on the website and to tailor according to the site's pages. **What do you dislike about iAdvize?** In my opinion, some features are missing, particularly a section for users to leave a message outside of the chat's opening hours so that the agent can respond in the morning and an alert can be sent by email to the user. Our clients are requesting this and are often dissatisfied with their chat experience due to the lack of this feature. I also think the solution should develop the lead generation feature, especially with more formatted fields (e.g., for the date of birth format). **What problems is iAdvize solving and how is that benefiting you?** It allows us to communicate smoothly with our clients and prospects who do not like to communicate by phone or email. ### 12. A fantastic partner **Rating:** 4.5/5.0 stars **Reviewed by:** David J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about iAdvize?** The support, responsiveness and engagement we have had from iAdvize during the first year of our partnership, has been extremely good. They're happy to suggest, discuss and develop ideas in partnership with us, to help develop winning solutions for our customers and our business. The flexibility and responsiveness of the iAdvize team, position them as a highly valued partner for us. **What do you dislike about iAdvize?** Just two points for us here: - The lack of scheduling functionality to automatically differentiate the Campaigns we run during public holidays requires us to manage this manually for each of our 30+ global Markets. - Whilst iAdvize have gone above and beyond to provide what we need (and the data is in the platform, just not necesarily presented how and where we would like to see it), we have had difficulty aligning the KPI and reporting metrics to match those we had from a previous chat vendor. However, iAdvize are working closely with our business teams to provide an API solution that will better suit our needs. **What problems is iAdvize solving and how is that benefiting you?** The ibbu Expert service is a very important part of the iAdvize solution for us. This community helps us to support customers with technical product enquiries across our huge range of products, by providing expertise and knowledge across specific product ranges. ### 13. Great tool and great team **Rating:** 5.0/5.0 stars **Reviewed by:** Lucie D. | Responsable qualité service client, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about iAdvize?** iAdvize is a very intuitive tool, easy to use for both clients and the advisors who respond to them. Behind the tool, there is also a caring team, always available to help. **What do you dislike about iAdvize?** The cost of the tool is quite significant, so it is necessary to make it profitable. **What problems is iAdvize solving and how is that benefiting you?** iAdvize allows our clients to contact us synchronously without having to pick up the phone. ### 14. Highly impressed and highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2024 **What do you like best about iAdvize?** The iAdvize platform's adaptability allowed us to transform how we engage with our customers. iAdvize has an amazing team and we were able to continually optimize conversion rates, resulting in a meaningful impact on our bottom line. Furthermore, iAdvize is on the forefront of conversational AI technology. Their offering on agent Co-Pilot is very impressive and practical to implement. I recommend the platform for any brand looking to maximize and deliver on its potential. **What do you dislike about iAdvize?** iAdvize's conversational platform has enabled us to assist our customers at any hour of the day. Especially during peak traffic times like sales events, iAdvize has been instrumental in allowing us to easily capture additional revenue opportunities that could have otherwise been lost. It has been an invaluable asset in optimizing our customer engagement strategy and increasing our revenue potential. **What problems is iAdvize solving and how is that benefiting you?** iAdvize helped us address those customers who have questions during their purchasing journey (or) those customers who needed reassurance (via talking to a human agent) to finish their purchase. Additionally, iAdvize helped us to optimize the routing of chats to human agents which results in lowering cart abondonment and increasing customer engagement. ### 15. Assistance Meets Effortless Excellence! **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy S. | Customer Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about iAdvize?** What sets iAdvize apart is their unparalleled attentiveness to clients. It's not just about assistance; it's a seamless partnership where they truly understand and care about your needs. Their commitment to excellence shines through in every interaction, making the entire experience not just efficient but enjoyable. They've mastered the art of blending technology with human touch, creating a platform that not only works flawlessly but also brings joy to the customer support journey. **What do you dislike about iAdvize?** It's a bit challenging to come up with dislikes. If there's anything, it would be wishing I had discovered iAdvize sooner! In all seriousness, their service has exceeded my expectations, leaving no room for complaints. **What problems is iAdvize solving and how is that benefiting you?** iAdvize's magic lies in its capacity to turn challenges into opportunities. They're geared to successfully convert what could be mundane support queries into meaningful, engaging dialogues, creating a more connected and informed customer base. It's not just about solving problems; it's about turning each interaction into a chance to build stronger relationships. The iAdvize teams' ability to adapt swiftly to our evolving needs has been a game-changer. The team's solution-oriented mindset ensures that every challenge becomes an opportunity for innovation. They're not just a service provider; they're collaborative partners, enhancing the overall customer experience. It's a game-changer that benefits both our team and, more importantly, our community of Solemates! ### 16. A great platform and partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Lyndsay B. | Sr. Director of Customer Care & DEIB, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about iAdvize?** Working with the iAdvize team has been incredible from beginning and throughout. The ease of implementation and integration really spoke volumes to the organization and professionalism of the team we worked with. **What do you dislike about iAdvize?** At this time, there are no downsides. Our team is still adapting to the product and looking forward to future enhancements and metrics that the platform offers. **What problems is iAdvize solving and how is that benefiting you?** iAdvize created a new channel of communication to elevate our overall customer support as well as help our customers with self-service options with the post-sales needs. ### 17. A present, friendly, and competent support team, an ergonomic application! **Rating:** 4.5/5.0 stars **Reviewed by:** Laurent B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about iAdvize?** The ability to offer a community of experts in addition to a technically proven solution. **What do you dislike about iAdvize?** Few things, but I will say that the business model of buying a package of conversations in advance is not easy to budget. **What problems is iAdvize solving and how is that benefiting you?** The team is responsive in case of problems but also proactive and a driving force for improving the CX. ### 18. Ideal web chat experience **Rating:** 4.0/5.0 stars **Reviewed by:** Janice B. | Sr. Contact Center Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about iAdvize?** The assigned team provided a seamless inplementation. Readily available to provide assistance. **What do you dislike about iAdvize?** Obtaining customized report to drop to email systematically has been somewhat challenging. We are still filtering through it. **What problems is iAdvize solving and how is that benefiting you?** There have been strategy meetings to resolve the issue. ### 19. Connect with experts easily **Rating:** 5.0/5.0 stars **Reviewed by:** Megha T. | Vice President of Strategy and Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about iAdvize?** Customers can simply message specialists using this service rather than posting the same question on dozens of forums, which makes it much more simple for them to get their questions answered. **What do you dislike about iAdvize?** We find it a bit inconvenient because the messaging conversations can not be connected to our team's working chat on Microsoft teams. **What problems is iAdvize solving and how is that benefiting you?** Our marketing team has benefited from it since it enables us to communicate with clients on a worldwide scale through text messages, video chats, and not just phone converstaions. ### 20. I loved iAdvize it helped out with our texting chats and video chats efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about iAdvize?** What i liked best about this program was how it help narrow down our area in text and video calling all in one. It is a great platform to use for any and all your marketing strategies. **What do you dislike about iAdvize?** What I liked least is the fact that our chats did not combine with our working chat on our Microsoft teams but it helped have an area to text our clients. This was a tricky issue for our marketing done with our whole team. **What problems is iAdvize solving and how is that benefiting you?** It benefits our marketing team in being able to speak to clients all around the world in order to help with their tax debts and issues they may have not just through a phone call but texting. ### 21. great. **Rating:** 5.0/5.0 stars **Reviewed by:** isabella c. | Senior credit consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about iAdvize?** What works best for me is the ability to video chat. **What do you dislike about iAdvize?** Everything is helpful to me when i use iAdvize. **What problems is iAdvize solving and how is that benefiting you?** It is solving our issue by providing voice access to translate our texts. ### 22. iAdvize was a great test! **Rating:** 4.0/5.0 stars **Reviewed by:** Megan M. | Online Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about iAdvize?** iAdvize was a great test for us to understand how using customers as a source of knowledge could be very beneficial to the business. **What do you dislike about iAdvize?** It was hard to manage the customers (they're not agents but also not just "customers"). **What problems is iAdvize solving and how is that benefiting you?** We realized that we should find a way to leverage the VOC more, in a way that allows us to better support the flow of conversation without having to micromanage. ### 23. It’s an amazing opportunity! **Rating:** 5.0/5.0 stars **Reviewed by:** Edimar B. | Social media/Community Manager Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about iAdvize?** What I like the most about iadvize is that I can work at any time, there is also a good camaraderie between all the experts and we help each other ... it is a great opportunity to make extra money and at the same time help other people **What do you dislike about iAdvize?** I don’t dislike anything about iAdvize for me is a great platform **What problems is iAdvize solving and how is that benefiting you?** I have helped customers find exactly the product they need, in addition to offering my honest advice and opinion... customer appreciation and profit are the best benefit in this job also the biggest benefit is working the hours I want and the weekly pay ### 24. A great tool to connect to our customers **Rating:** 4.5/5.0 stars **Reviewed by:** Charles-Edouard D. | Responsable Projets digitaux et Innovation MCS, Cosmetics, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about iAdvize?** The power of the online chat tool: chat messaging, chatbot, video chat, etc. iAdvize is one of the best e-commerce website chat: it allows you to have a lot of metrics available, great dashboard, full of features to help us support our customers and understand site navigation issues. There are new features quite often and the tool is progressing quickly **What do you dislike about iAdvize?** More customization options for the chatbox The tool is excellent and I recommend it **What problems is iAdvize solving and how is that benefiting you?** Support our customers in difficulty on the website: technical incident or complex journey Offer one-to-one advice with our clients, by selecting the most relevant users (pages views, clics) ### 25. Great and flexible platform to work on and earn money whenever you want **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about iAdvize?** I like that it enables me to earn money and be able to skip the rat race, work when I want, be around my family and pursue my passions. **What do you dislike about iAdvize?** There is nothing to dislike. Its awesome in everyway. **Recommendations to others considering iAdvize:** I recommend this platform to both Organizations and Experts in their field. It enables an organization to take the conversation online with their customers and experts are able to work with greater flexibility than a traditional job. This platform has proven its prowess during the Covid19 Pandemic for all and has added value to organisations, experts and customers alike during this hard time by providing meaningful ways to connect whilst staying safe. **What problems is iAdvize solving and how is that benefiting you?** It enables me to help people find solutions to their home improvement projects. ### 26. My paid passion for telecommunications and mobile networks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2019 **What do you like best about iAdvize?** I was selected for a mission at a large online mobile phone sales site. I work in the evening and in my spare time. I can chat with customers with my mobile phone or on my workstation. It's the freedom to work when you want, when you want it most. **What do you dislike about iAdvize?** The salary is not fixed and guaranteed throughout the month. It is an important additional remuneration supplement, however. We are teleworking and we do not see and know our co-workers. Maybe it's an advantage not to see each other face-to-face. **Recommendations to others considering iAdvize:** You don't necessarily have the job that matches your passion. Iadvize allows you to do this in addition to your current job. Moreover, you do this whenever you want. No one is forcing you to work. **What problems is iAdvize solving and how is that benefiting you?** I notify the brand that hires us of product sheets that are counterfeit or with abusive fees. In return, we receive compensation for ### 27. Excellent way to make money from home! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2019 **What do you like best about iAdvize?** IAdvize trains you with all the tools needed to be effective. They are very supportive and are constantly looking for ways to improve. They truly listen to feedback given. **What do you dislike about iAdvize?** Although trying to be helpful thanks done always work at first and it can get extremely frustrating. **What problems is iAdvize solving and how is that benefiting you?** iAdvize had been great to me! I've also recommended it to others and they love it! ### 28. The best experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about iAdvize?** I like that the app is a very useful experience and a great way to earn money. **What do you dislike about iAdvize?** I don't dislike anything. The app is very on point on fixing problems. **Recommendations to others considering iAdvize:** I would recommend that you sign up. You could accomplish a lot of goals. **What problems is iAdvize solving and how is that benefiting you?** The problems I solve is how customers have trouble with certain things and I direct them in the right position. The benefits I achieve is customer service experience and learning how to communicate. ### 29. Jewelry Advisor at Histoire d’Or **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about iAdvize?** I loved sharing my passion for jewelry with internet users by advising them as best as I could. **What do you dislike about iAdvize?** The small technical issues on the platform that have been hindering. **What problems is iAdvize solving and how is that benefiting you?** iAdvize gave me a lot of advice to improve my sales pitch. ### 30. Great functionality and still User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Julien D. | Consultant CRM, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2017 **What do you like best about iAdvize?** Very easy to practise and use, either for an advisor, a manager and an administrator. We can find almost anything we need as figures for analytics : it's a very powerfull solution for behavioural targeting on livechat. **What do you dislike about iAdvize?** Dislike may be too much, but it certainly need improvement : Relationship with team when we try to submit improvement based on usage, if it's not on the roadmap, we have lack of listening from the Iadvize Team. **What problems is iAdvize solving and how is that benefiting you?** We work for company which deals both with Customer care issue and sales achievement. Using Iadvize is a growth lever on Customer satisfaction and transformation rate. ## iAdvize Discussions - [What is iAdvize used for?](https://www.g2.com/discussions/what-is-iadvize-used-for) - 1 upvote - [View iAdvize pricing details and edition comparison](https://www.g2.com/products/iadvize/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A23%3A04+-0500&secure%5Bsession_id%5D=52fafdda-f78e-4325-8b7f-ca09a4eea992&secure%5Btoken%5D=43fb753b73ced8dd6c999cc9ac9c4b5052c5ecbdf42277eeb7c3bff1aec9bb09&format=llm_user) ## iAdvize Integrations - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) ## iAdvize Features **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Content** - Types - Migration - Publishing - UGC **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Conversational AI - Conversational Commerce Platforms** - AI chatbots - Messaging and Notifications - AI agents - Voice assistants - Communication apps **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Engagement** - Live Streaming - Omnichannel - Personalization - Conversational Commerce - Moderation **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Platform integration - Conversational Commerce Platforms** - Ecommerce stores - Sales channels - Payment Platform - Internal tools ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Targeting - Profiles - Analytics **Social Shopping** - Promotions - Shoppable Media - AR/VR - Social Store **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Analytics and Reporting - Conversational Commerce Platforms** - Conversational analytics - Advance reporting **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Product Insights - Social Listening - Campaigns **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top iAdvize Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,693 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (784 reviews) - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,204 reviews)