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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
$290.00 Per Month
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansiAdvize
Star Rating
(27)4.7 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$290.00 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that iAdvize excels in its Live Chat feature, scoring a remarkable 9.8, which reviewers mention provides a seamless and responsive experience for customer interactions. In contrast, Drift's Live Chat feature, while still strong at 9.1, does not match the level of satisfaction expressed by iAdvize users.
- Reviewers mention that iAdvize's Customization Interface is highly rated at 9.3, allowing for extensive personalization options that enhance user experience. Drift, on the other hand, scores lower at 8.5, indicating that users may find it less flexible in tailoring the interface to their needs.
- G2 users highlight iAdvize's superior Quality of Support with a score of 9.3, noting that the support team is responsive and helpful. Drift's support, rated at 8.8, is still good but does not reach the same level of user satisfaction as iAdvize.
- Users on G2 report that iAdvize's Ease of Use is exceptional, scoring 9.3, which reviewers say makes it easy for teams to adopt and utilize effectively. Drift's score of 8.7 suggests that while it is user-friendly, it may require a bit more effort to navigate.
- Reviewers mention that iAdvize's Proactive Engagement feature is rated at 8.6, allowing businesses to initiate conversations effectively. Drift, with a score of 8.4, offers similar capabilities but does not provide the same level of proactive interaction that iAdvize users appreciate.
- Users say that iAdvize's Data Availability features, particularly in Contact Data Availability and Account Data Availability, score 8.1 and 8.2 respectively, which reviewers mention helps in maintaining comprehensive customer profiles. Drift's scores in these areas are not specified, indicating potential limitations in data accessibility compared to iAdvize.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
iAdvize
Essentials
$290.00
Per Month
Up to 500 conversations per month
- Up to 1,000 SKUs
- AI shopping assistant (Conversation Starters, product recommendations, order tracking, ticket escalation)
- Standard engagement formats
Free Trial
Drift
Free Trial is available
iAdvize
No trial information availableRatings
Meets Requirements
8.7
1,017
8.6
19
Ease of Use
8.7
1,030
9.2
23
Ease of Setup
8.4
507
9.1
16
Ease of Admin
8.5
473
8.6
13
Quality of Support
8.8
938
9.3
21
Has the product been a good partner in doing business?
8.9
472
8.6
13
Product Direction (% positive)
8.9
995
9.4
20
Features by Category
Messenger
8.5
204
|
Verified
8.9
6
8.2
202
|
Verified
9.0
5
9.1
274
|
Verified
9.6
8
8.6
251
|
Verified
9.2
6
Channels
7.9
117
|
Verified
8.7
5
8.9
250
|
Verified
9.4
6
7.7
92
|
Verified
8.9
6
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Feature Not Available
Customers
8.6
225
|
Verified
9.0
7
8.4
203
|
Verified
8.7
5
8.1
242
|
Verified
8.1
7
8.7
241
|
Verified
Feature Not Available
8.5
245
|
Verified
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Not enough data
Platform
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Not enough data
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
8.5
9
8.4
118
8.8
7
8.7
129
7.6
7
8.6
93
8.6
6
Support Automation
Feature Not Available
8.3
7
8.4
148
7.9
8
8.8
139
9.0
5
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
9.3
14
8.5
538
|
Verified
8.8
12
7.8
323
|
Verified
6.0
8
8.6
414
|
Verified
9.3
9
7.9
189
8.1
8
Internal Use
8.4
461
|
Verified
8.7
10
8.7
471
|
Verified
8.8
10
8.5
472
|
Verified
7.7
8
8.2
409
|
Verified
8.0
11
8.3
372
|
Verified
7.6
7
8.1
402
|
Verified
8.6
7
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and iAdvize are categorized as Conversational Support, Conversational Marketing, and Live Chat
Unique Categories
Drift is categorized as Business Scheduling, AI Sales Assistant, Chatbots, Bot Platforms, Customer Self-Service, and Customer Service Automation
iAdvize is categorized as Social Commerce Platforms and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iAdvize
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Consumer Goods
16.0%
Retail
8.0%
Consumer Electronics
8.0%
Building Materials
8.0%
Apparel & Fashion
8.0%
Other
52.0%
Alternatives
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
iAdvize has no discussions with answers
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