Hubble Reviews & Product Details

It is simple to set up and easy to deploy. What stands out most is the team though, they're genuinely responsive and have actually built features based on feedback I've submitted. That kind of turnaround is rare and makes the tool feel like it's actively improving around how I work. Review collected by and hosted on G2.com.

Small UI tweaks like when survey answers have longer text options, they get truncated and respondents have to hover to see the full text via tooltip. However the team is always fixing issues quickly! Review collected by and hosted on G2.com.

Hubble offers vast web testing capabilities backed by truly unbelievable service and support. Their team seamlessly transforms our questions into actual tests and deep insights. More than just a platform, they are true marketing research partners for UX and branding. Review collected by and hosted on G2.com.

Dislikes? Crickets. Everything about Hubble is top-notch. The platform's web testing capabilities are vast, and their support is unbelievable. They seamlessly turn questions into actual tests and insights, acting as true marketing research partners for UX and branding Review collected by and hosted on G2.com.

I like the templatized questions and tasks available for setting up studies, which makes the set up process more efficient. The Hubble team is super responsive and helps build out feature requests quickly, and they even assist in setting up studies and providing recommendations. The user-friendly interface is a plus, and I can synthesize my research quicker thanks to helpful AI summaries that are well broken down on each video recording. Additionally, Hubble provides transcripts that I can plug into Claude for further synthesis. Review collected by and hosted on G2.com.

I find that some QA is needed on participants as sometimes they're unprofessional or unaware that recording has started. Also, background sounds during videos can be a bit of a problem as they sometimes get added to transcripts. I see the benefit of vetting users before beginning the study, but sometimes it can add a little delay and extra work. Review collected by and hosted on G2.com.

I like how user-friendly and beautiful Hubble's interface is. It really cuts down time synthesizing user research and helps send surveys and run unmoderated usability testing easily. Recruiting through Hubble is nice, and it's easy to build research things out and get users participating, which streamlines our old process. The initial setup of Hubble was easy too. Review collected by and hosted on G2.com.

I find the pricing to be expensive, but I think other aspects of it are great. Review collected by and hosted on G2.com.

I use Hubble for research because it's a good user research platform. I appreciate its AI capability that helps me create surveys and analyze feedback. Hubble is great for collecting quick research data, and it delivers quite reliable results. Additionally, the initial setup was easy, which was a nice touch. Review collected by and hosted on G2.com.

Sometimes, Hubble misses deep context in the data, which could be improved. While it's great for collecting research data quickly, having a better grasp on the context would enhance its usefulness. Review collected by and hosted on G2.com.

Hubble has been very responsive and helpful in setting up studies with us, educating us on their platform, and finding the best participants for our research. The quality of participants is an improvement for us and having our own Slack channel where we can ask questions and troubleshoot with the Hubble team has been invaluable. Review collected by and hosted on G2.com.

I don't dislike anything from Hubble as of now! Review collected by and hosted on G2.com.

Hubble’s unmoderated research tool is extremely easy to use and made our transition from another platform seamless. What stood out most were their new AI-powered features and the outstanding support we received from the Hubble team. They provided thorough guidance throughout the setup process as we were running a complex study, ensuring we had a clear approach and could gather the insights we needed. The combination of intuitive tools and dedicated support significantly improved our user research workflow. Review collected by and hosted on G2.com.

Nothing right now. The Hubble team consistently listens to our feedback and uses it to make ongoing improvements. Review collected by and hosted on G2.com.

I love how clean and clear the UI is. Its so user friendly and easy to implement. Their customer support is amazing as well. Above all, it has all the features I need and more. As a UX researcher, I am constantly looking to run studies in various ways/methods. Hubble does it all and does it quickly. It Review collected by and hosted on G2.com.

I haven't found any downsides to Hubble! Review collected by and hosted on G2.com.

The tool is very intuitive, receives frequent updates, and the customer support is amazing. <3 Review collected by and hosted on G2.com.

The pricing in the panel recruitment is really the only pain point. Review collected by and hosted on G2.com.

Hubble has been a huge help for me as the only researcher at a startup. Their team is responsive and easy to work with, and having access to a research manager for research ops support has been incredible helpful. Being able to run both moderated and unmoderated studies as well as mix recruits for studies makes it flexible for different types of projects Review collected by and hosted on G2.com.

There only a small gaps compared to the legacy tools, but any most of the feedback I've shared with the team has already been on their roadmap. Review collected by and hosted on G2.com.