Hubble Features
User Response Methods (5)
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Survey
Text-based surveys or quizzes related to user experience.
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Video Snippets
Individually recorded video clips based on situations or prompts.
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Video Interview
One-on-one video conferences with users.
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Photo Submission
Screenshots or in-context photos sent in from users.
Commenting/Notes
Leave comments and notes on documents for others to view
Participant Selection (5)
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In-App
Intercepting users during application usage.
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In-Store
Intercepting customers during in-person shopping experience.
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On-Site
Intercepting visitors while on particular webpage.
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Recruitment Pool
Vendor-provided database of respondents.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Insights (3)
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Analytics
Actionable data generated from user responses.
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Collaboration
Collaborative tools for analyzing or repurposing responses.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Generative AI (1)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Study Creation & Design - Conversational AI Survey Platforms (5)
AI-Powered Question Generation
Generate survey questions automatically using AI based on research objectives and target audience
Research Objective Optimization
Automatically optimize survey structure and question types to achieve specific research goals
Cross-Platform Study Design
Design studies that work seamlessly across web, mobile, voice, and video interfaces
Multi-Modal Study Templates
Access pre-built templates for various research methodologies including interviews, usability tests, and concept validation
Adaptive Survey Logic
Create dynamic survey flows that adapt questions based on previous responses using intelligent branching
Participant Management & Recruitment - Conversational AI Survey Platforms (4)
Incentive Automation
Automatically manage participant incentives including payment processing and reward distribution
Intelligent Screener Management
Create and deploy dynamic screening questionnaires that adapt based on quota requirements and participant responses
Global Participant Access
Access diverse participant pools across multiple countries and languages through integrated recruitment networks
Automated Panel Recruitment
Automatically recruit qualified participants from integrated panel providers based on demographic and behavioral criteria
Data Collection & Interview Moderation - Conversational AI Survey Platforms (3)
Embed and present various media types including images, videos, prototypes, or websites for participant evaluation
Embed and present various media types including images, videos, prototypes, or websites for participant evaluation
AI Interview Moderation
Conduct autonomous voice or video interviews using AI moderators that ask follow-up questions based on responses
Create natural conversation flows that feel like human interactions rather than traditional form-based surveys
Conduct autonomous voice or video interviews using AI moderators that ask follow-up questions based on responses
Additional Functionality (63)
User Journeys
Track user's interaction with the prototype
Usability Testing
Process of evaluating a product or website by testing it with representative users.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
For Mobile
Compatible with mobile devices
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Visualization
Graphical representation of data
API
Application programming interface that allows for integration with other systems/databases
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Unmoderated Testing
Screen Activity Recording
Capture what is happening on a computer screen
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Software Testing Management
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Heatmaps
A visual display that uses a color spectrum to show how visitors interact with areas of a web page
Prototype Creation
Create, manage and access prototypes to capture design concepts and test on users
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Data Import/Export
Import and export data to and from software applications
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
User Research Analysis
Analyze and gain insights into user experience
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
For Websites
Software is used for working on online pages
Issue Tracking
Record and follow the progress of every issue
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Customizable Branding
Add customized logos and colors to align with company branding
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Multi-Language
Manage and support multiple languages
Real-Time Data
Receive data and information in real time
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Customizable Fields
Customize data fields to support various needs and use cases
Moderated Usability Testing
Conduct user tests while watching/moderating the session
Quantitative Metrics
Metrics that are measured statistically.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Categorization/Grouping
Organize and group data or items based on various criteria
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Video recording/Transcriptions
Recorded video session of the tests
Customizable Categories
Annotations
Highlight content and/or make notations about parts of content
Performance Testing
Allows developers to check if their applications/web browsers are running as expected.
Benchmarking
Compare key metrics for the business against prominent players in the industry
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Customizable Reports
Alter the layout and content of reports
Projections
Estimate or forecast of a future scenario based on the study of present trends
Survey/Poll Management
Create and administer polls and surveys
Assessment Management
Creation, administration, and evaluation of assessments or tests
Activity Tracking
Track and document all activities across devices, networks, and other systems
Video Support
Supports various video file formats
Demographic Data
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Workflow Management
Create, design and manage workflows for repetitive tasks
Geotargeting
Geographic location of visitors determines behavior of the software
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Email Reminders
Reminders sent via email
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention