--- title: Hubble Reviews meta_title: 'Hubble Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how Hubble works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 54 scale: '5' date_modified: '2026-08-05' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Hubble Reviews **Vendor:** Hubble Technologies Inc **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 ## About Hubble Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, prototype tests and and user segmentation to collect customer insights in all stages of product development. ## Hubble Pros & Cons **What users like:** - Users value the **ease of use** of Hubble, appreciating its intuitive interface and seamless navigation for quick onboarding. (16 reviews) - Users praise Hubble's **responsive and supportive customer support** , enhancing their research experience with efficient communication and setup assistance. (14 reviews) - Users praise Hubble's **intuitive and supportive features** , which streamline user research and enhance collaboration effectively. (9 reviews) - Users commend Hubble for its **responsiveness and support** , enhancing their research experience and participant quality. (9 reviews) - Users appreciate the **intuitive user interface** of Hubble, making study setup and audience creation seamlessly efficient. (7 reviews) - Powerful Capabilities (5 reviews) - Users praise Hubble for its **easy setup** , ensuring a seamless transition and enhanced research workflow. (4 reviews) - Analytics (3 reviews) - Flexibility (3 reviews) - Implementation Ease (3 reviews) **What users dislike:** - Users experience **software bugs** with Hubble due to its newness, but support is prompt and improving. (3 reviews) - Users note the **lack of features** in Hubble, though improvements are being made regularly to enhance functionality. (2 reviews) - Users experience **slow performance** during prototype testing, hindering completion and impacting overall motivation and satisfaction. (2 reviews) - Users notice that the **data exporting limitations** slow down complex studies, impacting overall efficiency and usability. (1 reviews) - Users find the **difficult setup** of Hubble can slow down complex study processes and limit data export options. (1 reviews) - Limited Customization (1 reviews) - Limited Surveys (1 reviews) - Poor Reporting (1 reviews) - Pricing Issues (1 reviews) - Product Immaturity (1 reviews) ## Hubble Reviews ### 1. Best tool for product teams to conduct user research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Hubble?** We have been using it for our pop over surveys as well as Figma prototype tests. Their SDK is really easy to install and it integrates well with our Segment account. They also offer a really large pool of testers that have been really helpful for our usability testing projects. We get great support from their customer success team and product is really easy to use. We used to use UserTesting and we decided to switch. Highly recommend for teams looking for a more unified tool that can help them with different types of user research. **What do you dislike about Hubble?** Nothing specific thus far. Maybe adding better documentation to guide our developers with the in-product SDK would be good. **What problems is Hubble solving and how is that benefiting you?** We were having some trouble with the existing provider for our in-app surveys, so we decided to give Hubble a try and it's been working really well. We increased our NPS data collection by more than 60% on a weekly basis after using Hubble. In addition, we use their prototype usability testing feature to collect feedback on our new designs. We use this every time we have to test a feature on a project because its really easy to set up and it can help us get something in front of our users. ### 2. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** 명학 . | Front-end Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2024 **What do you like best about Hubble?** We use Hubble to collect continuous feedback from our customers. It's web SDK has been really helpful in launching in-product surveys and recruiting research participants from our product so that our team can rapidly collect insights and make data driven decisions **What do you dislike about Hubble?** No complaints. Keep doing great work! I like this product. **What problems is Hubble solving and how is that benefiting you?** Our company operates one of the biggest independent seller networks, and I'm responsible for building the software tools that they use to market and sell their products. Before, we were having trouble collecting real-time feedback from users, and it was really hard to get real-time interviews with them. Hubble provides the tools that we need to collect feedback from our sellers in all stages. We heavily use their in-product surveys as well as their prototype tests and participant recruitment features for rapid iteration and design testing. ### 3. Good holistic product **Rating:** 5.0/5.0 stars **Reviewed by:** Jihoon S. | 수석 디자이너, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Hubble?** Ease of use and many customization options **What do you dislike about Hubble?** Tutorial and onboarding for new user can be improved **What problems is Hubble solving and how is that benefiting you?** Hubble allows both user testing setup and surveys ### 4. Intuitive user experience, makes it easy to get powerful insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Hubble?** Platform is very to use and team is extremely responsive to feature requests or questions about the product. I am able to quickly set up and launch surveys that provide powerful insights. **What do you dislike about Hubble?** Overall I've had a pretty positive experience, no downsides **What problems is Hubble solving and how is that benefiting you?** A deeper understanding into users of our product - [View Hubble pricing details and edition comparison](https://www.g2.com/products/hubbleux/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+14%3A45%3A11+-0500&secure%5Bsession_id%5D=5f031323-5f6f-4c0b-a6d7-719db89c3c85&secure%5Btoken%5D=861491daa724f3454edae96bcf99f7073054b8c4510d291e37aceef63456bee0&format=llm_user) ## Hubble Integrations - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Openai](https://www.g2.com/products/openai/reviews) ## Hubble Features **** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Commenting/Notes **Study Creation & Design - Conversational AI Survey Platforms** - AI-Powered Question Generation - Research Objective Optimization - Cross-Platform Study Design - Multi-Modal Study Templates - Adaptive Survey Logic **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool - Single Sign On **Participant Management & Recruitment - Conversational AI Survey Platforms** - Incentive Automation - Intelligent Screener Management - Global Participant Access - Automated Panel Recruitment **Insights** - Analytics - Collaboration - Visual Analytics **Data Collection & Interview Moderation - Conversational AI Survey Platforms** - Embed and present various media types including images, videos, prototypes, or websites for participant evaluation - AI Interview Moderation - Create natural conversation flows that feel like human interactions rather than traditional form-based surveys **Generative AI** - Generative AI **** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting ## Top Hubble Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,364 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)