# HRCasework Reviews **Vendor:** iCasework Limited **Category:** [HR Case Management Software](https://www.g2.com/categories/hr-case-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 11 ## About HRCasework HRCasework is a HR case management solution that allows staff members and managers to record and manage all manner of HR requests from general enquiries to requests to retire. Features include line manager authorizations, storing of associated documents, notes and case contacts in one place. ## HRCasework Reviews ### 1. Toolkit for HR **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam K. | Senior Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about HRCasework?** I really loved using this software, HR casework is undoubtedly one of the best case management software. It is so responsive and reliable, helps in sharing feedbacks, employees details, etc. **What do you dislike about HRCasework?** To be very honest there is nothing that I don't like about this software but is there is always a scope of improvement in every section of life. As of now, there is nothing that will force me to write anything in the dislike section. **What problems is HRCasework solving and how is that benefiting you?** It saves lots of time since it's really quick, responsive, and efficient. it also helpful in tracking old data and exporting large data. This is one of the best management software I have ever used I loved to continue using it in the future. ### 2. FEEDBACK **Rating:** 5.0/5.0 stars **Reviewed by:** FITNX G. | Administration Executive / Operation Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about HRCasework?** Able to manage the HR functioning very well, all sort of functions within the HR casework are good. I am extremely satisfied with this particular domain. It has made easy. **What do you dislike about HRCasework?** There is nothing to dislike about the same. It helps manage human resource requests, configuration analysis and reporting very well also ease the organization functioning. **Recommendations to others considering HRCasework:** Must recommended. It is an excellent platform for HR functioning. **What problems is HRCasework solving and how is that benefiting you?** Problems solved are: Easy implementation Salary concerns Filter all reports of company and department or team. It has sector specific benchmarks....non technical user can use easily. ### 3. Fast and efficient human resources management. **Rating:** 4.5/5.0 stars **Reviewed by:** Keneth W. | Director of Benefits, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about HRCasework?** It is a very easy to use and implement employee tracking tool. It helps me make the best decisions for the company with centralized and accurate information on all workers worldwide. **What do you dislike about HRCasework?** To date we have had no complaints about this software. **Recommendations to others considering HRCasework:** It is necessary to insist to the support since they take a long time to answer. **What problems is HRCasework solving and how is that benefiting you?** It has greatly assisted the company in centralizing personnel information and receiving transactional HR requests and approvals. It helps to manage retirements, vacations and maternity leave. ### 4. Excellent Software that Eliminates Conflicts in a Company among Staffs for Teamwork Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly S. | Assistant Director of Human Resource, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about HRCasework?** HRCasework has mechanisms that resolve disputes and conflicts among staff without using some extra forces. Besides, HRCasework has means for swift communications, where ideas are sufficiently flowing among all ends. Lastly, HRCasework has working support with customer concerns. **What do you dislike about HRCasework?** HRCasework has achieved its core of case management and conflict resolution methods. More so, HRCasework has kept all staff well informed regarding the importance of every process or task. **Recommendations to others considering HRCasework:** HRCasework is a diligent and supportive conflict management application with diverse case-solving mechanisms. **What problems is HRCasework solving and how is that benefiting you?** HRCasework has dedicated methods of managing cases and developing solutions and alternatives. More so, the application avoids fights, which are complex and energy-consuming. The diversity of every staff is also allowed and accommodated. ### 5. Easy to work **Rating:** 4.0/5.0 stars **Reviewed by:** Athar R. | Sr. HR Executive/Recruitment/ Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about HRCasework?** The way every section is categorized, you won't need much time to find a particular section. **What do you dislike about HRCasework?** Nothing as such, maybe its a bit process-oriented. **Recommendations to others considering HRCasework:** I have recommended it to 2 of my new friends, they've just started a new business. **What problems is HRCasework solving and how is that benefiting you?** ong term sickness, conduct and discipline, grievances and grievance panels, ### 6. Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about HRCasework?** Easy staff management. Able to recrify the overtime issues and attendance issues very well. Helpful in payroll management. Helpful in viewing taxation related documents. **What do you dislike about HRCasework?** There's nothing to dislike about this particular app. **What problems is HRCasework solving and how is that benefiting you?** Overtime problems. Attendance problems. There's no need to open the modules, can clear all the pending task with one click. ### 7. Overall satisfied with the customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2022 **What do you like best about HRCasework?** The analysis and reporting standards were very helpful **What do you dislike about HRCasework?** Tools can be simpler and user friendly for customers **What problems is HRCasework solving and how is that benefiting you?** Team management and proper data management. ### 8. Great system **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer L. L. | Human Resources Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about HRCasework?** Was very easy to use and understand the platform. **What do you dislike about HRCasework?** Would like to have seen much more functionality. **What problems is HRCasework solving and how is that benefiting you?** Tracking is investigations. ### 9. HRCasework **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about HRCasework?** User Friendly. Easier to use and type information,including finding info **What do you dislike about HRCasework?** A lot of information there. Not a bad thing, but can be overwhelming to new user **What problems is HRCasework solving and how is that benefiting you?** Faster information and data gathering ### 10. Simple solutions for HR **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2016 **What do you like best about HRCasework?** It's a good way to keep track of employees for a small company. **What do you dislike about HRCasework?** Customer service was a bit slow, but it can be learned quickly. **What problems is HRCasework solving and how is that benefiting you?** Nonprofit working internationally. This helps us keep all our employees together and organized. ### 11. Great for gather strategic analytics **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2016 **What do you like best about HRCasework?** Very easy to use and implementation was fairly quick. Provides necessary information to make strategic business decisions and supports transactional HR tasks. **What do you dislike about HRCasework?** Customer service is rather slow, however overall this is a great program. **What problems is HRCasework solving and how is that benefiting you?** Using the data measurements provided by the program to help us make decisions and track any HR requests. ## HRCasework Discussions - [What is HR case management software?](https://www.g2.com/discussions/hrcasework-what-is-hr-case-management-software) - [What is HR case management software?](https://www.g2.com/discussions/what-is-hr-case-management-software) - [What are the features of HR software?](https://www.g2.com/discussions/hrcasework-what-are-the-features-of-hr-software-480d264d-f646-4c31-95a0-831afa7e169d) - [What are the features of HR software?](https://www.g2.com/discussions/hrcasework-what-are-the-features-of-hr-software) - [How we can make it user friendly](https://www.g2.com/discussions/how-we-can-make-it-user-friendly) - 1 upvote - [View HRCasework pricing details and edition comparison](https://www.g2.com/products/hrcasework/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+13%3A58%3A23+-0500&secure%5Bsession_id%5D=c5312736-edc6-4908-8e48-106da9a2a4ff&secure%5Btoken%5D=4358ee4d0ee95aecdc68c244b60f517896d884a8cd93f31534a55e10c6a18f98&format=llm_user) ## HRCasework Features **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Access** - Integration - Assignment - Collaborative **Employee Experience** - Policy - Multi-channel - Cross-platform **Generative AI** - AI Text Summarization ## Top HRCasework Alternatives - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) - 4.3/5.0 (309 reviews) - [EasyLlama](https://www.g2.com/products/easyllama/reviews) - 4.8/5.0 (404 reviews) - [Vivantio](https://www.g2.com/products/vivantio/reviews) - 4.3/5.0 (294 reviews)