What do you like best?
Customized portals for multiple businesses and ability to have unlimited number of digital forms and documents we can have for new hires (we only implemented Onboarding - nothing else). And with that, add links, welcome messages and videos.
What do you dislike?
"Online signing" is not all the same from one to another. We thought this would be like DocuSign or EchoSign but be warned - their online forms are NOTHING like those tools. It is more complicated, more difficult to create and do not print exactly the way you uploaded it (unless you upload it as an "image" PNG which they discourage). But all in all - still a great service and feature - just expected a DocuSign type of experience.
Recommendations to others considering the product:
Be prepared - this is not an overnight solution. But remember - NO digital onboarding is going to be an overnight solution. You'll have to dig deep into what your everyday onboarding process is from offer letter to forms they need to sign and put it on paper and translate it here. This will simplify (ideally) your process but take the time to know what that process is and put aside time for implementation. We could have gone live in a month but with end of year, bonuses, etc., we ended up stretching out implementation to 3-4 months and that was on us.
What problems are you solving with the product? What benefits have you realized?
Online onboarding with electronic forms and a welcome portal for new users. We've accomplished that but in doing so, realized the "online forms" process is a lot more involved than what we had come to expect with other tools out there.