If we have any questions or requests, everyone we work with at Hop Online is quick to respond and always goes above and beyond what we have asked for. The communication between our teams is exceptional.
All reports that we receive are easy to read and understand, which is great when reporting this information to other teams in our business. We particularly find it helpful to have a spreadsheet containing recommended work that should be done, so that we can clearly see how to improve our website further. This is key when evaluating the success of any improvements we make.
If we require additional assistance in implementing any changes, this has always been quickly arranged with the relevant team. The same applies if we need a conference call to discuss ongoing work, and the Hop Online team are very flexible to meet our requirements. Review collected by and hosted on G2.com.