Honeycomb Pricing Overview

On a practical level, the platform offers a range of tools that enhance our understanding of systems. It features an easy-to-use yet powerful query engine, excellent visualizations, first-class Service Level Objective (SLO) support, and a robust correlations feature.

Support for OpenTelemetry has been essential for us, as it helps avoid vendor lock-in, giving us the confidence to base our decisions on the quality of the product rather than being tied to a specific vendor.

On a conceptual level, Honeycomb has elevated distributed tracing to a first-class feature, leading to new and improved approaches to production investigations, incident handling, and system design. For many teams within our company, observability has now become an integral part of the design process rather than an afterthought.

The customer support team and our account manager are excellent. They are always available to assist, highly proactive, and friendly. Review collected by and hosted on G2.com.

As part of the platform team, we are also responsible for cost management. I would like to see features related to governance, quota management, and automated cost reporting. Review collected by and hosted on G2.com.

I find Honeycomb particularly valuable for its ease of searching capabilities. Once familiar with the application, I can leverage its full potential and making my tasks much simpler and more efficient. The visual graphics are another aspect I truly enjoy; they are instrumental when I need to analyze maximum or average task completion times and assess potential delays in our services. The ease of initial setup was surprisingly convenient, simplifying my integration process with existing operations. Additionally, I appreciate the lower cost of Honeycomb compared to its competitors, making it a more budget-friendly option for our needs. Review collected by and hosted on G2.com.

I find the documentation for Honeycomb not easy to use, which makes the learning process much longer than it should be. There's not much information readily available, so it requires a lot of self-learning. This can be quite challenging for new users trying to discover the full potential of the app. Review collected by and hosted on G2.com.