Generated from real user reviews
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Matt D.
Enterprise (> 1000 emp.)
5.0/5
"Great Product Insights, but Vendor Portal Needs Improvement"
What do you like about HG Insights?
We like the product ratings, detailed product/software reviews and details that are available through HG Insights. It's easy to use and manage from ou
Somya S.
Enterprise (> 1000 emp.)
2.5/5
"Efficient Platform for Company Data, but Pricing & Data Freshness Need Attention"
What do you like about HG Insights?
well-structured and user-friendliness of the platform
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"The insights I needed to fix my sales problems"
What do you like about HG Insights?
It is a great tool and a great suggestion from G2. It helped me with data and insights that improved my paid advertising campaign. It helped me struct
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Accurate Marketing data for SMB businesses"
What do you like about HG Insights?
The database provided by HG was quite accurate and we used it for one of our key campaigns
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Ashley S.
Small-Business (50 or fewer emp.)
5.0/5
"A great way to understand products before buying"
What do you like about HG Insights?
Navigation is easy and makes it easy to find what is helpful to you
Verified User
Enterprise (> 1000 emp.)
4.0/5
"Great intelligence and helpful account team"
What do you like about HG Insights?
The breadth of information available is quite significant. The account team couldn't be more helpful.
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"HG Insights makes account enrichment easy!"
What do you like about HG Insights?
My favourite part of HG Insights is being able to see which products each company has installed. It is especially useful when we are working on takeou
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"The insights I needed to fix my sales problems"
What do you like about HG Insights?
It is a great tool and a great suggestion from G2. It helped me with data and insights that improved my paid advertising campaign. It helped me struct
See Related User Reviews
Kushal D.
Enterprise (> 1000 emp.)
4.0/5
"A powerful market intelligence tool with room for improvement in niche market data depth"
What do you like about HG Insights?
The platform is user-friendly with almost 15 minutes of learning curve to navigate and understanding of the tool. It is quite intuitive and has on the
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Somya S.
Enterprise (> 1000 emp.)
2.5/5
"Efficient Platform for Company Data, but Pricing & Data Freshness Need Attention"
What do you dislike about HG Insights?
The main drawback is the pricing—it can be quite steep. Additionally, there are occasions when the data appears outdated, which can affect its reliabi
Sanex O.
Mid-Market (51-1000 emp.)
5.0/5
"HG Insights: A Must-Have Data-Driven GrowthTool For Businesses"
What do you dislike about HG Insights?
What I dislike about HG Insights is that, the pricing is quite high for an individua/user and a small business. Also, sometimes, the data generated se
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Somya S.
Enterprise (> 1000 emp.)
2.5/5
"Efficient Platform for Company Data, but Pricing & Data Freshness Need Attention"
What do you dislike about HG Insights?
The main drawback is the pricing—it can be quite steep. Additionally, there are occasions when the data appears outdated, which can affect its reliabi
Sanex O.
Mid-Market (51-1000 emp.)
5.0/5
"HG Insights: A Must-Have Data-Driven GrowthTool For Businesses"
What do you dislike about HG Insights?
What I dislike about HG Insights is that, the pricing is quite high for an individua/user and a small business. Also, sometimes, the data generated se
See Related User Reviews
Matt D.
Enterprise (> 1000 emp.)
5.0/5
"Great Product Insights, but Vendor Portal Needs Improvement"
What do you dislike about HG Insights?
There are some challenges on the back end of the vendor portal that make it hard to get all the data. We don't have access to the full review content
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Accurate Marketing data for SMB businesses"
What do you dislike about HG Insights?
Nothing i can think of. Maybe if you can add intent data(I know its little tricky).
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Sandra M.
Mid-Market (51-1000 emp.)
4.0/5
"Best source of technographic data for large enterprises"
What do you dislike about HG Insights?
Licensing model. We'd like to put the SaaS platform in the hands of more users but the licensing model doesn't support that. The export and integratio
The detail view by Vendor/product available. Review collected by and hosted on G2.com.
The coverage in other Regions besides North America. Review collected by and hosted on G2.com.
Great customer service
Cloud propensity/maturity forecasting
Vendor products in the account
Helps with account planning for current accounts and help identifies new opportunities. Review collected by and hosted on G2.com.
Hard to see the full story since it is only public data (HGI is a good tool but not the only tool you need)
Have quarterly calls with customers to check in and see if there are other data/reports HGI can provide to continually meet the customer's needs. Review collected by and hosted on G2.com.
Thank you for taking time to review HG Insights! We love knowing the ways HG is helping you do business better. We're always striving to improve our products and services, and appreciate your feedback on our platform and CSM team. Please don't hesitate to reach out to us if you have any questions!
Thanks so much,
Kelcie
The depth of their data and how it can be used to drive strategic initiatives to fuel pipeline growth. Also their Customer Success team is fantastic. They provide great support and always follow-up on questions/concerns raised to them. Review collected by and hosted on G2.com.
Their platform could be improved so that users can better manipulate the data and gather specific insights...specifically around count of companies by product and average spend. Review collected by and hosted on G2.com.
Hello,
Thank you for your review! We're happy to hear that our solutions assist in your go-to-market planning and sales efforts. We appreciate your feedback about our Product offering, and will take your feedback back to our product team.
If you need anything from our team, please let us know.
Thank you again,
Alyssa
HG Insights was fantastic at giving us the competitive install and potential budgeting figures are great pieces of information to help your sales team have a full quiver of arrows when going into new accounts. Review collected by and hosted on G2.com.
I think it's still progress, but we've been waiting for an included SalesForce integration that can make the transfer of information easier and automatic. Would complete the product. Review collected by and hosted on G2.com.
Hello,
Thank you for your review! We are happy to hear that our solutions give you insight into the competitive landscape and help you create specific marketing campaigns. We appreciate your feedback about including a Salesforce integration. We are actively working on upgrading our Salesforce Connector integration to make the transfer of our insights more seamless and automatic.
If you have any questions, please let our team know.
Thank you,
Alyssa
Developing an ICP and TAM can be a challenge; through the use of HG Insights you take questions out when building these for a specific application environment. As necessary in the ICP creation process are the competitive dimensions of the account and HG enables that perspective. Based upon this rich data set playbooks can be created for sales that expedite the pipeline build process; especially when competitive products are present in the account. All of the processes to quality pipeline - the early qualification process, objection handling and assumptive positioning - can confidently be addressed and prepares sales for advisor-like sales conversations. The data is rich, the interface is intuitive and the people behind the product (sales, CS and Solution Engineering) are well versed and act in an advisory role. The product, coupled with the people behind the product, is well worth the investment - as that is what a business partnership is with HG, an investment. Review collected by and hosted on G2.com.
Typically it would be internal staffing to leverage the HG investment, but it should be noted that the team over there has been amazing in supporting, partnering and delivering quick time to value with this product. Highly recommend! Review collected by and hosted on G2.com.
Investment and install base data is good to consume for business development Review collected by and hosted on G2.com.
In a few cases we dont see the presence of OEM in an account where as they are preset in the account.
So, data mentained by HG is not 100% accurate. Review collected by and hosted on G2.com.
Hi there,
Thanks for writing a review of HG, your feedback is incredibly valuable. Data consistency is important to us—if possible, we'd love for you to share details with our CSM team about the cases you've seen variations so we can continue to deliver the best products and services for you and your business.
Thank you again for sharing your thoughts!
Kelcie
The tools are extremely helpful for getting accurate data on companies, which helps sales organizations to make more strategic decisions. Review collected by and hosted on G2.com.
There is not much to dislike. Their teams are extremely helpful if problems ever arise. Review collected by and hosted on G2.com.
Hi Louisa,
Thank you so much for leaving us a review! We are happy to hear we're helping your team get accurate data on companies and make more strategic decisions. If you ever need anything, please don't hesitate to reach out to our team.
Thanks,
Alyssa
The ability to drill down into accts to see their usage of products and tailor our messaging based on that. Review collected by and hosted on G2.com.
No negative experiences to date. The team has been very helpful. Review collected by and hosted on G2.com.
Hi Scott,
Thank you for your review! We're happy to hear that our insights help with your targeting and winning accounts. If you need anything from our team, please let us know.
Thank you,
Alyssa
What I like best: in-depth data on tech, IT $, useful exports, DUNs 3rd party keys for matching, great customer support Review collected by and hosted on G2.com.
User interface has improved, adding saved queries was a big improvement. But more customization in the UX is needed. Review collected by and hosted on G2.com.
Hi Joe,
Thank you for taking the time to leave feedback about HG! We’re happy to hear that HG Insights is helping you to better segment prospects and customers and create market and category penetration analysis. If you ever need anything from our team, please don’t hesitate to reach out.
Thanks again!
Alyssa
The wealth of data provided by HG Insights provides a competitive advantage in the marketplace through keen insights enabling Sales to be much more effective. Review collected by and hosted on G2.com.
It would be helpful to have more insights into partner engagements with customers. This information is lacking except for contract data that is available. Review collected by and hosted on G2.com.
Hello,
Thank you for your review! We are pleased to know that we were able to provide you with valuable insights into your customers' environments and assist in enhancing the effectiveness of your Sales team. We value your feedback and will pass on your suggestion to our Product Team. If you ever need assistance with our products, please don't hesitate to contact our Customer Success team.
Thank you,
Alyssa