--- title: HeySummit Reviews meta_title: 'HeySummit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how HeySummit works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 25 scale: '5' date_modified: '2026-09-28' parent_category: name: Event Management url: https://www.g2.com/categories/event-management ---

HeySummit Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of HeySummit, finding it intuitive and efficient for managing events seamlessly. (10 mentions)
Users appreciate the versatile and user-friendly platform of HeySummit, making event management seamless and efficient. (9 mentions)
Users love the efficient event management capabilities of HeySummit, enabling smooth, professional events with ease. (7 mentions)
Users rave about the comprehensive features of HeySummit, making virtual summits seamless and enjoyable for everyone involved. (6 mentions)
Users highlight the excellent customer support of HeySummit, noting responsiveness and effective assistance throughout their journey. (5 mentions)
Users express frustration over a lack of customization options, wishing for more flexibility in settings and integrations. (4 mentions)
Users find the limited customization options frustrating, especially for pages beyond the main landing page. (3 mentions)
Users note missing features in HeySummit, but appreciate the rapid response to feedback and frequent updates. (3 mentions)
Users experience email issues due to lack of clarity on standard emails sent and limited customization options. (2 mentions)
Users experience a learning curve with HeySummit, especially with the onboarding and login process for non-tech savvy attendees. (2 mentions)

5 Pros or Advantages of HeySummit

5 Cons or Disadvantages of HeySummit

HeySummit Reviews (25)

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HeySummit Reviews (25)

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4.8
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Bruce M.
BM
Bruce M.
Publisher
Small-Business (50 or fewer emp.)
"A masterpiece of SAAS design"
5/5
What do you like best about HeySummit?

The most impressive thing about HeySummit is its completeness: the designers have not only thought of almost everything you would ever need to run a conference, they have answered those needs with effective and detailed design that is impressive in its thoroughness and enjoyable to use.

The other most impressive thing about HeySummit is its customer support. As a complete noob at doing a virtual summit, I was a fountain of questions. Not only did they answer all of them, they did so pleasantly, professionally, and effectively.

(Added after completing review: The review form asked about AI. I did not see any AI features, and would not have used them if they were there. So, don’t let the low AI scores impact your opinion of HeySummit; the lack of them, for me, was a feature. 😉) Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

I cannot think of a downside, frankly. The challenge of using HeySummit is the challenge of putting on a successful virtual summit: ALL the details, all the project threads, all the steps involved. HeySummit meets that challenge. Review collected by and hosted on G2.com.

Richard B.
RB
Richard B.
Business English Coach Helping Ambitious Recruitment Professionals Become More Confident
Small-Business (50 or fewer emp.)
"Mature, Well-Supported Platform with Rapid Updates"
5/5
What do you like best about HeySummit?

while a complex system it is mature, and well supported with new updates and refinements being rolled out very very quickly Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

there is a learning curve, although there are very good support documents and videos Review collected by and hosted on G2.com.

Benjamin M.
BM
Benjamin M.
Managing Partner
Small-Business (50 or fewer emp.)
"The system is so good everyone thought I had a team behind me putting the event on"
5/5
What do you like best about HeySummit?

The system is so good everyone thought I had a team behind me putting the event on when really it was just me. And when I say it was just me. I still put 40 hours that week into work in our business while still putting on a almost 700 person first time event. The software made the event run smoothly. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

Some things that sounded simple, I needed help getting taken care of. But their customer service was so quick, I was able to get things fixed quickly. Review collected by and hosted on G2.com.

Steve W.
SW
Steve W.
President & CEO
Small-Business (50 or fewer emp.)
"Seamless and Engaging: How HeySummit Elevated the Idea to Product Summit Experience"
5/5
What do you like best about HeySummit?

I found HeySummit's software really helpful for running my 3-day event, which featured more than 25 speakers. The templated emails were very helpful, a feature that was one of my determining factors for using the software.

The software was easy to use, however, because of the amount of work I had to do, I decided to hire Kris Broholm (recommenced by Ben from HeySummit) to help me, and he was awesome! Jerica from HeySummit support was also very responsive and helpful.

With Kris and the HeySummit Software my event was a big hit. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

Nothing. if there was anything I thought it needed, the team at HeySummit were very receptive to hearing ideas. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"An Outstanding and Rock Solid Solution for Online & In Person Events"
5/5
What do you like best about HeySummit?

The platform is extremely versatile and easy to use. The clean and fresh dashboard design makes setting up events a breeze. The platform continues to be actively developed and updated. The developers are very open to suggestions that have helped improve it beyond my expectations. Top that off with an absolutely stellar and highly responsive support team that leaves me feeling like they have my back, which is especially important when the event has gone live. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

While there have been advancements to the page layout builder, right now it's primarily limited to the landing page. The ability to customize the other pages similarly would be great too. That said, the Theme Editor, Custom CSS options, and Translation Tool make up for what I am sure is a temporary limitation and they recently rolled out the ability to embed the registration on your site if you already have a website for your event (I have not tried it out yet though). Review collected by and hosted on G2.com.

SS
Sami S.
Small-Business (50 or fewer emp.)
"helped us increase our lead generation to 10,000+"
5/5
What do you like best about HeySummit?

When we decided to launch online summits for our business we explored many overpriced and complicated solutions. Eventually, we landed on HeySummit which has been an amazing platform that has not only helped us increase our lead generation to 10,000+ (per event that we run), but also helped us increase the revenue we earn. That platform has various different features and integrations that enabled us to increase our conversion rate optimization. Not only that, but we've also been able to generate a generous customer LTV because of the amazing user experience we are able to provide our attendees, thanks to HeySummit.

Running online Summits has been very fruitful for our business and I don't think there is any platform better than HeySummit Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

Anytime I dislike something (which is always something minor) or need to request a feature I reach out to their support team and they get it fixed or implemented right away.

I have no complaints, and nothing to dislike about HeySummit, to be honest. Review collected by and hosted on G2.com.

Ryan H.
RH
Ryan H.
CMO
Small-Business (50 or fewer emp.)
"All in one was never a more true statement..."
5/5
What do you like best about HeySummit?

After trying to frankenstien together a hybrid virtual/in-person event using multiple different tools and softwares I stumbled upon HeySummit and was blown away. The user experience is fantastic.

When it says they have everything you need for an event they literally mean EVERYTHING. The setup is simple and there are a ton of integrations. Everything from the page builder to the actual event layouts make it a fully complete solution.

It's also nice that there's an onboarding call and group calls to assist you with anything you need. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

Minor detail but you can use stripe or paypal as your payment processor but not both at the same time. You can only select one of the two gateways. It would be nice if the user was given the option. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Works great - awesome solution for virtual summits and webinars too!"
4.5/5
What do you like best about HeySummit?

It's a very comprehensive platform that has a ton of features for putting on virtual summits. It also can be useful for hosting webinars too. Support is responsive via live chat. I've suggested a few features and they have actually said "That's a great idea" and implemented them within a week. Awesome service. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

No major issues. On occasion I've found some missing functionality that would be helpful - but - then they've said "That's a great idea" and either implemented it in a week, or added it to their roadmap. Review collected by and hosted on G2.com.

Steve P.
SP
Steve P.
Lecturer
Small-Business (50 or fewer emp.)
"Fast becoming the best SaaS for running a virtual event"
5/5
What do you like best about HeySummit?

HeySummit is built with all stakeholders of an event in mind; the attendee is put first, but all the other people that need to come together are also considered. This is huge; a software product rarely designs solutions for all of the 'headaches' and 'jobs' that everyone must do in a virtual event. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

HeySummit is still a fairly young platform, and while updates are consistent and frequent, there are still 'nice-to-have' features that are warranted. The good news is they are rapidly deploying these features and listening to customer feedback. Review collected by and hosted on G2.com.

Magda R.
MR
Magda R.
Small-Business (50 or fewer emp.)
"Fast and thoughtful development over the years, never disappoints"
5/5
What do you like best about HeySummit?

Out of the box consideration for the customers' needs. Innovative. Overdelivers. Review collected by and hosted on G2.com.

What do you dislike about HeySummit?

Not always a summit formula is what I need for my business. But I do use it for other purposes anyway... :-) Review collected by and hosted on G2.com.