--- title: HCL Notes Reviews meta_title: 'HCL Notes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 188 reviews by the users' company size, role or industry to find out how HCL Notes works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 188 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

HCL Notes Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

User Insights

Average based on 188 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

HCL Notes Reviews (188)

Reviews

HCL Notes Reviews (188)

3.2
188 reviews

What do users say?

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Vittorio O.
VO
Vittorio O.
Fondatore, socio e CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 3/27/2018
Business partner of the seller or seller's competitor, not included in G2 scores.
"From Lotus Notes to DominoForEver - now V 14.5"
5/5
What do you like best about HCL Notes?

It is a very good and durable technology we have 25 years of experience and looking forward.

Some important success stories in this period!! Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

Ibm marketing under estimate the product for some long years. This was a very big problem. Review collected by and hosted on G2.com.

Ahmad J.
AJ
Ahmad J.
ICT Specialist 2
Information Technology and Services
Enterprise (> 1000 emp.)
"Robust Collaboration Suite with Email, Calendars, and File Sharing"
4/5
What do you like best about HCL Notes?

It provides business collaboration functions such as email, calendars, to-do lists, contact management, discussion forums, file sharing, websites, instant messaging, blogs, document libraries, user directories, and custom applications. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

HCL Notes can feel outdated and complex and it often requires heavy IT support Review collected by and hosted on G2.com.

RS
Ruchi S.
Technical Specialist Professional
Enterprise (> 1000 emp.)
"Reliable Hub for Keeping Emails and Apps Organized"
5/5
What do you like best about HCL Notes?

I like its reliability and how it keeps emails and applications organized in one place. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

It feels outdated and not very user-friendly compared to modern tools. Review collected by and hosted on G2.com.

Mayur W.
MW
Mayur W.
Technical Specialist
Computer & Network Security
Mid-Market (51-1000 emp.)
"HCL Notes: Still Reliable for Legacy Workflows, But Lags in Modern UX"
4/5
What do you like best about HCL Notes?

HCL Notes (formerly IBM Notes/Lotus Notes) still shines when it comes to enterprise-level email, calendar, and database-driven collaboration. Its tight integration with Domino Server allows for advanced application development and secure messaging. The offline functionality is robust, and its document-level security remains a strong point for organizations with strict compliance requirements. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

The user interface feels outdated, and the learning curve is steep, especially for new users. Integration with modern cloud-based tools (like Microsoft 365, Google Workspace, or Slack) is limited. The mobile app is functional but not user-friendly, and updates are not as frequent or innovative as competitors'. Some workflows feel clunky, and the overall user experience lags behind modern standards. Review collected by and hosted on G2.com.

SK
Suman K.
Enterprise (> 1000 emp.)
"Traditional e-mail client software along with business collaboration functions"
3.5/5
What do you like best about HCL Notes?

HCL notes is quite easy to use as the users don't require additional learning to use the software. It offers other tools like Calendar, To-do list, Contact list, etc. along with the email client, which is quite helpful. We consider it a secure platform to share information among the staff members of the organization. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

The user interface could be more professional and modern as it offers legacy design and features that are quite problematic sometimes. It is not 100% capable of handling modern HTML emails. Review collected by and hosted on G2.com.

MJ
Mickey J.
CEO
Management Consulting
Small-Business (50 or fewer emp.)
"HCL Notes is great but its use is declining"
4/5
What do you like best about HCL Notes?

Rock-solid stable. Well integrated email, calendar, and other functions. Enables really easy implementation of company databases that we use every day to run our business.

Setup is very easy, and its security features are unparalleled. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

Not many IT specialists know how to use Notes - mostly because it wasn't supported for a very long time (treated like an orphan by IBM). Review collected by and hosted on G2.com.

AK
Anand K.
Enterprise (> 1000 emp.)
"Widely used mailing software in many organisations"
3/5
What do you like best about HCL Notes?

It is quite easy to understand and does open on both intranet as well as internet. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

It needs a new UI as soon as possible. Doesn't work that great on mobile devices. Review collected by and hosted on G2.com.

Daniel B.
DB
Daniel B.
President
Computer Software
Small-Business (50 or fewer emp.)
"Much more than just secure email, whole of business functionality when paired with Domino"
5/5
What do you like best about HCL Notes?

I've long enjoyed the rapid and flexible "full text" search in Notes. My primary use involves custom applications built in Domino for Notes clients, used in house and distributed to many customers.

It's hard to beat the rapid development possibilities paired with indexed "no-sql" data storage. I've also been impressed with HCL's continued stewardship of the product, pushing thoughtful updates and modernization.

My customers appreciate the all-in-one-place utility of Notes, combining their email access alongside business and operational applications. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

HCL Notes remains strongly connected to its legacy of on-premise and in-house administration. This can present some friction for organizations that have otherwise committed to cloud or distributed (low or no in-house administration) solutions.

There were some initial bumps in the road as HCL took over from IBM, although those appear to have smoothed over. Review collected by and hosted on G2.com.

RM
Ravi M.
Senior Systems Analyst
Mid-Market (51-1000 emp.)
"Secure Email"
5/5
What do you like best about HCL Notes?

Email is secure and make documentation is easy. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

Some of the mails with HTML contents cause the notes client to crash. Review collected by and hosted on G2.com.

PA
Paolo A.
Channel manager
Small-Business (50 or fewer emp.)
"Using it since years ago"
4/5
What do you like best about HCL Notes?

Easy to use and great for sharing info among the team. Review collected by and hosted on G2.com.

What do you dislike about HCL Notes?

A little bit old design and often loses the sync between the unread mail and the counter Review collected by and hosted on G2.com.

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GU
Guest User

What is HCL Notes used for?

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Muhammad Q.
MQ
Muhammad Qasim
•
Last activity over 6 years ago

In what industries is IBM Notes mostly used?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Perceived Cost

$$$$$
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