--- title: Greenlantern CRM360 Reviews meta_title: 'Greenlantern CRM360 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Greenlantern CRM360 works for a business like yours. date_modified: '2025-01-02' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Greenlantern CRM360 Reviews **Vendor:** Greenlantern **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Greenlantern CRM360 CRM360 is an all-in-one Customer Relationship Management (CRM) solution designed to streamline business operations, particularly for sectors like telecom, IT services, and enterprises that require robust, integrated systems. Core Features Lead Management: Captures, tracks, and nurtures leads effectively. Enables teams to manage the lead pipeline from initial contact to conversion. Project and Operations Management: Tracks timelines, resources, and tasks for efficient project delivery. Provides insights into operational workflows and bottlenecks. Billing and Invoicing: Automates billing processes. Tracks payments and generates customizable invoices. Field Force Management: Real-time tracking of field teams. Enhances coordination and task allocation. Warehouse Management: Tracks inventory levels and manages warehousing activities. Provides visibility into stock movement and requirements. Customizable Reporting: Generates insights tailored to specific business needs. Helps in decision-making with data-driven analytics. Document Management: Securely organizes and stores business-critical documents. Feasibility Management: Performs quick and accurate feasibility assessments for projects or services. Deployment Options On-Premise: Provides control and data security for businesses preferring localized deployment. Cloud-Based (SaaS): Enables access from anywhere with scalable usage models. Target Audience CRM360 is ideal for businesses requiring integrated systems for: Telecom and Internet Service Providers (ISPs). Small to Medium Enterprises (SMEs). Enterprises looking to digitize operations and enhance customer experience. Key Differentiators Industry-Specific Customization: Tailored to the telecom and ISP sectors. Comprehensive Modules: Consolidates various operational aspects into one platform. Flexibility: Offers both SaaS and on-premise deployment, depending on customer needs. Affordability: Competitive pricing with options for customization. Benefits Increased efficiency through integration of diverse business functions. Enhanced decision-making with real-time data and insights. Improved customer satisfaction by streamlining operations and ensuring timely responses. CRM360 is a versatile and scalable solution for businesses aiming to optimize their operations, increase productivity, and enhance customer engagement. - [View Greenlantern CRM360 pricing details and edition comparison](https://www.g2.com/products/greenlantern-crm360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+14%3A48%3A27+-0500&secure%5Bsession_id%5D=b18e4984-ab39-4502-ae38-39a149378492&secure%5Btoken%5D=e4880a6ddc9e3573fccb064d93234207790deae82b08f44c6fea9427493ecf1c&format=llm_user) ## Greenlantern CRM360 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Greenlantern CRM360 Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,691 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews)