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GoZen Forms Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find GoZen Forms incredibly easy to use, appreciating its intuitive setup and seamless integration options. (13 mentions)
Users love the endless integration options of GoZen Forms, making it easy to connect and utilize on multiple platforms. (11 mentions)
Users love the user-friendly interface of GoZen Forms, making form creation quick and highly efficient. (7 mentions)
Users love the easy integrations of GoZen Forms, enabling quick setup even for non-web designers. (6 mentions)
Users value the beautiful and diverse templates in GoZen Forms, streamlining form creation and enhancing productivity. (6 mentions)
Users express frustration with poor customer support, reporting unresponsive communication and unresolved issues with their accounts. (4 mentions)
Users face layout issues in GoZen Forms, making form creation confusing and less flexible than desired. (3 mentions)
Users find the learning curve steep due to confusing UI and integration challenges, requiring time and experimentation. (3 mentions)
Users note the limited customization options in GoZen Forms, wishing for more flexibility in design and features. (3 mentions)
Users find the missing features in GoZen Forms, especially in integrations and whitelabel options, frustrating. (3 mentions)

5 Pros or Advantages of GoZen Forms

1. Ease of Use
Users find GoZen Forms incredibly easy to use, appreciating its intuitive setup and seamless integration options.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Simple setup, decent features for custom forms"

What do you like about GoZen Forms?

The setup of forms is really intuitive, and easy enough to collate and access form responses. Decent customer support. Easy to implement and integrate

Jason S.
JS

Jason S.

Small-Business (50 or fewer emp.)

5.0/5

"This software is newer to me, but all I can say is WOW. I wished I purchased it sooner."

What do you like about GoZen Forms?

It is so simple to use. I needed to generate a quick survey and wow, it was done, and looks & functions wonderfully. It was very easy to implement

2. Integrations
Users love the endless integration options of GoZen Forms, making it easy to connect and utilize on multiple platforms.
See 11 mentions

See Related User Reviews

FR

Fernando R.

Small-Business (50 or fewer emp.)

1.0/5

"Easy and fast to set up - Not so great afterwards"

What do you like about GoZen Forms?

I love the user-friendly interface and the extensive range of templates available, which make form creation quick and efficient. Additionally, the sea

John H.
JH

John H.

Small-Business (50 or fewer emp.)

4.0/5

"Great form/quiz creator for Wordpress"

What do you like about GoZen Forms?

Great solution for form captures and quizzes. Seamless WP integration.

3. User Interface
Users love the user-friendly interface of GoZen Forms, making form creation quick and highly efficient.
See 7 mentions

See Related User Reviews

FR

Fernando R.

Small-Business (50 or fewer emp.)

1.0/5

"Easy and fast to set up - Not so great afterwards"

What do you like about GoZen Forms?

I love the user-friendly interface and the extensive range of templates available, which make form creation quick and efficient. Additionally, the sea

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool"

What do you like about GoZen Forms?

What I like most about GoZen Forms is its user interface, it has an exquisite UI, it is very easy to use and with its templates that cover all the pri

4. Easy Integrations
Users love the easy integrations of GoZen Forms, enabling quick setup even for non-web designers.
See 6 mentions

See Related User Reviews

John H.
JH

John H.

Small-Business (50 or fewer emp.)

4.0/5

"Great form/quiz creator for Wordpress"

What do you like about GoZen Forms?

Great solution for form captures and quizzes. Seamless WP integration.

Jason S.
JS

Jason S.

Small-Business (50 or fewer emp.)

5.0/5

"This software is newer to me, but all I can say is WOW. I wished I purchased it sooner."

What do you like about GoZen Forms?

It is so simple to use. I needed to generate a quick survey and wow, it was done, and looks & functions wonderfully. It was very easy to implement

5. Templates
Users value the beautiful and diverse templates in GoZen Forms, streamlining form creation and enhancing productivity.
See 6 mentions

See Related User Reviews

FR

Fernando R.

Small-Business (50 or fewer emp.)

1.0/5

"Easy and fast to set up - Not so great afterwards"

What do you like about GoZen Forms?

I love the user-friendly interface and the extensive range of templates available, which make form creation quick and efficient. Additionally, the sea

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool"

What do you like about GoZen Forms?

What I like most about GoZen Forms is its user interface, it has an exquisite UI, it is very easy to use and with its templates that cover all the pri

5 Cons or Disadvantages of GoZen Forms

1. Poor Customer Support
Users express frustration with poor customer support, reporting unresponsive communication and unresolved issues with their accounts.
See 4 mentions

See Related User Reviews

OS

Oliver S.

Small-Business (50 or fewer emp.)

0.0/5

"Unethical business practices"

What do you dislike about GoZen Forms?

Unethical business practices. I've been purchasing Gozenforms and Optinly through the company since October 10, 2022. Positive reviews were more or le

FR

Fernando R.

Small-Business (50 or fewer emp.)

1.0/5

"Easy and fast to set up - Not so great afterwards"

What do you dislike about GoZen Forms?

Improving the onboarding process and simplifying user interactions could enhance overall usability. Customer service is pretty much non-existence, the

2. Layout Issues
Users face layout issues in GoZen Forms, making form creation confusing and less flexible than desired.
See 3 mentions

See Related User Reviews

John T.
JT

John T.

Small-Business (50 or fewer emp.)

3.0/5

"Promising Form Builder with Potential"

What do you dislike about GoZen Forms?

The s/w seems to still be a bit buggy, but the developer is responsive and clearly committed to improving the software. Some of the UI is confusing ar

TK

Thorsten K.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to set up and get going"

What do you dislike about GoZen Forms?

It would be great if I would have more flexibility on the layout options of each page in the form.

3. Learning Curve
Users find the learning curve steep due to confusing UI and integration challenges, requiring time and experimentation.
See 3 mentions

See Related User Reviews

John T.
JT

John T.

Small-Business (50 or fewer emp.)

3.0/5

"Promising Form Builder with Potential"

What do you dislike about GoZen Forms?

The s/w seems to still be a bit buggy, but the developer is responsive and clearly committed to improving the software. Some of the UI is confusing ar

DR

Dennis R.

Small-Business (50 or fewer emp.)

4.0/5

"Alternative to Typeform (not quite sure) yet"

What do you dislike about GoZen Forms?

Some things are difficult to figure out as a non-technical guy. Like the connection to Integromat is not that smooth, as it could be. You can use the

4. Limited Customization
Users note the limited customization options in GoZen Forms, wishing for more flexibility in design and features.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Simple setup, decent features for custom forms"

What do you dislike about GoZen Forms?

Customising the URLs isn't super simple.

Thomas L.
TL

Thomas L.

Small-Business (50 or fewer emp.)

4.0/5

"Intuitive and powerful form creation with GoZen Forms.AI"

What do you dislike about GoZen Forms?

Although I am very happy with GoZen Forms.AI overall, there is one small area for improvement: While the design customization options are good, they c

5. Missing Features
Users find the missing features in GoZen Forms, especially in integrations and whitelabel options, frustrating.
See 3 mentions

See Related User Reviews

Donovan W.
DW

Donovan W.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience overall. Happy with GoZen Forms."

What do you dislike about GoZen Forms?

I struggled to get a webhook from Make.com working and support still hasn't responded to my chat for help. I routed around it by selecting a generic w

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great alternative to Typeform, not quite as polished but extremely functional and alot cheaper!"

What do you dislike about GoZen Forms?

It still seems buggy, a few functionalities not as polished as it could be. Also, whitelabel isn't quite there, still shows "GoZen" brand on initial f

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GoZen Forms Reviews (274)

Reviews

GoZen Forms Reviews (274)

4.4
274 reviews
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Laura M.
LM
Laura M.
Leadership Development Coach & Consultant
Small-Business (50 or fewer emp.)
"A Solid Solution"
4.5/5
What do you like best about GoZen Forms?

I needed a solution that was flexible and adaptable, allowing me to take a creative approach to surveys and forms. GoZen turned out to be a great solution! I've used it both in my professional coaching/consulting role, as well as in my academic role for collecting research data. It checks a lot of boxes! Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

The response output at the end is somewhat limited, but they are constantly making improvements so I'm sure this too will improve with time. Review collected by and hosted on G2.com.

Leigh R.
LR
Leigh R.
Sales & Marketing Manager
E-Learning
Small-Business (50 or fewer emp.)
"Replaced LeadQuizzes and Google Forms - Great All-Round Solution"
5/5
What do you like best about GoZen Forms?

GoZen's simplicity and utility as both a form and quiz creation tool are the things that really stand out for me. It's allowed us to consolidate our workflow for quiz / form building and review, meaning we can knock out our $50 USD /mo LeadQuizzes subscription and upgrade from an ugly Google Form for various uses within the business (we sell digital workshops, masterclasses, resources, etc in the parenting niche). These are both use cases that occur daily in our business, so we're very happy we found GoZen.

Add the clean interface and great starter templates... can't ask for much more. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Haven't found anything to dislike yet. I'm about a week in, but I'll be back here to update if anything pops up. Review collected by and hosted on G2.com.

C. Spencer R.
CR
C. Spencer R.
E
Small-Business (50 or fewer emp.)
"Such a great way to do forms"
5/5
What do you like best about GoZen Forms?

After using Google Forms for many years and accumulating hundreds of forms, they got bland and boring. Having control to make things look the way we wanted them and have them post to more than just a Google Sheet makes GoZen Form infinitely more usable! Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Having a simple way to onboard and have videos from basics to intermediate to advanced in a way to know how to learn those steps would be great! Review collected by and hosted on G2.com.

Jason H.
JH
Jason H.
Team Lead of Innovative Technologies
Information Technology and Services
Small-Business (50 or fewer emp.)
"Amazing tool for building forms very quickly"
5/5
What do you like best about GoZen Forms?

I really like the simplicity GoZen Forms offers when creating forms. I have tried many tools like it before and it really stands out as a form builder that is quite intuitive and offers much simplicity. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

The product is great and has Stripe available for payments but it would be nice to see PayPal as a future option as well. Review collected by and hosted on G2.com.

AT
ALIN T.
Managing Director of marketing
Small-Business (50 or fewer emp.)
"Amazing software"
5/5
What do you like best about GoZen Forms?

I love the simplicity of the forms. I love the fact that I can bring a team inside my forms. I love all the integration that the team has made. And I switched from another product and it was a decision that I am so happy with. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Easy to use, amazing, lots of integration and cheap Review collected by and hosted on G2.com.

TK
Thorsten K.
Small-Business (50 or fewer emp.)
"Easy to set up and get going"
4/5
What do you like best about GoZen Forms?

I like the fact that it was easy to set up for someone who is not a web designer. It was easy, grading my first form and integrating it into my workflow. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

It would be great if I would have more flexibility on the layout options of each page in the form. Review collected by and hosted on G2.com.

Catriona W.
CW
Catriona W.
Small-Business (50 or fewer emp.)
"Positive first experience creating a form. It performed well but needs minor improvements."
4.5/5
What do you like best about GoZen Forms?

GoZen Forms stands out for its intuitive interface and the ability to create beautiful forms effortlessly, making it a top choice for users who prioritise ease of use and aesthetics. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

The most significant drawback of GoZen Forms that I encountered was the lack of functionality in the AI form designer, which did not appear to work as expected, causing some frustration during the form creation process. Review collected by and hosted on G2.com.

Barry L.
BL
Barry L.
Director of International Projects
Marketing and Advertising
Small-Business (50 or fewer emp.)
"GoZen Forms' name is appropriate...A Zen way to create forms!"
5/5
What do you like best about GoZen Forms?

I love the interface of GoZen forms, and how easy it is to integrate the forms in a webpage. This "no-code" builder can create complex, multi-question forms in minutes. Collecting/accessing the data is also a breeze right in the dashboard. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

There are limits to 5 users on my plan, which limits access for all members of my team. Review collected by and hosted on G2.com.

Verified User in Consulting
EC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Viable alternative to others"
4.5/5
What do you like best about GoZen Forms?

GoZen is straight-forward to navigate so taking a deep-dive is not an obstacle. You can navigate your way around the tool to access its features without the need to hit up the help section. We were able to produce three forms within minutes of logging in.

The other part about GoZen Forms is the ability to upgrade tiers when you are ready at a reasonable price. Most of the others are not budget conscious. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Customization like locking images used in a form to a grid as opposed to set dimensions. Or, if then logic along with calculations. Review collected by and hosted on G2.com.

KM
Kate M.
Personal trainer
Small-Business (50 or fewer emp.)
"Great alternative to Typeform"
4.5/5
What do you like best about GoZen Forms?

It is easy to use and looks great for the customer Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

I have just started using this product and haven't found anything I don't like yet Review collected by and hosted on G2.com.
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