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GoZen Forms Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find GoZen Forms incredibly easy to use, appreciating its intuitive setup and seamless integration options. (13 mentions)
Users love the endless integration options of GoZen Forms, making it easy to connect and utilize on multiple platforms. (11 mentions)
Users love the user-friendly interface of GoZen Forms, making form creation quick and highly efficient. (7 mentions)
Users love the easy integrations of GoZen Forms, enabling quick setup even for non-web designers. (6 mentions)
Users value the beautiful and diverse templates in GoZen Forms, streamlining form creation and enhancing productivity. (6 mentions)
Users express frustration with poor customer support, reporting unresponsive communication and unresolved issues with their accounts. (4 mentions)
Users face layout issues in GoZen Forms, making form creation confusing and less flexible than desired. (3 mentions)
Users find the learning curve steep due to confusing UI and integration challenges, requiring time and experimentation. (3 mentions)
Users note the limited customization options in GoZen Forms, wishing for more flexibility in design and features. (3 mentions)
Users find the missing features in GoZen Forms, especially in integrations and whitelabel options, frustrating. (3 mentions)

5 Pros or Advantages of GoZen Forms

5 Cons or Disadvantages of GoZen Forms

GoZen Forms Reviews (274)

Reviews

GoZen Forms Reviews (274)

4.4
274 reviews
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Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Very clean and does what it needs to do."
5/5
What do you like best about GoZen Forms?

I struggle with software that takes me hours to understand and set up. This is totally not the case with GoZen Forms. The UI is easy, I was making my first forms within minutes. They look clean, professional, exactly what I need for my work. I appreciate clean and professional products like this one. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

I can't comment on any extra special features that all software seemingly needs to have nowadays because I don't use them. I use GoZen forms for making forms, and so far, I haven't found flaws in it. Review collected by and hosted on G2.com.

DR
Debbie R.
Marketing Specialist
Small-Business (50 or fewer emp.)
"GoZen Forms is fab!"
5/5
What do you like best about GoZen Forms?

I've had GoZen Forms for quite a while now and have used it in various different ways. I've found it easy to work with and style, it looks good and the results are easily summarised too. It's an important part of my tech stack and has been recommended to some of my clients too Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

I haven't found anything I dislike about GoZen Forms Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Intuitive, quick, and "it just works""
4.5/5
What do you like best about GoZen Forms?

Forms are quick to set up, customise and publish. So far we've deployed several forms to embed on websites, and even use at events for in-person customer surveys. There are many use cases, for example allowing us to capture customer opinions into a CSV file from the dashboard, but also as a data capture experience using the MailChimp integration. Both use cases were straightforward to set up, and worked as expected. I have not had many interactions with customer support, but a couple of emails enquiring about product functionality were answered quickly. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

From our use, we have noticed that the application's mobile UI needs some love, as the data reporting is not as pretty as it is on desktop. That said, the customer facing web forms look great. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Solved Data Gathering issues"
4/5
What do you like best about GoZen Forms?

It's easy to make and customize the forms as per your different requirements. We use this form for daily operation to gather the details from the Leads. It's easy to use and set the form for different works. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Background setting options are limited. Customer support is good. Response time can be improved. Review collected by and hosted on G2.com.

Chris B.
CB
Chris B.
Information systems consultant
Small-Business (50 or fewer emp.)
"Clean design and effective platform"
5/5
What do you like best about GoZen Forms?

I like the clean design of the interface and the options to use AI, templates or build from scratch. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

There is nothing I can think of or that I have found so far that I dislike! Review collected by and hosted on G2.com.

HM
Hrvoje M.
Small-Business (50 or fewer emp.)
"Very positive experience."
4.5/5
What do you like best about GoZen Forms?

GoZen Forms has become my go-to for creating forms because it's got everything I need in one place. Whether I'm grading quizzes or setting up conditional logic, it's all there, which saves me time and hassle. Plus, for simple forms, it's a breeze to use. The interface is user-friendly, and with loads of templates to choose from, I can whip up a form in no time. It's like having a toolbox full of handy tools at my fingertips whenever I need them. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Setting up conditional logic can be a bit of a headache sometimes. It's not super straightforward, especially when I'm trying to branch out to different "quiz results" based on people's answers. I think they could make this process easier or provide clearer tutorials to walk me through it step by step. Hopefully, they'll improve this in the future because it would make using GoZen Forms even better. Review collected by and hosted on G2.com.

Łukasz  Z.
ŁZ
Łukasz Z.
Founder
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Simple, good looking and feature rich."
5/5
What do you like best about GoZen Forms?

Ok so thinking about it there is actually quite a lot to like:

- Easy to implement. I was able to create my first form in matter of 30 minutes. It was a simple form, true but I culd not really see any way to improve that process.

- There is sufficient documentation - something that often gets overlooked and very important for me. Documentation is sam as product - short and to the point. I found information on all topics I wated to clarify.

- Email notifications - easy to setup, easy to customise and they work.

- Intuitive UI - few things were not exactly where I would expect them but interface is kept simple enought that you can fnd your way around easily.

- It looks good on client side. It's elegant on both desktop and mobile. Scales well and looks very profesional, no "cheap alternative" impression at all.

- Very clear and informative Results page where you can get all your stats, summary and drill down to individual response with ease.

- Lots of integrations.

Bottom line:

There is MUCH more than I have used so far and what I've already used is pretty great. I can see bright future ehad of this partnership. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Few things here:

- When I tired using AI it simply didn't work for me at the time. Probably some temporary glitch but hey.. need to be honest it was what it was.

- I would like to have ability to choose if YES/NO question automatically goes to the next question or not (by default it does).

- Visiaul representation of logic/branching did not reflect the workflow as I expected. Not sure if I don't yet grasp how it works but that somewhat did not make sens for me.

- This is a "maybe" as I haven't tried it yet but seeing documentation for mailchimp integration it doesn't mention ability to set TAGs and that is a must! Mailchimp havily rely on tags and ability to add TAGs based on output of the form is a must.

- I want to see integration with Zagomail. Review collected by and hosted on G2.com.

DC
Devon C.
Marketing Manager
Small-Business (50 or fewer emp.)
"Excellent online Form"
5/5
What do you like best about GoZen Forms?

I like how easy it is to use GoZen forms. The AI allows you to create a form very fast and easily. It also has a variety of already-built forms that you can edit and make it your own. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

So far I can not find a downside to GoZen forms. I have used a lot of forms in the past and this one is the most user-friendly. Review collected by and hosted on G2.com.

Bethany B.
BB
Bethany B.
Freedom & Care Ministries Coordinator
Small-Business (50 or fewer emp.)
"Covers the basics but with tons of advanced features!"
4.5/5
What do you like best about GoZen Forms?

GoZen to me functions just like my JotForm or even Google forms...but with TONS of flexibility in mind. It was easy to implement because I knew where everything was. I use it a few times a month. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

I am a low-vision user and sometimes my computer would not allow me to do actions based on the view I needed. But I know I have unique circumstances! Review collected by and hosted on G2.com.

Jeffrey M.
JM
Jeffrey M.
Small-Business (50 or fewer emp.)
"GoZen Forms exceeded my expectations!"
5/5
What do you like best about GoZen Forms?

The ability to add custom and subdomains, payment collection within the form, ability to edit after publishing, and the AI Feature are all incredible. The ease of use and clean interface are a huge bonus, as I know many people who cancel software when it's a bit too difficult to understand.

I'm loving the GoZen suite of products. I just purchased "GoZen Growth" on an AppSumo deal, and I was blown away by the cost vs. the amount of e-mail subscribers you can have and the number of e-mails you can send.

I haven't had a need for any of the other products yet, but anytime I see something from Gozen I'll for sure be checking it out! Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Nothing. It's fantastic! I really haven't found anything I dislike so far. Review collected by and hosted on G2.com.