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GoZen Forms Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find GoZen Forms incredibly easy to use, appreciating its intuitive setup and seamless integration options. (13 mentions)
Users love the endless integration options of GoZen Forms, making it easy to connect and utilize on multiple platforms. (11 mentions)
Users love the user-friendly interface of GoZen Forms, making form creation quick and highly efficient. (7 mentions)
Users love the easy integrations of GoZen Forms, enabling quick setup even for non-web designers. (6 mentions)
Users value the beautiful and diverse templates in GoZen Forms, streamlining form creation and enhancing productivity. (6 mentions)
Users express frustration with poor customer support, reporting unresponsive communication and unresolved issues with their accounts. (4 mentions)
Users face layout issues in GoZen Forms, making form creation confusing and less flexible than desired. (3 mentions)
Users find the learning curve steep due to confusing UI and integration challenges, requiring time and experimentation. (3 mentions)
Users note the limited customization options in GoZen Forms, wishing for more flexibility in design and features. (3 mentions)
Users find the missing features in GoZen Forms, especially in integrations and whitelabel options, frustrating. (3 mentions)

5 Pros or Advantages of GoZen Forms

5 Cons or Disadvantages of GoZen Forms

GoZen Forms Reviews (274)

Reviews

GoZen Forms Reviews (274)

4.4
274 reviews
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Alejandro M.
AM
Alejandro M.
Partner
Small-Business (50 or fewer emp.)
"My favorite Form Application"
5/5
What do you like best about GoZen Forms?

My experience with GoZen Forms has been quite positive. I got about 3 other forms application that I used. But, when I start to use GOzen Form it was my favorite. The platform is user-friendly, with an excellent interface. One thing important to me That Ilike about GoZen Forms is its extensive library of pre-designed templates. GoZen Form is easy to use, as all form app you need to play around a little bit. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

At the moment there's nothing negative that I can tell. A must could be if it can import forms from other platforms, this will help me to reuse others form made in others platforms. Review collected by and hosted on G2.com.

NS
Navjot S.
Founder
Small-Business (50 or fewer emp.)
"Versatile and User-Friendly Form Builder"
4/5
What do you like best about GoZen Forms?

Ease of Use: The intuitive drag-and-drop interface makes it accessible to beginners.

Customizable: With numerous customization options, users can create forms that fit their exact needs.

Affordable Pricing: Compared to other form builders, Gozen Forms offers a competitive pricing structure, making it a cost-effective option for businesses.

Responsive Design: Forms created with Gozen are mobile-friendly and look great on any device.

Frequency of Use : Use on Weekly basis.

Customer Support is Awesome. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Limited Free Tier: While it offers a free version, the limitations in features and submissions might not be enough for growing businesses.

Advanced Features Require Paid Plans: Many advanced features, such as conditional logic and certain integrations, are only available in the premium versions. Review collected by and hosted on G2.com.

Jason S.
JS
Jason S.
CEO
Small-Business (50 or fewer emp.)
"This software is newer to me, but all I can say is WOW. I wished I purchased it sooner."
5/5
What do you like best about GoZen Forms?

It is so simple to use. I needed to generate a quick survey and wow, it was done, and looks & functions wonderfully. It was very easy to implement for my use. I certainly plan on using this software much more frequently because of its ease of operation and integration within my company. If there were any questions, customer support was on the ball. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Maybe just adding a few more templates prepared, but it is not a gripe. Review collected by and hosted on G2.com.

Bryan W.
BW
Bryan W.
COO
Small-Business (50 or fewer emp.)
"Simply Outstanding"
5/5
What do you like best about GoZen Forms?

The simplicity is a game changer. There are no distractions, and navigation is easy. It's truly the #1 form builder on the market and very user-friendly. The support is amazing, and the endless integration options are fantastic. We frequently use the forms on multiple websites to collect customer feedback. Implementation on any website is a breeze! Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Zero complaints so far. The only improvement suggestion would be for a quicker way to integrate forms with Shopify and Wordpress sites directly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"A powerful tool designed for creating and customizing online forms with ease"
4.5/5
What do you like best about GoZen Forms?

One of the key features is its use of conditional logic, which allows you to make your forms dynamic by tailoring questions based on user responses. This keeps the forms relevant and engaging, helping to improve completion rates and gather more accurate data. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Customization Limits: Although the tool is versatile, advanced users might find limitations in customization options if they want highly specific design features or complex form logic. Review collected by and hosted on G2.com.

ON
Ofer N.
Owner
Small-Business (50 or fewer emp.)
"A time saving form generation tool"
4/5
What do you like best about GoZen Forms?

GoZen Forms is highly intuitive. As technology evolves so quickly, I must constantly learn new ways to automate my business. I'll admit: I don't have much patience for a long learning curve. GoZen Forms allowed me to generate a new Newsletter subscription form in a matter of minutes. It was easy to navigate, publish, test, and review. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

It is hard to find anything to dislike. My needs as a small business are simple. I need forms for subscribers and for legal stuff on my website. GoZen has made it much simpler to achieve than the previous product I used. Review collected by and hosted on G2.com.

Moneeb A.
MA
Moneeb A.
CEO
Computer Software
Small-Business (50 or fewer emp.)
"Moneeb Ahmed @ Sentrix"
5/5
What do you like best about GoZen Forms?

As the CEO of Sentrix Technologies, I’ve found Gozen Forms to be an invaluable tool for our data collection needs. The no-code interface makes it incredibly easy to create dynamic and personalized forms, allowing us to collect signup data, process payments, and gather e-signatures effortlessly. The AI-powered features and conditional logic streamline the form creation process, enhancing efficiency and user engagement. Gozen Forms has significantly improved our workflow, making data collection seamless and more efficient. I highly recommend it to anyone seeking a robust and user-friendly form builder. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

It's a startup and the pipeline for upgrade and new options looks promising. Review collected by and hosted on G2.com.

Samantha R.
SR
Samantha R.
Co-Owner
Small-Business (50 or fewer emp.)
"Love the simplicity"
5/5
What do you like best about GoZen Forms?

As a coach, I love the simplicity of this tool.

We use it to collect data from our clients each month, to survey our list, and to compile information for our summit speakers.

I recommend it to our clients as they generally dislike learning new platforms and GoZen is incredibly user-friendly and - it's pretty much plug and play. The interface is elegantly simple, making the whole experience more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

I would love to see the visualisation of the reporting improved. There's no dashboard to present data in graphs or charts, which would be really helpful. Also, the questions aren't coded with specific numbers, which makes it easier to locate what you're looking for. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great software that is essential to any small business!"
5/5
What do you like best about GoZen Forms?

One of GoZen Forms' greatest strengths is its versatility. Whether you're collecting signup data, processing payments, or gathering e-signatures, the platform handles it all with ease. The integration with over 25 apps for deep data analysis and syncing with top-notch tools makes it a valuable asset for businesses looking to harness critical customer insights. The ability to generate custom QR codes, embed forms across various platforms, and share them via social media ensures that your forms are accessible and impactful. Moreover, the clean user experience and advanced reporting features make data interpretation straightforward and actionable. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Nothing! The cost-effectiveness of GoZen Forms further enhances its appeal, offering a comprehensive solution at a competitive price. Its human-centric design not only improves form completion rates but also helps in crafting forms that align with your brand’s voice. Features like skip logic, custom messages, and tracking respondent origins contribute to a more personalized and engaging user experience. Overall, GoZen Forms is a robust tool that effectively combines ease of use with powerful functionality, making it an excellent choice for businesses aiming to streamline data collection and enhance customer interaction. Review collected by and hosted on G2.com.

Scott H.
SH
Scott H.
Marketing Strategy & Automation Consultant
Small-Business (50 or fewer emp.)
"Fantastic software"
5/5
What do you like best about GoZen Forms?

GoZen Forms offers all the crucial features of a form/survey/quiz builder. It's intuitive interface makes it easy to create forms of any type. It allows you to create customized theme to match your branding. I especially like the built-in logic function to allow people to skip questions based on their answers to previous questions. I can also connect the forms to my CRM and marketing automation platform through popular integration software like Zapier and Pabbly. Review collected by and hosted on G2.com.

What do you dislike about GoZen Forms?

Some features have been in development for a while, such as allow form logic on Single and Custom Page layouts. Review collected by and hosted on G2.com.