--- title: Google Vault Reviews meta_title: 'Google Vault Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Google Vault works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Google Vault Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 48 real user reviews.

Perceived Cost

$$$$$

Google Vault Reviews (48)

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Reviews

Google Vault Reviews (48)

View 1 Video Reviews
4.3
48 reviews

What do users say?

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AR
Angel R.
Founder/CEO
Enterprise (> 1000 emp.)
"Google Keep: A safe place for all your data"
5/5
What do you like best about Google Vault?

What I like best is the ease of use and the fact that it is a very helpful tool. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

I do not really dislike google vault, as I used to use it with no problem Review collected by and hosted on G2.com.

CG
Charles G.
Associate Account Executive
Mid-Market (51-1000 emp.)
"A super solution for storing your documents online"
4/5
What do you like best about Google Vault?

I love to work with the Google Vault. What I like the most is that Google Vault is able to gather all the information across its different platform. It is a really good security feature. The Google groups are great for communication. Google Vault is intuitive for storage and very easy to use. I can backup of all our data in the G suite and archive emails. I also like that it is a Google product. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The main downside of the solution is the price point. It's a bit costly since it is $25 per user for the enterprise plan. Review collected by and hosted on G2.com.

RN
Romit N.
Small-Business (50 or fewer emp.)
"Google Vault Review"
5/5
What do you like best about Google Vault?

First off, the best thing is knowing this is a Google app. With that comes reliability and good customer service. Second, the vault works seamlessly, easily stores all data I need it to, and does not take a long time to get used to like other data storing applications. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

There really is nothing I have come across to this point that there is to dislike. Review collected by and hosted on G2.com.

Aaron S.
AS
Aaron S.
National Training Manager
Small-Business (50 or fewer emp.)
"Great for archiving critical communications"
4/5
What do you like best about Google Vault?

Reliable archival of data when legally required to or for best practices. It came through when I needed to prove/verify that certain communications did/did not occur, and when the last communications did occur. Time stamps, email addresses, etc. were critical. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The terminology, such as case and matter, is confusing and it requires that you play around to see how it works. Of course, due to its' nature, it is tracing your actions as well. It only shows a snippet and you have to drill down, back and forth to view the content. Review collected by and hosted on G2.com.

Paul B.
PB
Paul B.
Assistant Pastor
Religious Institutions
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The G Suite Makes Work A Breeze"
5/5
What do you like best about Google Vault?

I love the fact that we have access to all of the great features that the G Suite offer: email, calendar (for scheduling and making appointments), drive (for file sharing and collaboration), and much more! Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

I suppose the only downside would be that there are sometimes limits to how much storage one gets, but honestly what is provided in our plan is more than enough Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
Exercise Specialist
Medical Practice
Enterprise (> 1000 emp.)
"Google Vault Review"
2.5/5
What do you like best about Google Vault?

Very secure, google products are always nice because they are compatible with all of their other products, email, drive, etc. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Although compatible with their own products, not compatible with others. We recently switched to microsoft and had the hardest time transferring everything Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Efficient & Sufficient Storage + Search Features"
4.5/5
What do you like best about Google Vault?

I like the fact that I can search for data with so many different metrics, making it easy to find what I'm looking for. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

I wish there was a business option for the vault, instead of paying per user per month. Review collected by and hosted on G2.com.

Diamond A.
DA
Diamond A.
owner
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about Google Vault?

How easy it was to make the switch and the ease of use with the system. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Not anything I can think I dislike yet as I use the product more maybe I will have some more dislikes. Review collected by and hosted on G2.com.

CR
Celso R.
Enterprise (> 1000 emp.)
"Simply backup option"
3.5/5
What do you like best about Google Vault?

You can backup all your data from all your time in G Suite Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

If you want to recover e-mails you have to download it to a mbox file Review collected by and hosted on G2.com.

AC
Alejandro C.
Small-Business (50 or fewer emp.)
"Organize your life on the internet"
5/5
What do you like best about Google Vault?

The possibility of organizing emails and my files online. It's wonderful, Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The cost involved in using the software. It would be nice if it were free like the other Google functions. Review collected by and hosted on G2.com.

Questions about Google Vault? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 3 years ago

Is Google Vault free for education?

0 Upvotes
1
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GU
Guest User
•
Last activity almost 4 years ago

How do I access Google Vault?

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1
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Pricing

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