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# Global Relay vs Google Vault Comparison - What are their main differences?

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Global RelayGoogle Vault[+ Add Product](#)

Reviews

**Global Relay** [

3.7/5(16)

](https://www.g2.com/products/global-relay/reviews#reviews)

**Google Vault** [

4.3/5(48)

](https://www.g2.com/products/google-vault/reviews#reviews)

Pricing

**Global Relay**
 **Contact Us** · Global Relay App 

**Google Vault**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Global Relay**
Not enough reviews yet

**Google Vault**
Not enough reviews yet

Return on Investment

**Global Relay**
Not enough reviews yet

**Google Vault**
Not enough reviews yet

Perceived Cost

**Global Relay**
Not enough reviews yet

**Google Vault**
$$$$$

Average Discount

**Global Relay**
Not enough reviews yet

**Google Vault**
Not enough reviews yet

Pros & Cons

**Global Relay**
Not enough data

**Google Vault**
Not enough data

Screenshots

**Global Relay**
 ![Global Relay screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402828/In-Line-Archive-Screenshot-1440px.jpg)

**Google Vault**
No screenshot available

Ratings

Meets Requirements

**Global Relay**

7.7

7.713

**Google Vault**

8.9

8.936

Ease of Use

**Global Relay**

7.3

7.313

**Google Vault**

8.8

8.836

Ease of Setup

**Global Relay**

7.4

7.47

**Google Vault**

8.5

8.510

Ease of Admin

**Global Relay**
Not enough data

**Google Vault**

8.3

8.310

Quality of Support

**Global Relay**

6.4

6.412

**Google Vault**

8.8

8.834

Has the product been a good partner in doing business?

**Global Relay**
Not enough data

**Google Vault**

8.1

8.19

Product Direction (% positive)

**Global Relay**

7.5

7.514

**Google Vault**

9.0

9.035

Features

Show 3 feature categories with incomplete data

Enterprise Information Archiving[Hide 55 FeaturesShow 55 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Multimedia Archiving

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Web Archiving

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

User Interface

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Match & Merge

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

File Management

Not enough data

Not enough data

eDiscovery

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Storage Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Digital Asset Management

Not enough data

Not enough data

Governance, Risk & Compliance[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Evidence Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Enterprise Risk Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Governance

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Digital Communications Governance[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Policy Management - Digital Communications Governance

Communications Policies Enforcement And Tracking

Not enough data

Not enough data

Customizable Policy Templates

Not enough data

Not enough data

Surveillance - Digital Communications Governance

Real-Time Monitoring Of Digital Communications Channels

Not enough data

Not enough data

Alert System To Identify And Address Violation Of Policies

Not enough data

Not enough data

Analytics and Reporting - Digital Communications Governance

Tools To Analyze Communication Trends And Patterns

Not enough data

Not enough data

Compliance Metrics

Not enough data

Not enough data

Compliance Management - Digital Communications Governance

Legal Requirements

Not enough data

Not enough data

Regulations Change Updates

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Global Relay](https://images.g2crowd.com/uploads/product/hd_favicon/6fc60628ff91ecb552b03e38b68028d0/global-relay.svg "Global Relay")](https://www.g2.com/products/global-relay/reviews)

Global Relay

Small-Business(50 or fewer emp.)

33.3%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

33.3%

[![Google Vault](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c4d4a1bf1f218d497f009c2c47633d26/google-vault.png "Google Vault")](https://www.g2.com/products/google-vault/reviews)

Google Vault

Small-Business(50 or fewer emp.)

28.9%

Mid-Market(51-1000 emp.)

28.9%

Enterprise(\> 1000 emp.)

42.2%

Small-Business

(50 or fewer emp.)

33.3%

28.9%

Mid-Market

(51-1000 emp.)

33.3%

28.9%

Enterprise

(\> 1000 emp.)

33.3%

42.2%

Reviewers' Industry

[![Global Relay](https://images.g2crowd.com/uploads/product/hd_favicon/6fc60628ff91ecb552b03e38b68028d0/global-relay.svg "Global Relay")](https://www.g2.com/products/global-relay/reviews)
Global Relay

Financial Services

31.3%

Information Technology and Services

12.5%

Hospital & Health Care

12.5%

Legal Services

6.3%

Investment Management

6.3%

Other

31.3%

[![Google Vault](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c4d4a1bf1f218d497f009c2c47633d26/google-vault.png "Google Vault")](https://www.g2.com/products/google-vault/reviews)
Google Vault

Computer Software

17.8%

Education Management

11.1%

Primary/Secondary Education

6.7%

Marketing and Advertising

6.7%

Internet

6.7%

Other

51.1%

FAQs

## Global Relay vs Google Vault FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Global Relay vs Google Vault?

Google Vault stands out over Global Relay with higher reviewer satisfaction across all key dimensions, including overall rating, ease of setup, and quality of support.

| | [Global Relay](https://www.g2.com/products/global-relay/reviews) | [Google Vault](https://www.g2.com/products/google-vault/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.7/5 (16 reviews) | 4.3/5 (48 reviews) |
| Ease of Setup score | 7.4 | 8.5 |
| Quality of Support score | 6.4 | 8.8 |
| Top Reviewer-Cited Strength | Robust compliance and archiving tools for regulatory requirements | User-friendly interface and strong integration with Google Workspace |

### How do the pricing models of Global Relay and Google Vault compare?

Google Vault is rated as the stronger value, with higher satisfaction on price and cost-related dimensions.

- **Global Relay:** In recent reviews, several buyers cite high costs as a drawback, especially for small businesses and startups.
- **Google Vault:** Reviewers highlight Google Vault as cost-effective, particularly when bundled with Google Workspace, though some mention the overall Google Workspace pricing as a consideration.
- **Switching reasons:** Recent reviewers mention switching from Global Relay due to high cancellation costs and contract auto-renewal issues.

### What are the best alternatives to Global Relay and Google Vault?

The top three alternatives to Global Relay and Google Vault are Pagefreezer, Yext, and Gryphon ONE.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Global Relay](https://www.g2.com/products/global-relay/reviews) | 3.7/5 (16 reviews) | — | High cost for small businesses | Compliance and regulatory archiving |
| [Google Vault](https://www.g2.com/products/google-vault/reviews) | 4.3/5 (48 reviews) | — | Cost-effective with Google Workspace | Integration with Google Workspace |
| [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews) | 4.5/5 (34 reviews) | Small-Business | — | Website and social media archiving |
| [Yext](https://www.g2.com/products/yext/reviews) | 4.4/5 (1124 reviews) | Small-Business | — | Data management and search capabilities |
| [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) | 4.2/5 (442 reviews) | Enterprise | — | Call compliance and supervision |

### Which Enterprise Information Archiving features should I prioritize when comparing Global Relay and Google Vault?

Buyers comparing Global Relay and Google Vault should prioritize compliance and legal requirements, ease of use, integration with existing platforms, data retention policies, and customer support.

- **Compliance and Legal Requirements:** Global Relay Meets Requirements score: 7.7; Google Vault: 8.9.
- **Ease of Use:** Global Relay: 7.3; Google Vault: 8.8.
- **Integration with Existing Platforms:** Google Vault is frequently cited for strong integration with Google Workspace; Global Relay supports Microsoft Office 365 journaling.
- **Data Retention Policies:** Both products are highlighted for robust retention and archiving, with Google Vault reviewers emphasizing customizable retention rules.
- **Customer Support:** Global Relay: 6.4; Google Vault: 8.8.

### What are the pros and cons of Global Relay vs Google Vault?

Google Vault's headline strength is its user-friendly interface and integration with Google Workspace, while Global Relay is recognized for robust compliance and archiving tools.

- **Global Relay strengths:** Robust compliance and archiving tools for regulatory requirements; supports email, social media, and website archiving; intuitive interface for compliance-driven organizations.
- **Global Relay trade-offs:** High cost for small businesses; complex cancellation process and auto-renewal issues; steep learning curve for onboarding and administration.
- **Google Vault strengths:** User-friendly interface; strong integration with Google Workspace; customizable retention rules; high satisfaction with cost-effectiveness when bundled with Google Workspace.
- **Google Vault trade-offs:** Data is lost if service is discontinued; some reviewers cite a learning curve for administrators; limited export options for certain data types.

### Is Global Relay or Google Vault better for small businesses?

Google Vault is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger value perception.

- **Global Relay:** Reviewers from small businesses frequently cite high costs and contract challenges as barriers.
- **Google Vault:** Small-business reviewers highlight ease of use, cost-effectiveness, and integration with Google Workspace as key benefits.

### Which Enterprise Information Archiving platform has better integrations?

Google Vault is favored for integrations, especially with Google Workspace applications.

- **Global Relay:** Recent reviews mention integration with Microsoft Office 365 journaling.
- **Google Vault:** Reviewers consistently highlight integration with Google Workspace, including Gmail, Drive, and Chat.

### How do Global Relay and Google Vault compare on customer support?

Google Vault outperforms Global Relay on Quality of Support by a margin of 2.4 points (8.8 vs 6.4).

- **Global Relay:** Support experiences are mixed, with some reviewers praising onboarding assistance but others citing slow or difficult cancellation and support responsiveness.
- **Google Vault:** Reviewers consistently report positive support experiences, noting professional and skilled customer service, helpful documentation, and responsive assistance.

### Which is easier to implement, Global Relay or Google Vault?

Google Vault is easier to implement, with a 1.1-point higher Ease of Setup score (8.5 vs 7.4).

- **Global Relay:** Reviewers describe the setup as manageable but note a steep learning curve and complexity for IT administrators.
- **Google Vault:** Reviewers highlight a user-friendly implementation process, minimal training required, and straightforward onboarding, especially for organizations already using Google Workspace.

### Which product has better Legal Requirements?

Google Vault is rated higher for meeting Legal Requirements, with a Meets Requirements score of 8.9 compared to Global Relay's 7.7.

- **Global Relay:** Meets Requirements score: 7.7; reviewers highlight robust compliance and archiving tools for regulatory requirements.
- **Google Vault:** Meets Requirements score: 8.9; reviewers emphasize customizable retention rules and strong support for legal and compliance-driven use cases.

Alternatives

**Global Relay Alternatives**

 ![Yext](https://images.g2crowd.com/uploads/product/hd_favicon/5704960912a514431d185a72d7a73091/yext%282%29.svg "Yext")

[
Yext
](/products/yext/reviews)

 ![Gryphon ONE](https://images.g2crowd.com/uploads/product/hd_favicon/4a6730b5c451ef1293c09e0201528db3/gryphon-one.svg "Gryphon ONE")

[
Gryphon ONE
](/products/gryphon-one/reviews)

 ![CrashPlan Platform](https://images.g2crowd.com/uploads/product/hd_favicon/103250c5329c7cf3adf5174f8abcf75b/crashplan-platform.svg "CrashPlan Platform")

[
CrashPlan Platform
](/products/crashplan-platform/reviews)

 ![Proofpoint Enterprise Archive](https://images.g2crowd.com/uploads/product/hd_favicon/4a1907b139c4a010357e1e43943f0717/proofpoint-proofpoint-enterprise-archive.svg "Proofpoint Enterprise Archive")

[
Proofpoint Enterprise Archive
](/products/proofpoint-proofpoint-enterprise-archive/reviews)

**Google Vault Alternatives**

 ![Pagefreezer](https://images.g2crowd.com/uploads/product/hd_favicon/b741d03a51aafd534e12d894a92fdc93/pagefreezer.svg "Pagefreezer")

[
Pagefreezer
](/products/pagefreezer/reviews)

 ![CrashPlan Platform](https://images.g2crowd.com/uploads/product/hd_favicon/103250c5329c7cf3adf5174f8abcf75b/crashplan-platform.svg "CrashPlan Platform")

[
CrashPlan Platform
](/products/crashplan-platform/reviews)

 ![Arctera Enterprise Vault](https://images.g2crowd.com/uploads/product/hd_favicon/505a361734baa08dd3162c9ed6b0d088/veritas-enterprise-vault.svg "Arctera Enterprise Vault")

[
Arctera Enterprise Vault
](/products/arctera-enterprise-vault/reviews)

 ![AvePoint Confidence Platform](https://images.g2crowd.com/uploads/product/hd_favicon/74706a9fac8f84de9b0b208d406db18f/avepoint-confidence-platform.svg "AvePoint Confidence Platform")

[
AvePoint Confidence Platform
](/products/avepoint-confidence-platform/reviews)

## Global Relay vs Google Vault

- Reviewers felt that Google Vault meets the needs of their business better than Global Relay.
- When comparing quality of ongoing product support, reviewers felt that Google Vault is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Google Vault over Global Relay.