--- title: Google Vault Reviews meta_title: 'Google Vault Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Google Vault works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Google Vault Reviews & Product Details

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Average based on 48 real user reviews.

Perceived Cost

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Google Vault Reviews (48)

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Reviews

Google Vault Reviews (48)

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4.3
48 reviews

What do users say?

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Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Archive all your information safely"
4.5/5
What do you like best about Google Vault?

Google Vault is what we mainly use to search data and documents, it also allows us to store directly from the G-suite applications, this software also has options to generate audit reports, another very good advantage is that I can establish rules that it allows me to control how long certain data or files are to be kept. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Using Google Vault may take a bit of work at first to get used to due to its terminology as it is somewhat confusing, plus it has a low storage limit which can be a problem if you try to save a lot of files and documents. Review collected by and hosted on G2.com.

Alexa  M.
AM
Alexa M.
Account Manager
Enterprise (> 1000 emp.)
"Advanced tool for archiving information"
4.5/5
What do you like best about Google Vault?

Google Vault is a highly feasible application for controlling the overall data of my organization. This tool has helped me to organize the overall working that is going on in my various departments. Now I feel more confident in delivering the right piece of information to my clients. This tool has saved my time and keeps me alert by providing the alerts about someone accessing the data. Google Vault is helping in creating the precise documentation for taking the best actions for the uplift of my entire department. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The pricing policy needs to be revised. Also, a steep learning curve is associated with it. Initially, I had an idea about its few features, but later on, I discovered many other important functions. Review collected by and hosted on G2.com.

Rachael  H.
RH
Rachael H.
Senior Information Technology Project Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Google Vault is the most secure vault I have ever used"
4.5/5
What do you like best about Google Vault?

Google Vault is my every day necessity in terms of searching and finding my company’s data. I am capable of holding the data right from my G-suit apps to the overall domain, thus I can handle the things very well through data retention. One of the best things is that it provides me all the information associated with my particular team member and in this way I protect the data loss make myself assured about the important details. It is completely secure and efficient service provider platform. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Since I have been using its services I did not have to face any difficulty. In my opinion, Google is one of the most efficient and powerful software company that make all software very decently. I really appreciate its services. Review collected by and hosted on G2.com.

Dan H.
DH
Dan H.
Senior Product Manager
Enterprise (> 1000 emp.)
"Protect your data"
4/5
What do you like best about Google Vault?

It is very difficult for me initially to organize the overall organization’s data and to search for the right piece of information was a hectic job. In addition I did not have any transparent idea about the working of my team members and it was hard to figure out whether my sales team is interrupting any data regarding the marketing. Above all I was very much concerned about the security of my entire company’s data. Thanks to Google Vault which has helped me to get rid of all these issue. Google Vault is basically associated with my G-Suit so I really found it reliable in terms of maintaining all the data and it provides me clear analytics about it. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Although there is no additional charges for the Google Vault as it is associated with G-Suit but G-Suit is already very much costly which eventually restrict its usage, the overall pricing policy must be revised. Also there is no back up of the data if a user account deleted permanently. Review collected by and hosted on G2.com.

Verified User in Utilities
EU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Good archiving tool that still needs improvements to meet customer demand"
3.5/5
What do you like best about Google Vault?

Archiving is performed in real time with no fuss for all users Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Deleted users's vault is also deleted. Google should give an option for deleted users as take out is not a feasible option. Review collected by and hosted on G2.com.

Devin D.
DD
Devin D.
IT Network Manager
Enterprise (> 1000 emp.)
"I love this Google tool!"
4/5
What do you like best about Google Vault?

The best thing about this product is its ease in setting retention rules to control data durability. You can also search your domain's data by user account, organizational unit, date, or keyword. Additionally, Google Vault supports searches with boolean operators and wildcards. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Currently, we have been using this service (Google Vault) for approximately 4 years, which is very original and competent, for this reason we have no complaints about its usefulness. I feel that Google is and will continue to be a brand that is committed to every project and service they offer. Review collected by and hosted on G2.com.

Karim K.
KK
Karim K.
IT ADMIN
Mid-Market (51-1000 emp.)
"An amazing part of G-Suite!"
5/5
What do you like best about Google Vault?

Google Vault is included in certain G-Suite Plans. It is an amazing software for school administrators to use! Google Vault allows you to search through emails of users. You can customize search terms and even groups in your organization. I love how in a matter of a few seconds you can search for a specific term and search through hundreds, if not thousands of emails. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

I wish that I would be able to search through my users browsing history. You are able to do that but it only works on managed Chrome devices. Other than that, however, Google Vault is a very useful tool that allows me and my IT Team to keep track of our users. Review collected by and hosted on G2.com.

Zach B.
ZB
Zach B.
IT Executive
Enterprise (> 1000 emp.)
Originally submitted 5/15/2019
"An excellent experience with this software"
4.5/5
What do you like best about Google Vault?

Google Vault is undoubtedly one of the best services we have in our organization, I really love your ability to perform audit reports, because Google Vault uses them to obtain information about the actions of our users, plus Google Vault has chats of the classic version of Hangouts with history enabled and Google Talk chats with registration enabled. On the other hand you can also set retention rules to control how long the data will be kept until they are removed from user accounts and removed from Google systems. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Honestly, I think Google Vault is such a comprehensive service that currently has no complaints about this service. Implementation process is quite annoying and slow but it's totally worth it. Also, files sent sometimes aren't available for inmediately download and use. Functions aren't user-friendly at all. Customer Service for Google Vault is careless and don't seem to have common sense. Review collected by and hosted on G2.com.

BR
Beverly R.
Enterprise (> 1000 emp.)
"Google Vault for Safe Storage."
5/5
What do you like best about Google Vault?

The ease of use is made easily incorporated into the routines as any Google request. It's familiar. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The restrictions are not appropriate for large use or, where regulations become most rigid, for extremely strict company policies. Review collected by and hosted on G2.com.

Brian D.
BD
Brian D.
System Administrator
Mid-Market (51-1000 emp.)
"Great tool to audit email"
5/5
What do you like best about Google Vault?

Very easy to use. I know that I can recover or review any emails sent or received in my organization. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

I have not found a dislike, so I have to type more to fulfill the requirements but there isn't anything to complain about. Review collected by and hosted on G2.com.

Questions about Google Vault? Ask real users or explore answers from the community

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GU
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Last activity over 3 years ago

Is Google Vault free for education?

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GU
Guest User
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Last activity almost 4 years ago

How do I access Google Vault?

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Pricing

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