--- title: Google Vault Reviews meta_title: 'Google Vault Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Google Vault works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Google Vault Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 48 real user reviews.

Perceived Cost

$$$$$

Google Vault Reviews (48)

View 1 Video Reviews
Reviews

Google Vault Reviews (48)

View 1 Video Reviews
4.3
48 reviews

What do users say?

Generated using AI from real user reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Google Vault - Good Tool for saving up information such as chat/email information"
4.5/5
What do you like best about Google Vault?

The frontend in which the information is allocated there. In this case I have used Google Vault to store chat and email exports and this API (Python) is very well documented. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Using the previous version for exporting mails had too much errors and the exports allocated there were taking a lot of time. For some kind of issues there is not a lot of documentation, which you would need to open a case to Google, so they can help you out. Review collected by and hosted on G2.com.

Ravindra K.
RK
Ravindra K.
Sr. Manager IT, Enterprise Applications, EBS, Order to Cash, Salesforce CRM, CPQ, STAR Product
Enterprise (> 1000 emp.)
"Wonderful tool. Must have for everybody. Great ROI!!"
4/5
What do you like best about Google Vault?

One of the best e-governance tools. Easy to use and almost no training needed to use. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Security is still an issue in my opinion. It needs to be more secure. Review collected by and hosted on G2.com.

Pradeep J.
PJ
Pradeep J.
A G M- IT
Enterprise (> 1000 emp.)
"Best Email Archive and E-discovery Solution - Google Vault"
4.5/5
What do you like best about Google Vault?

Google Vault is the best solution for email archiving. I've been using it for the last five years and have had a very good experience with it. It's very useful for archiving chat data and retrieving mail data in PST format from the admin portal. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

I'm very satisfied with the services from Google Vault, and there's nothing negative to explain. Review collected by and hosted on G2.com.

Veerabadran V.
VV
Veerabadran V.
Associate Software Engineer
Mid-Market (51-1000 emp.)
Originally submitted 7/7/2021
"Emergency time Saver and very useful for all"
4.5/5
What do you like best about Google Vault?

It makes payments smoother and faster compared to other applications, and we don't need to fill in all the necessary details. With gift cards, it motivates us to make more payments. We can earn gift cards from shopping, food, gas, fuel stations, flight tickets, electricity bills, and many more. We can earn a lot of gift cards by making payments with a minimal amount. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

We are not able to set the limit because if I make a payment of 10K, it pays easily, no security concern, sometimes freezes and payment is not successful easily due to the server or bank issue, that's annoying. If we get the option to set the maximum limit, then in case we lose the mobile somewhere or it is stolen, they are not able to transfer more than the maximum limit, so that's why I need a maximum limit set option. Sometimes payment fails but money is not returned to our bank account, then we need to raise the dispute manually, so this also takes a lot of time. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"A Very Useful Tool for Admins"
5/5
What do you like best about Google Vault?

Fulfil search and investigation requirements. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Can be difficult to extract information in useful file formats without additional work, in particular emails. Review collected by and hosted on G2.com.

CA
Cate A.
Information technology analyst
Mid-Market (51-1000 emp.)
"Outstanding platform to store data securely"
4/5
What do you like best about Google Vault?

What I like most about Google vault is the data retention policy that allows me to dictate the amount of time that certain data will be stored in the vault. I also like how you can search through your data within no time efficiently. Another positive feature of Google vault is its seamless integration with other G-suite applications which is a big plus since we use several Google products Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

One thing that I dislike about Google vault is that you can not access information of a deleted account. I think they should work on this to provide permanent storage. It also has a slightly steep learning and you require a little bit of time to know how everything works. Review collected by and hosted on G2.com.

EB
Emmanuel B.
Internal software consultant
Mid-Market (51-1000 emp.)
"Powerful tool for data storage"
4/5
What do you like best about Google Vault?

What stands out the most for me with Google vault is mobility in that it is easily accessible from mobile devices and pcs as long as there is an internet connection. I also like its UI/UX design which is simple to understand and navigate. Its seamless integration with other Google products is something to thank google for as it helps to work with it easily. Google vault has top class security features which gives us the confidence to use it as we know our data will be safe. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

One issue that I have with Google vault is its pricing. Its pricing is quite on the high side and in my opinion they should review their pricing policy. Another downside is that it is not possible to retrieve information from accounts that you have deleted they should also check on that. Review collected by and hosted on G2.com.

RJ
Rael J.
Software Analyst
Small-Business (50 or fewer emp.)
"Friendly platform for archiving information."
5/5
What do you like best about Google Vault?

Keeping of records and giving reports of the same. Integrates well with Gsuit applications and and manages data of the same. Well versed analysis and auditing in a very secure and accurate way. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

The search engine is a little bit tricky to use. Review collected by and hosted on G2.com.

Rahul G.
RG
Rahul G.
Software developer
Small-Business (50 or fewer emp.)
"G vault-One of best application for data management with high level of security"
4.5/5
What do you like best about Google Vault?

Its security feature and ease to access the vault is something that attracted me. It is a good tool for managing and storing data in a secure way. The application helps in data retention which can be used for any of Google's services like Gmail, Drive, Chat, etc. The interface is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

Messages from vault cannot be restored to the inbox Review collected by and hosted on G2.com.

Mark  S.
MS
Mark S.
Director Integrated Marketing
Enterprise (> 1000 emp.)
"Most feasible and authentic and reliable tool for controlling the whole data of your organization"
4.5/5
What do you like best about Google Vault?

Google Vault has given me the power to control the data access, so that I can restrict it to particular user. While extracting any document form the Google Vault, it provides me more options for having the detailed analysis of the content. Through the data retention policy I am capable of keeping the record of business data for archival requirements. Review collected by and hosted on G2.com.

What do you dislike about Google Vault?

It is quite expensive due to which I think its pricing policy needs to be revised. Also here is an issue about no permanent storage of the data that you want to extract from any deleted account. Review collected by and hosted on G2.com.

Questions about Google Vault? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 3 years ago

Is Google Vault free for education?

0 Upvotes
1
Join the conversation
GU
Guest User
•
Last activity almost 4 years ago

How do I access Google Vault?

0 Upvotes
1
Join the conversation
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Google Vault Comparisons