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Gondola

By Gondola

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Gondola Reviews & Product Details

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Gondola Reviews (13)

Reviews

Gondola Reviews (13)

4.6
13 reviews

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Maxime V.
MV
Director of Customer Innovation
Enterprise (> 1000 emp.)
"Level-up your sales calls and product demonstrations"
What do you like best about Gondola?

Combining several capabilities to mix slides and live demos, incorporating direct integrations with salesforce, mailbox and others allowing you to fully automate E2E customer meetings, complete with follow ups, actions and very visual communications to the customer that what was discussed has been understood. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

No particular dislikes! Great product overall! Review collected by and hosted on G2.com.

Tanner C.
TC
General Manager
Small-Business (50 or fewer emp.)
"Beware of non-cancellable 12mo contract for simple demo slide transitioning chrome extension"
What do you like best about Gondola?

Gondola.ai is just a simple chrome extension tool to handle tabs and file transitions on screen shares. The web-based application they have is very limited in functionality, so their chrome extension is the main thing to use. In addition, it has a very simplistic note feature taking that currently only syncs to Salesforce and no other CRMS including Hubspot. As it doesn't integrate with Hubspot, and who knows when that is coming, we, unfortunately, couldn't use the note-taking. The only thing I can attribute as a positive after being a Gondola user for months now is this simplicity with transitioning and cutting down on clicks. Instead of having to click through numerous times and tab over and over you could make a seamless transition between URLs and files on your computer (PDFs, images, etc). Review collected by and hosted on G2.com.

What do you dislike about Gondola?

For starters, they require you to sign a 12mo commitment contract that they enforce and, for no circumstances, let you out of. Their cost for this straightforward tool is pretty steep. We were forced to do a 5-seat min commitment for $250/mo despite only wanting to start with 3 total seats. The main sales rep on their team has repeatedly promised their HubSpot integration would be coming. He'd give a specific period, and then that period would arrive without a word from him. Long behold, over 6mos later, there is still no HubSpot integration which was initially hard sold to us before we even started using Gondola. The latest promise today (11/9/22) is it's "coming next month" after we requested a cancellation. Outside of onboarding, where the rep was helpful, everything has been silent and no communications from them unless we had a technical issue with the tool and reached out. Over the few months, we ran into a lot of small glitchy things where our URLs for demos wouldn't pull in properly; they displayed in Gondola, and then you hit present and get to the slide later on in the presentation it was blank. It hit a point where it was easier to go back to the old way of demo-ing vs. spending so much time staging on their extension.

Ultimately, I am very disappointed in this service because of what this tool does, how much they charge, the time it takes to do repetitive things, and how they handle contracts/cancellations. Review collected by and hosted on G2.com.

Kelli L.
KL
Associate Solutions Engineer
Small-Business (50 or fewer emp.)
"Seamless Storytelling Capabilities!"
What do you like best about Gondola?

I was given the opportunity to use Demoflow as a brand new employee and freshman SE. I immediately saw the appeal to solutions engineers/consultants, because the ease of storytelling and an uninterrupted flow of relevant content to prospects is so obvious. Our dedication to excellent service and our desire to show that our solution is the best in the business is incredibly important, and Demoflow makes that process so easy. I do not worry about a PowerPoint presentation's links not working anymore... I simply put everything into Demoflow and I take my hands off the keyboard. It has taken my anxiety from 100 to 20 in just a few weeks of onboarding. Thank you for such an awesome solution!! Review collected by and hosted on G2.com.

What do you dislike about Gondola?

Sometimes Demoflow can be a little buggy. However, when the customer service is willing to drop everything and help someone out (as I've personally witnessed), those bugs are quickly worked out so that the product is better and the consumers are happy and the clients on the receiving end of presentations are completely unaware that any drama has happened. Kudos to Mitch and the gang for crazy rapid-fire service! Bravo! Review collected by and hosted on G2.com.

Elliott B.
EB
Account Executive
Mid-Market (51-1000 emp.)
"Fivetran Demoflow Review"
What do you like best about Gondola?

Demoflow has been an amazing tool to help with SFDC note-taking and for keeping opportunities updated. The ability to customize note-taking templates inside of their UI makes it incredibly customizable for your specific product and needs. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

Nothing to dislike, it's an awesome product and very much helps Account Executives and Business Development Reps with their productivity. Also helps to keep the managers off our backs. Review collected by and hosted on G2.com.

Devon T.
DT
Sales Manager
Mid-Market (51-1000 emp.)
"Seamless and easy presentation tool for quick success"
What do you like best about Gondola?

For my team, it dramatically helps my Sales reps tailor presentations specific to the client's requirements. If they need to adjust it during the presentation. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

The only thing that I dislike is that the Google Chrome browser tabs are hidden during demos. You need to go back to the module to open it up again. Review collected by and hosted on G2.com.

Andrew  C.
AC
Global Sales Operations Manager
Small-Business (50 or fewer emp.)
"Best content library and demo tool in the market"
What do you like best about Gondola?

I love how the tool connects right to SalesForce so my teams notes sync back to their opps following any meeting with a prospect automatically. I think the ability to quickly update a CRM is critical in a high velocity sales enviroment. We can get 2-3 more prospects per rep per week with the time savings alone from DemoFlow.

Additionally the content library is super straight forward, easy to manage, and allows for content edits on the fly while in demo with the prospect. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

The tool was a little clunky when we started, but we get phenominal support and almost all of our desired features have been added or are part of the roadmap now. Review collected by and hosted on G2.com.

Anthony S. P.
AP
Solutions/Sales Engineer Fellow
Small-Business (50 or fewer emp.)
"DemoFlow makes me look GOOD!"
What do you like best about Gondola?

1.) The User Interface - it's pretty clean.

2.) The Google Suite Integration

3.) The ability to toggle with browsers, making browsers seem like a PowerPoint slide but in real-time. You can actually interact with your slide!

4.) The support I received from their professional services/post-sales team. They basically held my hand! Review collected by and hosted on G2.com.

What do you dislike about Gondola?

That I wished more people would use it!! Review collected by and hosted on G2.com.

Matt M.
MM
Account Executive
Mid-Market (51-1000 emp.)
"Demoflow rocks"
What do you like best about Gondola?

Our favorite positive takeaway when using Demoflow was the ability to set an upfront agreement and concrete next steps following the meeting. The meeting summary slide allows us to save valuable questions that need answering for later reference and to hold both the buyer and seller accountable through interactions. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

I'd like there to be support for more slide editing options. Review collected by and hosted on G2.com.

Mike F.
MF
Senior Sales Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best Product and Customer Service"
What do you like best about Gondola?

Demoflow is easy-to-learn and makes my live product demonstrations look 10X more professional. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

It's a newer company so there's still room to grow, but even as a small team they've clearly put in the work to ensure their product does exactly what it's supposed it. Review collected by and hosted on G2.com.

Krister K.
KK
Head of Growth
Small-Business (50 or fewer emp.)
"for remote teams"
What do you like best about Gondola?

The ability for sales dev and tech tec to trade off demo and roll through slides makes presentations feel seamless. Review collected by and hosted on G2.com.

What do you dislike about Gondola?

You can not edit slides directly in Demoflow. Review collected by and hosted on G2.com.

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