This was an immediate solution to a long term issue of converting PSTs to PDFs for our Local Government Entity to process eDiscovery results from MS Purview and provide email records from Exchange Online back to the public in an easily readable PDF format. Review collected by and hosted on G2.com.

There was nothing to dislike about GoldFynch's solution for processing eDiscovery. The pricing is upfront and you didn't need to contact sales to understand what it costs. While you are using it you can easily contact support and they email right back. They were able to show me how the solution will pro-rate based on storage usage down to the second which really is a brilliant solution for us to easily use this. What's not to love about a great application that does what it says with no hoops. Review collected by and hosted on G2.com.

It's extremely easy to upload documents to GoldFynch's system. The system performs OCR automatically, making every document searchable. You can count on your monthly bill to be what it says online which helps keep litigation costs within budget. The system is very intuitive so it's easy to use. I recommend it for use to all of my clients. Review collected by and hosted on G2.com.

I wish Goldfynch had a "pop-out" screen so I could drag and drop the document image to another screen when reviewing each document. Review collected by and hosted on G2.com.

Goldfynch has come in well below many of the other hosted eDiscovery platforms we have tried. By pricing lower and offering other services as add-in's. It keeps our eDiscovery costs down so that we can focus on our client. Our reviewers seem to like the simplicity of the platform too. Review collected by and hosted on G2.com.

I wish the download links would either stay up longer than 7 days or somehow hook-into sharepoint or OneDrive. If Billing invoices could be available for two admins at the organization that would also be great. Other than that no complaints. It's wonderful platform. Review collected by and hosted on G2.com.

Easy to navigate and saves me a lot of time Review collected by and hosted on G2.com.

Some of the production questions are not intuitive Review collected by and hosted on G2.com.

The software is extremely robust. Existing in the cloud, multiple users can access the program simultaneously. Service charges are based on data storage (vs. case creation, users, production, etc.), meaning each case is a standalone charge rather than a huge upfront cost or charges for services not used. Queries are easy to use, and tags make finding and sorting documents a breeze. Whenever I had an issue I couldn't figure out, I would get a response from support in less than a day. Review collected by and hosted on G2.com.

Some features are only accessible through a support ticket, but more often than not there is no extra charge to have dedicated support assistance. Review collected by and hosted on G2.com.

Goldfynch allows our firm to use the program as much or as little as needed for each case. It can be as simple as exporting a PST file as usable PDF's to full blown document review and production, the choice is ours. We can be more efficient and more competitive while keeping expenses in check. The software requires us to work smarter but help is never more than an email away. Review collected by and hosted on G2.com.

I would like to see the software evolve to a place where we can import productions during document discovery without waiting on a Goldfynch associate to finish the process. Review collected by and hosted on G2.com.