GoFundMe Pro Reviews & Product Details

Classy is very user-friendly. It was easy to instruct our fundraisers on creating peer-to-peer fundraising pages of their own. Review collected by and hosted on G2.com.

The campaign summary pages have an odd layout. Review collected by and hosted on G2.com.

Classy has a beautiful default look and really easy to use visual builder. You can jump into a new campaign with a little text and a few images and be running within minutes. The fundraising (peer to peer) module is fairly robust and now integrates somewhat with facebook. It also gives you decent control over the ticketing experience for events. Overall it's easy to make your campaigns look good and quick to use. We relied on the salesforce integration which worked mostly well. Review collected by and hosted on G2.com.

The downside is the lack of custom control that you have. As our team became more sophisticated, we ran into more problems of "can't do that", "don't have access" or similar. You can go "full custom" and hardcode the entire page or build your own with custom API, but I wouldn't say that's developer friendly. We had an ok experience with the salesforce integration, but had recurring trouble with duplicate records, merchant gateway issues and similar. You also can't embed the giving / registration forms on your own site without custom API setup. It also is not a good option for CRM or donor management. We relied entirely on Salesforce and ignored most of the classy features for this. Review collected by and hosted on G2.com.

I have never used a software or platform that is this easy to use and this effective before to fundraise. The layout is fantastic and the look of the web pages are second to none. Review collected by and hosted on G2.com.

So far I haven't been able to find issues with Classy. Review collected by and hosted on G2.com.

Classy is easy to use to set up donations on your website. Setting up pages is easy, and connecting Classy to our website (we use WordPress) is simple. We're also able to track donations for various campaigns easily. Review collected by and hosted on G2.com.

The design options are somewhat limited. The photo in the background gets cut off on some layouts. Review collected by and hosted on G2.com.

The event management platform has consistently improved over the last 4 years we have used Classy. The websites for individual events look sleek and put together, so there is an element of professionalism to even our smallest event. Review collected by and hosted on G2.com.

The integration to Salesforce sometimes leaves something to be desired - ie creating duplicate opportunities. Also, having a fundraising goal as a mandatory field is something to work around when we want to use the platform for free events, not intended for fundraising. Review collected by and hosted on G2.com.

i have to say I LOVE classy because of how modern it is. its pretty easy to use as well. the customer service is absolutely outstanding - there are REAL people ready to chat with you straight via your browser, during all work hours. really awesome. Review collected by and hosted on G2.com.

there are a lot of backend and front end technical glitches. it doesnt work well with safari. Review collected by and hosted on G2.com.

The site is clean and well-designed, aesthetically. It is easy for fundraisers to create and edit their own fundraising pages without administrative support from the non-profit. Review collected by and hosted on G2.com.

The UX is actually clunky and confusing. The donor management system is pretty simplistic, and doesn't show a 360 view of the user. Most importantly, the platform is never working at its fullest capacity. Donors weren't syncing to Mailchimp, then the fundraising pages were mysteriously not accepting donations, and we had a donor swear they donated and send the confirmation screen, but the money was nowhere to be found. In addition, it's incredibly expensive, and their customer service team could never resolve issues we encountered. Review collected by and hosted on G2.com.

Classy makes managing our organization’s donations seamless – from recurring donations to peer to peer fundraising. As a young non-profit with only one paid staff person – Classy has helped to make these processes much easier. I especially appreciate all of the resources from the blog to the guides that are sent via the newsletter. This removes a lot of the trial and error of launching a new initiative, like when we started our recurring giving program. Review collected by and hosted on G2.com.

My only challenge is price point, which is definitely a big % for our small non-profit. Review collected by and hosted on G2.com.

I love how easy it is to pull reports and get a real-time view at fundraising activities. We also use their domain-masking so we have branded all of the classy URLS. I think allowing people to set up and edit their own pages and create their own URLS is great! Review collected by and hosted on G2.com.

We have had some poor experiences with legacy links not working. Also, their campaign pages are not supported in Safari browser, which is something they NEVER flagged for us. Review collected by and hosted on G2.com.

Classy is extremely user-friendly and the personal aspect of the platform is wonderful. Our organization receives constant support regarding platform questions, fundraising ideas and in helping us reach our goals in methods that are best for us. Review collected by and hosted on G2.com.

It is my understanding Classy has expanded and a new system of representatives is in place. Our experience with our new representative felt busy and a little less personal than the first. Review collected by and hosted on G2.com.