GoFundMe Pro Features
Administration (13)
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Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
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Interaction Tracking
The ability to track each interaction with donors and maintain a record of their giving history.
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Automation
Tools to automate a variety of processes such as email marketing and emailing receipts.
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Donor Profiles
Profiles for each donor including contact information, interaction history, and giving history.
Contribution Tracking
View donor contribution history, track how much money have been raised over time and measure progress
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
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User Dashboard
Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
Provides standard templates for letters and emails and/or allows users to create their own.
Customization
Creates custom fields to track information about donors or gifts that is specific to an organization.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Fundraising (20)
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Campaign Management
The ability to plan and execute fundraising campaigns based around specific goals.
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Online Donation Portal
The ability to accept donations online via a website, social media, or mobile device.
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Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
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Recurring Donations
The ability to set up recurring donations of a specific amount at a chosen interval.
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Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks.
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Mobile Capabilities
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Event Management
Schedule and manage the logistics of activities and other gatherings
Auction Management
Allows businesses to create and manage auctions.
Pledge Management
Track commitments to donate in the future
Forms Management
Store, manage and track all forms in a centralized location
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Alumni Management
Tools that help educational institutions or fundraising organizations connect with alumni
Volunteer Management
Manage volunteer information and direct volunteer resources
Gift Matching Management
Ability to match gifts through the system
Grant Management
Monitor application statuses, proposals and award funds
Membership Management
Database of members to track personal information of individuals and families
Website Management
Built-in website builder or integration with third-party site
Receipt Management
Upload, track, and submit receipts in a central database
Contact Management
Manage, organize, and store contact information
Marketing (1)
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Email Marketing
Tools to create, customize, and send out mass marketing emails to specific donor groups.
Donor Management (15)
Acknowledgments & Communications
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Receipt Management
Upload, track, and submit receipts in a central database
Email Management
Manage, store and organize emails within the system or via third-party apps
Volunteer Management
Manage volunteer information and direct volunteer resources
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Gift Matching Management
Ability to match gifts through the system
Event Management
Schedule and manage the logistics of activities and other gatherings
Grant Management
Monitor application statuses, proposals and award funds
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Contact Management
Manage, organize, and store contact information
Pledge Management
Track commitments to donate in the future
Forms Management
Store, manage and track all forms in a centralized location
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Interoperability (5)
Event Tracking
Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Donation Tracking
Track and view detailed financial donation history made by contacts and members
Additional Functionality (53)
Online Giving
Outlet for members and visitors to submit donations electronically
Summary Reports
Mobile Access
Access software remotely via mobile devices
Email Marketing
Create and send email blasts/campaigns
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Branding
Add customized logos and colors to align with company branding
Historical Trend Analysis
Review data from past periods to reveal recurring tendencies
API
Application programming interface that allows for integration with other systems/databases
Recurring Giving
Manage and track recurring gifts
Customizable Fields
Customize data fields to support various needs and use cases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
For Nonprofits
Software specialized for non-profit organizations
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Mobile Giving
Ability to make a donation from a mobile device/app
Customizable Reports
Alter the layout and content of reports
Event Ticketing
Manage tickets for specific events
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Campaign Planning
Plan and strategize marketing campaigns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Personalization
Adjust communications based on previous interactions or personal preferences
Credit Card Processing
Accept and process credit card transactions
Payment Processing
Accept, record, and reconcile financial transactions
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
Mobile Giving
Ability to make a donation from a mobile device/app
Accounting Integration
Integrate with a third-party accounting system
Online Forms
Create new forms and/or use ready-made online form templates
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Recurring Giving
Manage and track recurring gifts
Customizable Reports
Alter the layout and content of reports
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Donor Discovery
Search 3rd party databases to identify potential donors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Scheduling
Plan an event's time and location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Email Reminders
Reminders sent via email
Credit Card Processing
Accept and process credit card transactions
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Electronic Payments
Electronically collect payments for goods or services
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Campaign Analytics
Track and interpret campaign performance metrics
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
For Nonprofits
Software specialized for non-profit organizations
Payment Processing
Accept, record, and reconcile financial transactions
Data Import/Export
Import and export data to and from software applications
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