After using it for almost 4 years now, I see the unique power of the software! It is extremely customizable the likes of which you rarely see if software today! You can truly, using your own team and knowledge, make GSS the exact type of erp system you need, if you know how to tweak it! That is the most amazing and yet hardest part of GSS! It has taken me years to do, but I have learned how to tailor it to do what I need for my company! Custom reports, dashboards, data integration, automation, is all possible and allowed by GSS. Direct access to the underlying database is available, allowing you to pull data via sql scripts and this makes integration possibilities endless! I am pulling custom data to excel files using an ODBC driver, which updates the data in real time in excel! The full power of this software took time to uncover, but once you harness it, it’s endless where you can take it! If your the kind of business or team that just wants something to work and has no tech skills at all and relies entirely on external IT support, this is not for you! If your a tech minded person that does not shy away from DIY projects and really reading the help files and digging into systems, this is for you! It’s like having a Linux computer with endless custom abilities vs a MAC computer which just works but is what it is. GSS is not the MAC, it is Linux and will require customizing and if you have the ability to customize, then jump in! Review collected by and hosted on G2.com.

They are heading in the right direction, integrating AI, upgrading their code for .NET and migrating away from COBOL slowly. Review collected by and hosted on G2.com.

Nothing, It doesn't work for our company Review collected by and hosted on G2.com.

Everything, It doesn't work for our company Review collected by and hosted on G2.com.

Mostly user friendly. It was really easy to use as long as everyone did their part. Review collected by and hosted on G2.com.

I didn’t like that you have to open up like 3 additional screens to view an invoice. I think there should be a shortcut in the order history where you double click on the invoice and it should show up in another window. Review collected by and hosted on G2.com.

The best thing about working with the system is it’s very well laid out and easy to use. Review collected by and hosted on G2.com.

I don’t like not being able to pull up old orders. Review collected by and hosted on G2.com.

I like how quickly I can turn quotes into orders. It is very easy to use once you learn the system. Review collected by and hosted on G2.com.

Learning the new system was a bit difficult at first, but with enough practice and repetition, it works well. Review collected by and hosted on G2.com.

GSS has a soundly driven scheduling program that lets you focus on completing orders instead of scheduling them. Review collected by and hosted on G2.com.

Still no perfect solution for a shot that has tools that can operate on more than one work center. The consultants are adept at suggesting workarounds for this issue, but it adds quite a bit to the complexity. Review collected by and hosted on G2.com.

How it normalizes our process and takes out the guesswork. Review collected by and hosted on G2.com.

They need to provide more hands on training and more direction when migrating data. Review collected by and hosted on G2.com.

I like the CRM best. All sales order and invoice information is there in one place. Review collected by and hosted on G2.com.

I would like to be able to rearrange fields for my use. Review collected by and hosted on G2.com.

The ease and convenience of the dashboards, I use the open sales order dashboard every single day. I also like that you can personalize your user menu to easily find the things that you use every day. I also like the recent update done to the CRM module, it's much more user friendly. Review collected by and hosted on G2.com.

Not being able to find things as quickly as I could in our old system. Also not being able to see a full accounts receivables overview without having to pull up a statement or report. Review collected by and hosted on G2.com.

Once data was loaded it was very easy to turn around a quote to a customer. Review collected by and hosted on G2.com.

Where do I start. The operating system is very slow and takes a long time to load. Each screen requires several clicks just to process a set of information. To complete a new quote will take you a minimum of 3-5 minutes to complete as there is way too much information and clicks to go through. Review collected by and hosted on G2.com.