--- title: Glean Reviews meta\_title: 'Glean Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 168 reviews by the users' company size, role or industry to find out how Glean works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 168 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- ### Glean Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [(4 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [(3 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Glean ##### 1. Ease of Use Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 2. Speed Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 3. Time-saving Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [ See 4 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 4. Fast Search Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 5. Intuitive Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) See Related User Reviews ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you like about Glean? Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ### 5 Cons or Disadvantages of Glean ##### 1. Improvement Needed Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [ See 3 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you dislike about Glean? Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status. ##### 2. Search Functionality Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) See Related User Reviews SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you dislike about Glean? Sometimes the search results don't get exactly what I need. ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 3. Inadequate Filtering Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) See Related User Reviews ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 4. Lack of Information Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ##### 5. Limited Customization Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you dislike about Glean? Limited customization and occasional irrelevant search results. ![Wesley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wesley C.") WC Wesley C. Solutions Engineer Mid-Market (51-1000 emp.) 2/23/2023 "My Default Search for all my Apps" 5/5 What do you like best about Glean? I love Glean's incredibly intuitive searching UI. It allows me to search across all my internal knowledgebase articles and documents so I have the best possible results when I need information. Review collected by and hosted on G2.com. What do you dislike about Glean? The way Glean indexes my results can improve a bit. There are some articles I always have trouble finding even with Glean. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Every day there's another reference article or source of truth document that gets produced. Instead of having to jump back and forth between this information, Glean makes it extremely intuitive to rank the results and get to exactly what I need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex I.") AI Alex I. Mid-Market (51-1000 emp.) 2/23/2023 "Very good search" 4/5 What do you like best about Glean? I use glean every day to search through historical slack messages, JIRA tickets, and Confluence docs. It's much better than the built-in search. It also supports custom integrations, which we use to connect several other services to Glean. Review collected by and hosted on G2.com. What do you dislike about Glean? Not happy with the permissions they ask for some integrations (they require full admin over gitlab just to index issues and PRs, full read/write over a lot of business websites to install the chrome extension) Doesn't make me comfortable that they're taking security seriously Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Helps us find things across our company, especially Slack and Confluence Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KN Karthik N. Enterprise (\> 1000 emp.) 2/24/2023 "Saves a ton of my time" 4.5/5 What do you like best about Glean? Gelan searches all available internal company resources in one click. It saves me a ton of time and makes sure I don't miss any resources to search. I love the Preview option for Slack results which allows us to view the results in-place without navigating to Slack. The ordering of results is also perfect. Like Trending posts, Work Anniversaries of colleagues etc., Review collected by and hosted on G2.com. What do you dislike about Glean? It does not search google doc comments which has much valuable information. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Searching solutions for issues others has already solved. Looking for a topic in different resources. Saves Time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin M. B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin M. B.") JB Justin M. B. Enterprise (\> 1000 emp.) 2/28/2023 "Super helpful" 5/5 What do you like best about Glean? I made glean my home page on my work laptop and I love it. Fast and easy to search for information and documentation across the entire company. Review collected by and hosted on G2.com. What do you dislike about Glean? I would like to be able to sort by newest to oldest but can only seem to filter by "this month" or "this year" etc. Although this may be a misunderstanding on my end. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Much faster searching results for internal information. It searches everything for me not just one source. For example it will search within zendesk tickets, slack, and highspot concurrently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Junyan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Junyan L.") JL Junyan L. Enterprise (\> 1000 emp.) 2/27/2023 "Easy to use, good for internal searching" 5/5 What do you like best about Glean? Searching things throughout slack is very helpful since Slack does not have a way to search among different group chats. Google does not support different app searching either Review collected by and hosted on G2.com. What do you dislike about Glean? Glean acquired ACIO at some point, and https://app.askscio.com/ used to lead to my logged-in glean. Now I cannot use this option to access this search. I wish I can have this back. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Quick search of internal data among multiple platforms, such as slack, google doc, GCP, confluence and jira. Very helpful for internal data search. I also enjoy the metioned wedget. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jennifer M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer M.") JM Jennifer M. Senior Workplace Experience Specialist Mid-Market (51-1000 emp.) 10/18/2022 "Powerful search tool for internal everything!" 5/5 What do you like best about Glean? I love that Glean acts like an "internal google search" across all of our company's docs, files, etc. If I remember I saw "something somewhere once" I can actually find it again with Glean! I also find the filters truly valuable, particularly if I know who the document author was or who owns the file or folder. The privacy settings also give me peace of mind that anything I deem confidential will stay that way. Review collected by and hosted on G2.com. What do you dislike about Glean? So far, I truly don't have any complaints with Glean. It integrates so well into every day use and has so much functionality I haven't even touched yet - I think just my list of "likes" will be growing as time goes on. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Finding what I need (info, documents, owners, etc) in a timely manner. We use Google Drive for our company files/documentation/everything - and the Drive search is rudimentary at best. Glean makes searching even the most random reference ('I think the document said "cranberries" somewhere in it" and voila, there it is!) so much more efficient and accurate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sanket R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket R.") SR Sanket R. Mid-Market (51-1000 emp.) 2/24/2023 "One platform for everything!" 5/5 What do you like best about Glean? Whatever we search in Glean, we get results from all available sources. It helps to provide multiple filters which helps to reduce your search time and get you your intended results Review collected by and hosted on G2.com. What do you dislike about Glean? Sometimes I feel the results are unwanted unless we use a specific filter. Adding more specific pattern search would help to make the results optimized Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? It helps me to provide the solution references for the previously handled issues and thus it saves time . Also provide a direction where we can look for solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim G.") JG Jim G. Enterprise (\> 1000 emp.) 2/24/2023 "Gleam is awesome - I use it multiple times per day" 5/5 What do you like best about Glean? Glean indexes almost all of Roblox's internal resources. It's especially helpful for Confluence, which has awful search. The fact that it indexes my private documents is also impressive and very handy. It does quite a good job with search ranking as well. Review collected by and hosted on G2.com. What do you dislike about Glean? I haven't really experienced significant downsides to Glean. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean saves me time using multiple different search tools - Confluence, Google Drive, Slack, Jira, and Github. It's made to do one thing and does that very well. It's also fast, comparable to Google. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.") DH Daniel H. Enterprise (\> 1000 emp.) 5/19/2023 "Glean is helpful, but sometimes inaccurate" 4/5 What do you like best about Glean? Glean is very convenient to use, since I can just open a browser tab and type immediately. Review collected by and hosted on G2.com. What do you dislike about Glean? Sometimes the search results aren't quite what I was looking for, since the resources are so broad. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean helps me find information quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HT Harshini T. Enterprise (\> 1000 emp.) 2/28/2023 "My go-to search tool." 5/5 What do you like best about Glean? Glean has made it so much easier to search for the resources I need. It is so easy to use and has saved me so much time not having to search across many different platforms. Review collected by and hosted on G2.com. What do you dislike about Glean? I have no complaints! More filters would be nice though. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? At my company there is an abundance of search tools, so it is nice to have an all-in-one search tool. This saves me a lot of time when having to look for any resource. Review collected by and hosted on G2.com. 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