Glean.ai Pricing Overview

The customer support is unrivaled and they respond within minutes. They are also super receptive to improving the product and are always working on implementing new solutions.

The functionality to easily approve invoices across the business and make payments to vendors has saved our Company thousands of hours over the past year. Glean auto-populates key information (including the line item detail and the payment information), removing unnecessary human input and error. I also love that I am able to review all journal entries in Glean and that they are automatically pushed into our ERP. We've even started using it for employee submission of expense reimbursements. Review collected by and hosted on G2.com.

My only issue is that Glean sends you one email for every invoice that is received/requires approval. I'd much prefer a batch email at the end (or beginning of the day) which details out what I need to perform. I know this is on there roadmap though. Review collected by and hosted on G2.com.

Transparency - Glean has enabled us to bring more stakeholders deeper into the vendor management process and provided them with a much clearer, real-time view of their vendor spend than we could previously. This has enabled much better decision making across the org and lead directly to cost savings.

Vendor Management - gone are the days of searching folders for W9's, contracts, etc. we can centralize all of our vendor documents into one system of record that all relevant stakeholders can access. This has also been critical in managing against auto-renewal clauses in contracts and avoiding sunk costs into platforms we planned to move on from.

Customer Service - Glean's CS team is incredibly responsive and helpful. They are very open to product feedback and you see them taking this feedback into consideration in their consistent product enhancements.

Time savings - we have a lean finance team, and the automation Glean brings to vendor management, AP processes, and prepaid/accruals management has been like having another headcount in the fold. This has opened up time for our finance team to be more involved in value-add strategic decision-making across the org rather than data entry and maintenance. Review collected by and hosted on G2.com.

Vendor intake - would like some degree of customization here, as some questions may not be pertinent and create some user friction while we may want to add some other questions important for our business/industry in the procurement flow Review collected by and hosted on G2.com.