--- title: Glean Reviews meta\_title: 'Glean Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 168 reviews by the users' company size, role or industry to find out how Glean works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 168 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- ### Glean Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [(4 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [(3 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Glean ##### 1. Ease of Use Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 2. Speed Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 3. Time-saving Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [ See 4 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 4. Fast Search Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 5. Intuitive Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) See Related User Reviews ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you like about Glean? Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ### 5 Cons or Disadvantages of Glean ##### 1. Improvement Needed Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [ See 3 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you dislike about Glean? Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status. ##### 2. Search Functionality Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) See Related User Reviews SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you dislike about Glean? Sometimes the search results don't get exactly what I need. ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 3. Inadequate Filtering Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) See Related User Reviews ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 4. Lack of Information Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ##### 5. Limited Customization Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you dislike about Glean? Limited customization and occasional irrelevant search results. ![Akhilesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhilesh K.") AK Akhilesh K. Business Analyst Real Estate Small-Business (50 or fewer emp.) 7/14/2026 "Easy-to-Use AI Platform with Great Model Choice and Integrations" 4.5/5 What do you like best about Glean? 1. Wide variety of LLMs/Models to choose from: It has helped us understand how each model responds, which model is suited for which specific task, and how to best make use of the available models 2. The ease of use via desktop app, browser extension, and mobile app has really helped use Integrate Glean into our day-to-day workflow 3. It has become very easy to build agents and like all AI it has reduced barrier to entry in-order to get to working agents which greatly improved our practices. 4. The integrations with native Microsoft app and other applications through MCP has really helped us add on our context and allow systems to talk to each other. Review collected by and hosted on G2.com. What do you dislike about Glean? There’s really nothing I dislike about Glean as a platform; it has consistently been helpful. That said, there are a few nuances with the AI: the responses aren’t always 100% accurate, so they shouldn’t be taken at face value. A few features I’d like to see include added functionality and visibility for super-admins, autonomous web-browsing capabilities, support for more applications, and direct, explicit management of shared or group mailboxes. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Our data lives across a sprawl of specialized systems. Before Glean, getting a complete picture meant logging into each system separately, and answering even routine questions ("what's the current draw status on this loan," "what are competitor storage rates near this property") required someone to manually pull data from the right tool. We struggled with information being siloed across a dozen disconnected platforms, but now we can query all of them through a single AI interface — and critically, Glean's support for custom MCP connectors let us wire in the niche industry systems that don't come with off-the-shelf integrations. We built and connected several of our core systems ourselves, so our team can now ask natural-language questions and get answers that pull live from the actual source systems, rather than hunting through each one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zainul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zainul A.") ZA Zainul A. Program Manager Enterprise (\> 1000 emp.) 5/29/2026 "Glean Integrations That Boost Onboarding Support" 4.5/5 What do you like best about Glean? The user interface of Glean is very easy to use, and the integrations that can be made to it, like connecting all the enterprise apps like Slack, Google Sheets, etc., are really easy. Also, if a complete prompt is added, the performance of the agent is really good. It has helped us with support for onboarding of new employees and supporting the team on tooling access as well. Review collected by and hosted on G2.com. What do you dislike about Glean? One of the things which I dislike about Glean is sometimes the agent does not perform well, even if the prompt is complete and has all the instructions added to it. It doesn't give me the correct result. For example, when I want to fetch hyperlinks from a spreadsheet, a lot of times incorrect hyperlinks are given by the agent, and a lot of times it has been observed that even though the instructions are given completely to the agent, the text is not hyperlinked. It is just given as a complete link itself, which looks very messy. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? One of the main business problems Glean is helping us solve is to allow new people who join the company get complete access to tooling support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/6/2026 "Convenient, Fast Knowledge Hub with Powerful Integrations" 5/5 What do you like best about Glean? We use Glean to centralize our knowledge base, and it’s very convenient to have everything in one place. It lets us quickly search for topics, create agents that can answer specific questions, and also gives us a centralized hub to use different models. The UI is straightforward and chat-based, and the integrations with tools like Slack, Jira, and Confluence make it especially powerful. Since it looks like other chat AI tools, it feels familiar and is easy to start using right away, so onboarding people is pretty easy, since they feel at home using a tool that is similar to customer ones. The models available are solid, the answers are fast, and most of the time the results are relevant. It also allows us to cut subscription costs and use Glean as the central place for AI usage in the company. Review collected by and hosted on G2.com. What do you dislike about Glean? I believe the thing that I don't like is when the responses are not relevant to my search, but I believe that reflects more on the quality or our data then tha tool. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? I’m an engineer, and for me it’s especially helpful for finding documentation and cross-referencing across support, product, market, and code. It gives me a centralized place to go when I need to search a wide net of resources, and it returns a more complete view that helps me get my work done. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PJ Preetam J. Senior Software Engineer Mid-Market (51-1000 emp.) 5/19/2026 "Streamlines Document Search and Boosts Productivity" 5/5 What do you like best about Glean? I like that Glean can access a multitude of resources at different places and find the exact information I'm looking for, which would usually take a lot of time. Glean cuts my search time by more than 90% compared to individually searching every document line by line. I've also found it excellent for creating wireframes or mockups for websites as it can easily access information using Jira. Additionally, Glean supports voice and chat functionality, making it easy to find what we're looking for. Review collected by and hosted on G2.com. What do you dislike about Glean? I feel Glean is limited by the information it can access. For example, my teammates have access to their GitHub, which provides them better knowledge, but it doesn't provide the same for me as it asks for my individual login. I think it should be able to answer API-related questions using information from GitHub, even though I don't have direct access. I often get stuck because I can't find the data size of attributes to set variable lengths, as this information wasn't available in the resources I had with my personal login. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? I use Glean to access resources at different places, cutting my search time by more than 90%. It helps find specific information efficiently and creates wireframes using Jira data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Madison S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison S.") MS Madison S. Client Operations Manager Small-Business (50 or fewer emp.) 4/28/2026 "Glean Makes Finding Relevant Info Across Tools Effortless" 5/5 What do you like best about Glean? I like how Glean makes it really easy to find information across tools without having to think too hard about where to look. It pulls everything into one place and surfaces what’s actually relevant, which saves a lot of time and reduces the usual back-and-forth of tracking things down. Review collected by and hosted on G2.com. What do you dislike about Glean? I don’t have any major complaints, but sometimes the results can feel a bit broad, so it can take an extra step to find the exact thing I’m looking for. I also think there’s room for more customization in how results are prioritized or filtered. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean solves the problem of information being scattered across a bunch of different tools. Instead of having to remember where something lives or digging through Slack, docs, and other systems, you can just search once and find what you need. For me, that cuts down a lot on context switching and saves time, especially when I’m trying to move quickly or find something I haven’t looked at in a while. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Atul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atul B.") AB Atul B. Documentation Writer Sr. Telecommunications Enterprise (\> 1000 emp.) 3/30/2026 "Glean’s Centralized Search Boosts Documentation Quality and Discoverability" 4.5/5 What do you like best about Glean? Glean has the centralized search access across SharePoint, Teams, Outlook emails, our document 360 knowledge base, Figma, Aha dashboard, and ADO. It really works as layer on top of the documentation tools, but not replacement. As a technical writer, after using glean i feel like it provides better documentation content quality because content is actively searched and reused. If we are searching for any clarification or additional content request it provides the right answer rather than forcing user to browse the knowledge base. Its agent capabilities opens the more possibilities for doc driven assistants. ALso it having strong discoverability for published documentation so it reduce the repeated question from the users. Review collected by and hosted on G2.com. What do you dislike about Glean? I wish to have an easy way to flag the deprecated or outdated content directly from the searched result. Also i found one issue if i am connecting the vpn, sometimes it slow me down when i just want an quick answer. I found that still some of the documentetion tools integration are still evolving so the overall experience is not fully seamless yet. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? From technical writers perspective glean is really solving a problem we used to face when we relied on copilot, i often got generic answers or response limitied to specific sources. Now with glean i a getting content accross al lthe documentation sources like aha, figma, emails, share point, jira tickets, and also from our document 360 knowledge base.I spend less time for searching and asking for more improvement, clarity or consistency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Stefanos M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefanos M.") SM Stefanos M. Staff System Administrator Mid-Market (51-1000 emp.) 8/5/2026 "Easy to Use, Well-Integrated, and Backed by Amazing Support" 4.5/5 What do you like best about Glean? Ease of use, available integrations with many vendors and their on going support is amazing. AI agents being added as soon as being released is also a big pls Review collected by and hosted on G2.com. What do you dislike about Glean? Pricing might be a bit high for small companies. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? The biggest problem being solved is actually their main product search. After hooking up different knowledge bases and communication tools like slack its way faster and easier to find what you are looking for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AG A G. Senior Implementation Consultant Mid-Market (51-1000 emp.) 4/14/2026 "Glean Unifies Business Knowledge Across Tools for Faster Support & Troubleshooting" 5/5 What do you like best about Glean? What I find most helpful when using Glean, is the ability to aggregate business knowledge scattered across platforms including Jira, Zendesk and Slack; to form a strong picture of an issue, a common theme or support troubleshooting for my clients. Review collected by and hosted on G2.com. What do you dislike about Glean? The only downside is that multiple sources of information could be conflicting or even superseded; however I have created an Agent with guardrails to utilise only validated information from one source to support the team with this. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? My Glean Agent has provided me with the perfect place to collate all of the business information that supports consultants to configure and troubleshoot their client's platform. This information was previously found in Help Centre Articles, Confluence pages and Slack messages, taking time to search for and collate into responses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ana G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana G.") AG Ana G. Inside Sales Manager Mid-Market (51-1000 emp.) 4/30/2026 "Efficient Data Integration, Hindered by Slowness" 3/5 What do you like best about Glean? I like the Chrome extension the most because I can pop it up wherever I need it, on any tab, and ask it questions based on the tab I'm working in. I also like that I can toggle on different settings from the Chrome extension based on what output I'm looking for, such as using outside data, only internal company data, or both. It's an enhancement from using ChatGPT or Claude separately because it is layered into all of our enterprise data, which means I don't have to give it context or copy and paste internal company info for context. Review collected by and hosted on G2.com. What do you dislike about Glean? It's very very very slow in providing answers. It's also not always consistent. I can query it the same prompt on different occasions and it will use totally different ways to get to an output, which is not helpful. An example would be when I am looking at an Opportunity in Salesforce, and I ask Glean to show me similar closed-won opportunities in the system, and it will use different Salesforce fields in different queries to yield results, even after I have instructed it to do it a certain way. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? I use Glean to integrate AI into company data, solving the need to switch apps and providing direct insight into accounts and deals without extra context or copying from other tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/5/2026 "Powerful for Siloed Data, but Too Expensive as LLMs Improve" 1.5/5 What do you like best about Glean? For larger organizations that have data, documents, and collateral scattered across different databases and repositories and deal with siloes / complicated permissioning, Glean can help simplify AI integrations / collateral administration. It also pitches itself as an AI cost management tool that helps match tasks to the most efficient LLMs. Review collected by and hosted on G2.com. What do you dislike about Glean? It's expensive, and the LLMs are getting better and inferring context. With a little front-end work on data and content management, we no longer saw the value. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? We are terminating our relationship with Glean - it is no longer accomplishing anything for us that we're not able to do directly with LLMs. Review collected by and hosted on G2.com. 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