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Givebutter Reviews & Product Details

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Givebutter Reviews (2,253)

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Givebutter Reviews (2,253)

View 2 Video Reviews
4.7
2,253 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Givebutter, making it a reliable choice for nonprofits. The platform's intuitive design and comprehensive features simplify fundraising and donor management, allowing organizations to focus on their missions. However, some users note that the reporting capabilities could be improved for more complex fundraising activities.

Pros & Cons

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Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Feature-Rich Platform for Auctions and Standard Campaigns"
4/5
What do you like best about Givebutter?

It has the capabilities for Auction as well as standard campaigns. Seems to have the most functionality compared to other similar providers. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I don't like that you have to manually transfer/withdraw funds out of the account. Other providers have an automatic withdrawal feature. The tipping and fees is a little more hidden and confusing for donors. There is sometimes too much functionality that it is unclear what it is for. I don't like that offline transactions have to be added one by one vs. doing a bulk add. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this! 💛 We’re glad having auctions and campaigns together has been helpful for your organization. We also wanted to mention that automatic payouts may be available depending on your account’s eligibility, and organizations have flexibility around how tips and fees are set up. If you’d ever like to explore those options, our team is available 24/7 via chat and would be happy to help! We really appreciate you sharing your experience with us. 🧈

CM
Charles M.
Director of Marketing and Public Relations
Small-Business (50 or fewer emp.)
"Flexible Platform for Giving Pages, Events, and Ticket Sales"
5/5
What do you like best about Givebutter?

There's so much flexibility in how you use the platform, from a standalone giving web page to an event platform where you can sell tickets/sponsorships. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Dislike is probably too strong a word, but the platform requires you to enable the ability to ask donors to "tip" Givebutter. This, however, does make the platform free to us to use. So there's some give and take. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this, Charles! 💛 We’re glad Givebutter has made it easy to manage your giving campaigns, events, and ticket sales all in one place. Just wanted to mention that organizations do have some flexibility around the tipping experience, so depending on your needs, there may be options to hide or remove it for donors. Our Support team would be happy to help you explore those options! Either way, we really appreciate the feedback and your thoughtful review.

Haleina C.
HC
Haleina C.
Marketing/Special Events Coordinator
Mid-Market (51-1000 emp.)
"Streamlined All-in-One Hub for Nonprofits with Fast, Responsive Support"
4/5
What do you like best about Givebutter?

What I really appreciate about Givebutter is that it works as a streamlined, all-in-one platform for most nonprofits. Before signing up for Plus, I relied on several different tools—Mailchimp for email marketing, Eventbrite for ticket sales, and a bunch of spreadsheets to track donor and fundraising data. Givebutter has made my job easier by serving as a central hub for most of what I was already using. I also appreciate how fast and responsive the team is, especially after joining. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

There are some limits on customization, especially around user permissions. I wish there were a way to tailor a user’s role so they only have access to certain features, since every situation is different. I also wish there were more options for customizing emails and texts, including additional templates to choose from. Another improvement would be the ability to send text messages back and forth through the Engage tab; that would be helpful when I need to contact a donor without having to use a cellular device. Pricing-wise, I think it’s very reasonable. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for such a detailed review, Haleina. We really appreciate you taking the time to share this 💛

We’re so glad to hear Givebutter has helped bring everything into one place and made your day-to-day work easier, especially coming from using multiple tools before.

And thank you for the thoughtful feedback around user permissions, customization, and messaging. Those are really valuable insights, and we’ve shared them with our team as we continue improving.

Wishing you continued success with all your campaigns!

Sarah H.
SH
Sarah H.
Board Secretary
Small-Business (50 or fewer emp.)
"Givebutter: Intuitive, Easy, and Perfect for Fundraising on a Free Tier"
5/5
What do you like best about Givebutter?

As someone who has fundraised professionally and used many donor platforms, Givebutter is easily the best. It’s easy to use, it’s intuitive, it allows me to do everything I need, and it’s free tier allows my small nonprofit to keep the funds we raise and put it toward the work we do rather than to overhead. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I haven’t found much, to be honest. I’d love to be able to customize the event pages a little more, but I am using the free version of Givebutter and certainly do not expect that kind of functionality for free. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for this, Sarah! 💛 We’re really happy to hear Givebutter has been such a great fit for you and your team, especially being able to keep everything in one place and make the most out of the free tier. That means a lot.

And we appreciate you mentioning event page customization too; that’s helpful insight for us as we continue improving things. Wishing you and your nonprofit all the best with your amazing work!

AS
Amy S.
Small-Business (50 or fewer emp.)
"Helpful in Multiple Ways for Non-Profits"
5/5
What do you like best about Givebutter?

It has been still a great experience. The donor management is such a nice touch to have available to us, and integrated into our events. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Sometimes reports are the most intuitive, but we can get there! Review collected by and hosted on G2.com.

Response from Sunny Ellis of Givebutter

Yay, Amy! We love that you got to keep more money from your fundraising efforts! 💛 Thanks for surfacing the concern about registration confirmations via email. We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. 🫶

Toni M.
TM
Toni M.
Director of Development
Small-Business (50 or fewer emp.)
"GiveButter Makes Peer-to-Peer Fundraising Easy and Data-Secure"
5/5
What do you like best about Givebutter?

We used the platform for a peer-to-peer campaign. It was super easy for our volunteers to set up their pages. This is what make GiveButter fantastic - easy enough for non-tech people to use but sophisticated enough to securely capture all the data we need for donors, donations, and reporting. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The check-out process for donors can be a bit tricky. If they prefer not to leave a tip they need to unclick the box. However, the GiveButter support staff has been spectacular anytime I called asking for help in refunding the tip. Great service. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much, Toni! 💛 We're so glad Givebutter made it easy for your volunteers to jump in and support your campaign. We also appreciate your feedback about the checkout experience, and we're happy our support team was there to help. Thanks for sharing your experience with us! 😊

Stacy M.
SM
Stacy M.
Small-Business (50 or fewer emp.)
"Excellent Donor Management with Intuitive Reporting"
5/5
What do you like best about Givebutter?

I like how Givebutter organizes our donations, enabling us to thank our donors easily. Their email platform is useful for sending quarterly updates to our donors. I also appreciate the reporting features, as I can keep up with exactly how much we've raised each month, and it's quick to view daily. They do an excellent job of making it easy to transfer funds into our account. The initial setup was easy, and I've found that they meet all our needs essentially for free. The exhaustive search process clearly showed Givebutter as the winner for us. Despite not caring for the name initially, I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Nothing that I can think of. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much, Stacy! 💛 We're so happy to hear Givebutter has been a great fit for your ministry and that it's helping you stay connected with your donors while making fundraising and reporting easier.

We especially loved reading that Givebutter came out on top after your search, and we'll happily take the win, even if the name took a little time to grow on you. 😊

Thank you for your recommendation and for being part of the Givebutter community. We're wishing you and your ministry continued success!

TJ
Teresa J.
Development Manager
Small-Business (50 or fewer emp.)
"All-in-One Donor Relations and CRM Tools in Givebutter"
4/5
What do you like best about Givebutter?

Givebutter has most of the donor relations/CRM tools I need in one product. Each donor has an AI-generated summary with their giving history and email open rates, which is helpful. I don't use other AI features. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I dislike the tipping structure, the email editor is somewhat clunky, and I wish it had volunteer management built in. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this, Teresa! 💛 We’re so glad Givebutter has helped your team move beyond spreadsheets and made it easier to keep track of your donors and giving history all in one place.

We hear you on the tipping experience, too! One thing that may be helpful is that tipping can be turned on or off at the campaign level, so your team has some flexibility there. And we really appreciate the feedback on the email editor and volunteer management. There’s always room for us to make things better, and feedback like yours helps us do just that.

Thanks for being part of the Givebutter community! 🧈

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Consolidates CRM and Email, Needs Intuitive Email Editor"
3/5
What do you like best about Givebutter?

I really like that Givebutter consolidates everything we need into one place. Using it as a CRM, a donation tracker, and an email platform is incredibly convenient. We moved away from using separate tools like Mailchimp and spreadsheets, which makes our processes more streamlined. Having our CRM connected to our email platform and donation tracking saves us a lot of time and keeps everything organized, particularly for managing financial transactions our donors make. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The email editor can be hard to use and not intuitive, which is a bit of a pain. Also, there are certain features they haven't built yet that we're waiting for, like better tracking on emails and a sense of how we're performing with our sent emails. I would love features that proactively suggest improvements using AI. Another issue is that the data maintenance can be clunky, which makes it harder for us to handle better. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for taking the time to share such thoughtful feedback! We’re glad to hear that having your CRM, email, and donation tracking all in one place has helped streamline your team’s workflow.

We also really appreciate your feedback about the email editor, email performance insights, and data management. Hearing what’s working and where things could be better helps us continue improving the Givebutter experience.

For more flexibility when building emails, we do offer an Advanced Email Editor as part of Givebutter Plus that may be worth exploring. If you’d like to learn more about it, or share more about the features you’d love to see, our Support team is available 24/7 and would be happy to chat with you. 💛

Thanks again for sharing your experience and helping us make Givebutter better!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Fundraising with Outstanding Support"
5/5
Describe the project or task Givebutter helped with:

Givebutter provides a seamless platform for managing donations, event ticketing, and campaign sharing. It offers an intuitive interface that simplifies fund tracking and communication with donors. Review collected by and hosted on G2.com.

What do you like best about Givebutter?

I love Givebutter's easy interface. Setting up tracking for funds, managing payouts, and sending thank you notes to donors is super easy—everything just works smoothly. I appreciate that whenever I have a question, the support staff is quick to help, and I don't have to wait long for assistance. It also solves many problems for me, like tracking donations for different campaigns and managing ticketing at events, as well as helping spread the word about my events. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for the kind words! 💛 We’re so glad to hear Givebutter has made managing your fundraising, events, and donor communication easier. And a special thank you for the shoutout to our Support team! We’re always happy to help whenever you need us. Thanks for being part of the Givebutter community! 🧈✨

Questions about Givebutter? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

George R.
GR
George Richardson
•
Last activity 6 months ago

Are there plans to allow a choice for opt-in to cover fees as opposed to the requirement to opt-out?

2 Upvotes
1
Join the conversation
Linda S.
LS
Linda Saetre
•
Last activity over 3 years ago

What is the inside tip for getting traction, and donations, for a campaign?

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